Samsung SER-6540II Series Operator's Manual

Series SER-6500II/6540II Operator’s Manual All specifications are subject to change without notice. ©2005, CRS, Inc. OM-SER6500/6540 Versio

SER-6500II/6540II Program Manual Introduction • 9DisplayThe Samsung SER-6500II comes with a two line (twelve digit alpha over ten digit numeric)fron

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 101Report TableReport TypeReportNumberReportModeControlLockPositionKey SequenceXXZZ1 –

102 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualReport TypeReportNumberReportModeControlLockPositionKey SequenceXX7 – SBTLX2 X27 – S

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 103Report TypeReportNumberReportModeControlLockPositionKey SequenceXXZZ14 – SBTL, #, CL

104 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualReport ExamplesThe following examples have been labeled to point out areas of specia

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 105Financial Report Notesc This sales total is for PLUs which have been programmed as &

106 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualIRC ReportsThe Financial report shown is data consolidated from both register 1 &

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 107Sales Time ReportThe Sales Time report breaks the days business into 24 one hour sec

108 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualPLU ReportsPLU reports (All PLUs / From -To PLU / Items By Group) all list the PLU d

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 109All Clerks/Cashiers ReportIndividual Clerk/Cashier ReportClerk reports list the numb

110 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualDrawer ReportsIndividual reports are available for Cash, Check, and Food Stamp drawe

10 • Introduction SER-6500II/6540II Program ManualSpecial Messages DisplayedWhen all cashiers are signed off, the alpha-numeric display will read CL

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 111Financial Group ReportYour register has the ability to sort items sold into as many

112 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualLabor Groups ReportThis report is available as a stand-alone report only, and will i

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 113Daily Sales ReportThe Daily Sales report resembles the time report in that it lists

114 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualTime Keeping ReportsTime keeping reports list Employees who have been active since t

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 115Items by Group ReportThis feature must first be activated in S-Mode and may not be a

116 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualOpen Check ReportsSystems using tracking totals (Check Tracking or Drive-Thru) keep

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 117Clear Pre-polling memoryThis report only becomes necessary when reports are unsucces

118 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualString ReportsString reports execute two or more of the reports listed in the previo

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 119Balancing Formulas+/- Net Sales $ Example=PLU Sales Total $+Tax 1 $+Tax 2 $+Tax 3 $+

SER-6500II/6540II Program Manual Introduction • 11Error MessagesThe Samsung SER-6500II/6540II displays many different error messages. Many messages

12 • Introduction SER-6500II/6540II Program ManualMessage DescriptionNO OVERRIDEX-Mode override is not allowed.NO MANUALManual entry is not allowed

SER-6500II/6540II Program Manual Introduction • 13Message DescriptionENTER GUEST#The operator must enter the number of guests when opening a guestch

14 • Introduction SER-6500II/6540II Program ManualMessage DescriptionP/BAL REQ!This register has been programmed to require a previous balanceentry.

SER-6500II/6540II Program Manual Introduction • 15PrinterIn the event of a printer failure, the ERR JAM message will be displayed.A majority of prin

16 • Introduction SER-6500II/6540II Program ManualCharacter Chart

SER-6500II/6540II Program Manual Introduction • 17Sample ReceiptLogo stampProgrammable messageDate day of the weekPlu descriptor tax 1 statusMultipl

18 • Introduction SER-6500II/6540II Program ManualChanging Paper & Print RibbonChanging/Installing the Printer Ribbon CartridgeThe Samsung SER-6

CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and

SER-6500II/6540II Program Manual Introduction • 19Initial Loading of the Detail Printer* Ribbon and logo stamp must be in place when changing paper.

20 • Introduction SER-6500II/6540II Program ManualKeylockThe Keylock has 7 positions, with 5 keys. Each ECR is shipped with two full sets of keys.C

SER-6500II/6540II Program Manual Introduction • 21KeyboardsThe 90 position SER-6540II keyboard is shown below with standard fifteen Item Entry (NLU)

22 • Introduction SER-6500II/6540II Program ManualThe 160 position SER-6500II keyboard is shown below with the default keyboard function keyposition

SER-6500II/6540II Program Manual Operating Guide • 23Operating GuideIntroductionThe operations section of this manual gives basic information about

24 • Operating Guide SER-6500II/6540II Program ManualKeyboardsSamsung SER-6500IISamsung SER-6540II

SER-6500II/6540II Program Manual Operating Guide • 25Keyboard LegendPlease keep in mind that the descriptions of operations and functions in this ma

26 • Operating Guide SER-6500II/6540II Program ManualCLERK/CASHIER -All entries made on the register will report to one of the clerktotals. When a

SER-6500II/6540II Program Manual Operating Guide • 27MACRO (1-40)Macro keys may be programmed to record, and later perform, upto 50 keystrokes.MDSE

28 • Operating Guide SER-6500II/6540II Program ManualTAXWhen depressed before an item key, the tax shift key reverses thetax status of that item, i.

SER-6500II/6540II Program Manual Introduction • iContentsIntroduction 5About the Samsung SER-6500II Series...

SER-6500II/6540II Program Manual Operating Guide • 29Clerk Sign-On / Sign-OffBefore any kind of transaction may take place, a clerk must be signed o

30 • Operating Guide SER-6500II/6540II Program ManualItem EntrySales are entered into the register by several methods:• The simple depression of an

SER-6500II/6540II Program Manual Operating Guide • 31 4 X/TIME 3 X/TIME 9 9 FROZEN 1 . X/TIME 3 7 FROZEN 0 8 2 # / NO SALE 5

32 • Operating Guide SER-6500II/6540II Program ManualPLU Key Entries 1 0 PLU 1 2 5 PLU 1 PLU 3 X/TIME 1 0 PLU (Optional) SUBTOTAL

SER-6500II/6540II Program Manual Operating Guide • 33% Key Entries% (percentage) keys are made up of discount keys (both item and subtotal), surchar

34 • Operating Guide SER-6500II/6540II Program Manual% Discount Operations%1 key programmed as an open % discount on the entire sale, taxable by Tax

SER-6500II/6540II Program Manual Operating Guide • 35Store (Item) Coupon%1 key is programmed as an open amount discount (coupon). %2 key programmed

36 • Operating Guide SER-6500II/6540II Program ManualVendor (Sale) Coupon%1 key programmed as an open amount discount on entire sale, taxable by Tax

SER-6500II/6540II Program Manual Operating Guide • 37 1 9 5 GROCERY 2 6 5 GROCERY SUBTOTAL 2 5 COUPON (% 1) 5 0 COUPON (% 1) CAS

38 • Operating Guide SER-6500II/6540II Program ManualVoid Key OperationsThe void key shares the error correct (last item void) and void (previous it

ii • Introduction SER-6500II/6540II Program ManualFood Stamp Tender Operation...

SER-6500II/6540II Program Manual Operating Guide • 39Merchandise Return OperationsThe merchandise return key is used to refund money while correctin

40 • Operating Guide SER-6500II/6540II Program ManualReturn of discounted merchandise. % 1 key programmed as a 10.00% item discount, taxableby Tax 1

SER-6500II/6540II Program Manual Operating Guide • 41Add Check Operations ONION RINGS 3 9 5 DELI SUBTOTAL SENIOR DISCOUNT ADD CHECK CO

42 • Operating Guide SER-6500II/6540II Program ManualTax Shift OperationsWhen tax shift operations are performed, the shift light on the display wil

SER-6500II/6540II Program Manual Operating Guide • 43Tax Exempt OperationsTo Exempt Tax on Entire SaleEnter the entire sale as you would normally an

44 • Operating Guide SER-6500II/6540II Program ManualTendering OperationsAll tendering to this point has been to the CASH key. In this section, the

SER-6500II/6540II Program Manual Operating Guide • 45Check Cashing A function key is available for the express purpose of cashingchecks. Enter the

46 • Operating Guide SER-6500II/6540II Program ManualFood Stamp Tender Operation 3 7 5 NLU 1 4 5 0 NLU 2 2 0 0 NLU 3 (Optional) SUB

SER-6500II/6540II Program Manual Operating Guide • 47Post TenderingOperators are able to re-calculate the amount tendered in cash, in order to displ

48 • Operating Guide SER-6500II/6540II Program ManualValidation OperationsSingle line validations on the receipt/journal printer can be performed af

SER-6500II/6540II Program Manual Introduction • iiiClerk/Cashier Programming...

SER-6500II/6540II Program Manual Operating Guide • 49Non-add Number Entry OperationPLUs may be programmed to require a Non-add entry. Non-add numbe

50 • Operating Guide SER-6500II/6540II Program ManualReceived On Account OperationsIf you intend to enter multiple payments using the R/A (Received

SER-6500II/6540II Program Manual Operating Guide • 51Paid Out OperationPaid Out (P/O) operations follow the same guidelines as received on account.

52 • Operating Guide SER-6500II/6540II Program ManualVOID Position (Transaction Void) OperationsMost operations which can be performed with the cont

SER-6500II/6540II Program Manual Operating Guide • 53Cancel OperationsDepression of the CANCEL key anywhere within a transaction cancels that transa

54 • Operating Guide SER-6500II/6540II Program ManualSize and Modifier KeysSize and Modifier keys are used to access different products (or items) f

SER-6500II/6540II Program Manual Operating Guide • 55PROMO FunctionThe PROMO key allows the operator to account for promotional items (buy two, get

56 • Operating Guide SER-6500II/6540II Program ManualSCALE KeyThe SER-6500/6540 may be interfaced to a load-cell scale, allowing direct entry of the

SER-6500II/6540II Program Manual Operating Guide • 57Manual Weight EntryOperators may also make manual weight entries if the item has been programme

58 • Operating Guide SER-6500II/6540II Program ManualDrive Thru / Food Service FeaturesQuick service or fast food applications may put to use specia

SER-6500II/6540II Program Manual Introduction • 5IntroductionAbout the Samsung SER-6500II SeriesCongratulations on choosing the Samsung SER-6500II S

SER-6500II/6540II Program Manual Operating Guide • 59Eat-In, Take-out, and Drive Thru Destination Only KeysYour register may require the depression

60 • Operating Guide SER-6500II/6540II Program ManualDrive Thru ExampleThe same order again, only registered as Drive-Thru. Items are taxed the sam

SER-6500II/6540II Program Manual Operating Guide • 61CondimentsKitchen PrintingCondiments are PLUs or item keys that are specially programmed for ki

62 • Operating Guide SER-6500II/6540II Program ManualPRINT KeyThe PRINT key allows the operator to alter the normal printer output by sending it to

SER-6500II/6540II Program Manual Operating Guide • 63Sending the Receipt to the Remote PrinterWhen the PRINT key has been programmed to re-route rec

64 • Operating Guide SER-6500II/6540II Program ManualDrive-Up Window OperatonsIn applications where one station may be taking orders and another col

SER-6500II/6540II Program Manual Operating Guide • 65Pressing the NEW ORDER (P/BAL) key anywhere within the sale gets the same result asbeginning th

66 • Operating Guide SER-6500II/6540II Program ManualRecalling an OrderThe operator may recall an existing order either by entering the order number

SER-6500II/6540II Program Manual Operating Guide • 67Entering an Order NumberFor orders that have been assigned an order number, or orders paid out

68 • Operating Guide SER-6500II/6540II Program ManualFood Service / Table ServiceCheck TrackingIn an environment that allows customers to "run

6 • Introduction SER-6500II/6540II Program ManualUsing This ManualThis manual is divided into four separate sections: This section, the Overview,

SER-6500II/6540II Program Manual Operating Guide • 69Picking Up an Existing BalanceDepending on your register's programming, you may recall an

70 • Operating Guide SER-6500II/6540II Program ManualClosing or Paying a Guest CheckClosing a Guest Check with CashPick up the current balance by re

SER-6500II/6540II Program Manual Operating Guide • 71Closing a Guest Check with Check TenderPick up the current balance by recalling the guest check

72 • Operating Guide SER-6500II/6540II Program ManualClosing a Guest Check with Charge/Adding a Tip AmountThe TIP key is used to add a gratuity to a

SER-6500II/6540II Program Manual Operating Guide • 73% Tip FunctionSome establishments automatically add a tip to the check. When this is the case,

74 • Operating Guide SER-6500II/6540II Program ManualSoft Check OperationsPRINT CHECK KeySoft check check tracking operations follow the same genera

SER-6500II/6540II Program Manual Operating Guide • 75Picking Up a Balance & Printing For Presentation CHECK # 3 ITEM ITEM PRINT CHECK S

76 • Operating Guide SER-6500II/6540II Program ManualTransferring Guest Checks to Another ServerGuest check transfer is a management function, meani

SER-6500II/6540II Program Manual Operating Guide • 77ScanningScanning UPC, EAN, or store generated bar codes is just another way to enter a PLU numb

78 • Operating Guide SER-6500II/6540II Program Manual PLU PRICE SCAN ITEM

SER-6500II/6540II Program Manual Introduction • 7Features and OptionsThe Samsung SER-6500II/6540II ECR features a high-speed alpha-numeric printer,

SER-6500II/6540II Program Manual Operating Guide • 79Time Keeping FeaturesThe Samsung SER-6500/6540 features a built-in time clock, allowing it to t

80 • X-Mode Programming SER-6500II/6540II Program ManualX-Mode ProgrammingIntroductionX-Mode programming for the Samsung SER-6500II/6540II may also

SER-6500II/6540II Program Manual X-Mode Programming • 8177 SBTL - Set Default SizeFive Size keys are available for placement on the SER-6500/6540 ke

82 • X-Mode Programming SER-6500II/6540II Program Manual78 SUBTOTAL - Set Default ModifierThe default modifier is programmable. All considerations

SER-6500II/6540II Program Manual X-Mode Programming • 8388 SBTL - Enter/Exit Training ModeThe keylock is required to be in the X-Mode position in or

84 • X-Mode Programming SER-6500II/6540II Program Manual99 SBTL - Receipt On / OffThe receipt printer may be turned on and off in X-Mode. If the reg

SER-6500II/6540II Program Manual X-Mode Programming • 85X-Mode Cash DeclarationCash declaration is not a part of programming, but a management funct

86 • X-Mode Programming SER-6500II/6540II Program ManualAn alternative method of tender entry when performing cash declaration allows you to use the

SER-6500II/6540II Program Manual X-Mode Programming • 87

SER-6500II/6540II Program Manual P-Mode Programming • 89P-Mode ProgrammingIntroductionThis section covers all Manager programming in the “P” positio

8 • Introduction SER-6500II/6540II Program Manual• 10 % (percentage) keys with programmable tax status for item or sale percentdiscounts or surchar

90 • P-Mode Programming SER-6500II/6540II Program ManualPLU ProgrammingPLUs may be assigned a number of up to 14 digits, in order to accommodate sca

SER-6500II/6540II Program Manual P-Mode Programming • 91200 SBTL - PLU Price / HALO ProgrammingPLUs may be programmed to register either a pre-set p

92 • P-Mode Programming SER-6500II/6540II Program Manual300 SBTL - PLU Descriptor ProgrammingLike status and price programming, descriptors may be p

SER-6500II/6540II Program Manual P-Mode Programming • 93Programming the Descriptor for a single PLU: PLU CODE 1-14 Digits 0 0 SUBTOTAL 3 PLU _ _

94 • P-Mode Programming SER-6500II/6540II Program ManualClerk/Cashier Programming1 to 99 clerks were allocated as part of S-Mode memory allocation p

SER-6500II/6540II Program Manual P-Mode Programming • 95Clerk Descriptor Programming Key Sequence Using Alpha Overlay CLERK # 1-99 1 0 SUBTOTAL 8

96 • P-Mode Programming SER-6500II/6540II Program Manual820 SBTL - Clerk Status ProgrammingClerk status programming determines which labor group eac

SER-6500II/6540II Program Manual P-Mode Programming • 971400 SBTL - Date and Time ProgrammingDate and time are maintained automatically, with the da

SER-6500II/6540II Program Manual SER-6500II/6540II Reports • 99SER-6500II/6540II ReportsOverviewSystem reports are divided into two basic categories

100 • SER-6500II/6540II Reports SER-6500II/6540II Program ManualString ReportsTwo programmable String Reports are also available. A String Report wi