Samsung SM-A500F User Manual

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www.samsung.com
User Manual
English. 06/2016. Rev.1.0
SM-A500F
SM-A500FU
SM-A500H
SM-A500Y
SM-A700H
SM-A500F/DS
SM-A500G
SM-A500H/DS
SM-A700F
SM-A500FQ
SM-A500G/DS
SM-A500HQ
SM-A700FD
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Summary of Contents

Page 1 - User Manual

www.samsung.comUser ManualEnglish. 06/2016. Rev.1.0SM-A500FSM-A500FUSM-A500HSM-A500YSM-A700HSM-A500F/DSSM-A500GSM-A500H/DSSM-A700FSM-A500FQSM-A500G/DS

Page 2 - Table of Contents

Getting started10Using the SIM or USIM card and batteryInstalling the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone ser

Page 3

Useful apps and features100Play BooksDownload various books from Play Store and read them.Play NewsstandRead news and magazines that interest you in o

Page 4

101Connecting with other devicesBluetoothAbout BluetoothBluetooth creates a direct wireless connection between two devices over short distances. Use B

Page 5 - Read me first

Connecting with other devices1022 Select a device to pair with.If your device has paired with the device before, tap the device name without confirmin

Page 6 - Instructional icons

Connecting with other devices103Unpairing Bluetooth devices1 On the Apps screen, tap Settings → Bluetooth.The device displays the paired devices in th

Page 7 - Getting started

Connecting with other devices104Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actio

Page 8 - Device layout

Connecting with other devices105NFC (NFC-enabled models)About NFCYour device allows you to read near field communication (NFC) tags that contain infor

Page 9

Connecting with other devices106Making a purchase with the NFC featureBefore you can use the NFC feature to make payments, you must register for the m

Page 10

Connecting with other devices107S Beam (NFC-enabled models)Use this feature to send data, such as videos, images, and documents.1 Activate the S Beam

Page 11

Connecting with other devices108Quick connectAbout Quick connectUse this feature to easily search and connect to nearby devices. You can also convenie

Page 12

Connecting with other devices109Sharing contentShare content with the connected devices.1 Open the notifications panel and tap Quick connect.2 Select

Page 13

Getting started112 Pull out the SIM card tray gently from the SIM card tray slot.► Dual SIM models:► Single SIM models:

Page 14 - Removing the SIM or USIM card

Connecting with other devices110•This feature may not be available depending on the region or service provider.•Some files may be buffered during pl

Page 15 - Switching between cards

Connecting with other devices111Mobile printingConnect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.Some printers

Page 16 - Charging the battery

112Device & data managerUpgrading the deviceThe device can be upgraded to the latest software.Upgrading over the airThe device can be directly upg

Page 17

Device & data manager113Transferring files between the device and a computerMove audio, video, image, or other types of files from the device to t

Page 18 - Using a memory card

Device & data manager114Backing up and restoring dataKeep your personal information, app data, and settings safe on your device. You can back up y

Page 19

115SettingsAbout SettingsUse this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen.To search for setting

Page 20 - Turning the device on and off

Settings116To use options, tap .•Scan: Search for available networks.•Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to

Page 21

Settings117Tethering and Mobile hotspotUse the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Te

Page 22 - Using the touch screen

Settings118LocationChange settings for location information permissions.On the Settings screen, tap Location, and then tap the Location switch to acti

Page 23 - Double-tapping

Settings119•S Beam: Activate the S Beam feature to send data, such as videos, images, and documents, to devices that support NFC and Wi-Fi Direct.•T

Page 24 - Spreading and pinching

Getting started123 ► Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.Place the prima

Page 25 - Home screen layout

Settings120More networksCustomise settings to control networks.On the Settings screen, tap More networks.Mobile networks•Mobile data: Set the device

Page 26 - Flipboard Briefing

Settings121•Ringtone (dual SIM models):–Ringtones: Add or select a ringtone for incoming calls.–Notifications: Select a ringtone for events, such a

Page 27 - Apps screen

Settings122•Screen mode:–Adaptive display: Use this mode for optimising the display according to the display settings.–AMOLED cinema: Use this mode

Page 28 - Indicator icons

Settings123ThemesChange the theme for the Home, Apps, and locked screens.On the Settings screen, tap Themes.Multi windowSet the device to use Multi wi

Page 29 - Using the notifications panel

Settings124PersonalisationAccountsAdd email or SNS accounts.On the Settings screen, tap Accounts.CloudChange settings for syncing data or files with y

Page 30

Settings125AccessibilityUse this feature to improve accessibility to the device.On the Settings screen, tap Accessibility.•Vision: Customise the sett

Page 31 - Using the quick setting panel

Settings126–Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settin

Page 32 - Opening apps

Settings127SystemLanguage and inputChange the settings for text input. Some options may not be available depending on the selected language.On the Set

Page 33 - Managing apps

Settings128•Keyboard swipe:–None: Set the device to deactivate the keyboard swipe feature.–Continuous input: Set the device to enter text by sweepi

Page 34 - Entering text

Settings129Date and timeAccess and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date

Page 35 - Switch between number mode

Getting started134 Insert the SIM card tray back into the SIM card tray slot.► Dual SIM models:► Single SIM models:

Page 36

Settings130AccessoriesChange the accessory settings.On the Settings screen, tap Accessories.•Automatic unlock: Set the device to unlock automatically

Page 37 - My Files

Settings131StorageView memory information for your device and memory card, or format a memory card.On the Settings screen, tap Storage.Formatting a me

Page 38 - Power saving feature

Settings132•Go to website: Access the Find my mobile website (findmymobile.samsung.com). You can track and control your lost or stolen device from th

Page 39 - Viewing help information

Settings133ApplicationsApplication managerView and manage the apps on your device.On the Settings screen, tap Application manager.Default applications

Page 40 - Network connectivity

134AppendixTroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de

Page 41

Appendix135The touch screen responds slowly or improperly•If you attach a screen protector or optional accessories to the touch screen, the touch scr

Page 42 - Using Bluetooth tethering

Appendix136Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone

Page 43

Appendix137The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•Visit a Samsung Servi

Page 44 - Mute/pause

Appendix138Photo quality is poorer than the preview•The quality of your photos may vary, depending on the surroundings and the photography techniques

Page 45 - Palm swipe to capture

Appendix139A connection is not established when you connect the device to a computer•Ensure that the USB cable you are using is compatible with your

Page 46

Getting started14Removing the SIM or USIM card1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.2 Pull out the SIM card

Page 47

Appendix140Removing the battery (non-removable type)•These instructions are only for your service provider or an authorised repair agent.•Damage or

Page 48 - Using Multi window options

Appendix1413 Remove the Home button, and then loosen and remove the screws.–Type 1 (SM-A500):–Type 2 (SM-A700):4 Remove the circuit board by lifting

Page 49 - Pop-up Multi window

Appendix142–Type 2 (SM-A700):5 Disconnect the battery connector as shown in the image below.–Type 1 (SM-A500):–Type 2 (SM-A700):

Page 50 - Moving pop-up windows

Appendix1436 Push the back of the battery with your fingers and remove the battery.–Type 1 (SM-A500):–Type 2 (SM-A700):Make sure not to press or pun

Page 51 - Using pop-up view shortcut

CopyrightCopyright © 2016 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis

Page 52 - One-handed operation

Getting started15Using dual SIM or USIM cards (dual SIM models)If you insert two SIM or USIM cards, you can have two phone numbers or service provider

Page 53 - Side key panel

Getting started16Charging the batteryUse the charger to charge the battery before using it for the first time. A computer can be also used to charge t

Page 54 - Personalising

Getting started17•The device can be used while it is charging, but it may take longer to fully charge the battery.•If the device receives an unstabl

Page 55 - Managing the Apps screen

Getting started18Using a memory cardInstalling a memory cardYour device accepts memory cards with maximum capacities of 64 GB. Depending on the memory

Page 56 - Setting wallpaper

Getting started194 Insert the memory card tray back into the memory card tray slot.► Dual SIM models:► Single SIM models:

Page 57 - Password

2Table of ContentsRead me firstGetting started7 Package contents8 Device layout10 Using the SIM or USIM card and battery18 Using a memory card20

Page 58

Getting started20Removing the memory cardBefore removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings →

Page 59 - Easy mode

Getting started21Restarting the deviceIf your device is frozen and unresponsive, press and hold the Power button and the Volume Down button simultaneo

Page 60 - Using Samsung Smart Switch

22BasicsUsing the touch screen•Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause t

Page 61 - Setting up accounts

Basics23Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.DraggingTo move an item, tap and hol

Page 62 - Making calls

Basics24FlickingFlick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list

Page 63

Basics25Home screen layoutHome screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts

Page 64 - Receiving calls

Basics26Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.Flipboard Br

Page 65 - Options during calls

Basics27Apps screenThe Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap Apps to open the Apps screen. T

Page 66 - Contacts

Basics28Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat

Page 67 - Searching for contacts

Basics29Icon MeaningVibration mode activatedFlight mode activatedError occurred or caution requiredBattery power levelNotifications and quick setting

Page 68 - Messages & email

Table of Contents3Safety assistance81 Emergency mode82 Help messageUseful apps and features83 S Finder83 S Planner85 S Voice86 Internet88 Music90

Page 69 - Viewing incoming messages

Basics30You can use the following functions on the notifications panel.Launch Settings.Launch S Finder.Adjust the brightness.View all quick setting bu

Page 70 - Sending emails

Basics31Using the quick setting panelYou can activate or deactivate some features on the notifications panel. To activate or deactivate more features,

Page 71 - Reading emails

Basics32•Sync: When you activate this feature, the device automatically syncs apps, such as calendar or email.•Smart stay: When you activate this fe

Page 72 - Basic shooting

Basics33Play StoreUse this app to purchase and download apps.Tap Play Store on the Apps screen.Installing appsBrowse apps by category or tap the searc

Page 73

Basics34Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create memos, and more.Text entry is not su

Page 74 - Shooting modes

Basics35Using additional keyboard functionsTap and hold to use various functions. Other icons may appear instead of depending on the last function

Page 75 - Panorama

Basics36• : Enter emoticons.• : Switch to the floating keyboard. You can move the keyboard to another location by dragging the tab.Switch to the sta

Page 76 - Downloading shooting modes

Basics37Screen captureCapture a screenshot while using the device.Press and hold the Home button and the Power button simultaneously. The image is sav

Page 77 - Camera settings

Basics38Power saving featurePower saving modeSave the battery power by limiting the device’s functions.On the Apps screen, tap Settings → Battery → Po

Page 78

Basics39Viewing help informationTo view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help.To view

Page 79 - Viewing content on the device

Table of Contents4Device & data manager112 Upgrading the device113 Transferring files between the device and a computer114 Backing up and resto

Page 80

40Network connectivityMobile dataConnect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usa

Page 81

Network connectivity41Tethering and Mobile hotspotAbout tethering and mobile hotspotsUse this feature to share the device’s mobile data connection wit

Page 82 - Help message

Network connectivity42Using USB tetheringShare the device’s mobile data connection with other devices via a USB cable.1 On the Apps screen, tap Settin

Page 83 - Useful apps and features

43Motions & usability featuresMotions and gesturesExcessive shaking or impact on the device may result in unintended inputs. Control motions prope

Page 84

Motions & usability features44Mute/pauseOn the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then tap the Mute/pause switch t

Page 85 - Using S Voice

Motions & usability features45Palm swipe to captureOn the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap t

Page 86 - Internet

Motions & usability features46Multi windowAbout Multi windowMulti window lets you run two apps at the same time in a split screen. You can also ru

Page 87 - Using secret mode

Motions & usability features47Launching Multi window from the list of recent apps1 Tap .2 Tap to launch an app in Multi window.3 Select another

Page 88 - Playing music

Motions & usability features48Adjusting the window sizeDrag the circle between the app windows up or down to adjust the size of the windows.Using

Page 89

Motions & usability features49• : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and

Page 90 - Playing videos

5Read me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default settings.

Page 91

Motions & usability features503 Tap an app icon in the Multi window tray to launch it in a pop-up window.App icons marked with can be launched in

Page 92 - Deleting alarms

Motions & usability features51Using pop-up view shortcut1 On the Apps screen, launch an app to use in a pop-up window.2 Drag down diagonally from

Page 93 - Stopwatch

Motions & usability features52One-handed operationYou can switch to one-handed operation mode to conveniently operate the device with one hand.Som

Page 94 - Calculator

Motions & usability features53One-handed inputOn the Apps screen, tap Settings → Display and wallpaper → One-handed operation → One-handed input,

Page 95 - Voice Recorder

54PersonalisingManaging the Home and Apps screensManaging the Home screenAdding itemsTap and hold an app or a folder from the Apps screen, and then dr

Page 96 - Playing voice memos

Personalising55Managing panelsOn the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, scroll left to the last p

Page 97 - Flipboard

Personalising56Setting wallpaper and ringtonesSetting wallpaperSet an image or photo stored in the device as wallpaper for the Home screen or the lock

Page 98 - Scanning radio stations

Personalising57Changing the screen lock methodYou can change the way that you lock the screen to prevent others from accessing your personal informati

Page 99 - Google apps

Personalising58Private modeAbout private modeUse this mode to prevent others from using or accessing specific content, such as images and documents, s

Page 100

Personalising59Viewing hidden contentYou can only view hidden items when private mode is activated.1 On the Apps screen, tap Settings → Private mode,

Page 101 - Connecting with other devices

Read me first6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your

Page 102 - Sending and receiving data

Personalising60Transferring data from your previous deviceUsing backup accountsYou can transfer backup data from your previous device to your new devi

Page 103 - Wi-Fi Direct

Personalising61Using Smart Switch with computersUse this feature to import a backup of your data (from selected manufacturer’s mobile devices) from a

Page 104 - Ending the device connection

62PhoneMaking callsTap Phone on the Apps screen.► Dual SIM models: Tap Keypad, enter a phone number, and then tap or to make a voice call, or tap

Page 105 - NFC (NFC-enabled models)

Phone63► Single SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call.Access additional opti

Page 106 - Sending data

Phone64Making an international callTap Keypad.► Dual SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone

Page 107 - S Beam (NFC-enabled models)

Phone65Options during callsDuring a voice callThe following actions are available:• : Increase the volume.•Add call: Dial a second call.•Keypad: Op

Page 108 - Quick connect

66ContactsAdding contactsMoving contacts from other devicesYou can move contacts from other devices to your device. Refer to Transferring data from yo

Page 109 - Screen Mirroring

Contacts67Searching for contactsOn the Apps screen, tap Contacts → Contacts.Use one of the following search methods:•Scroll up or down the contacts l

Page 110 - Viewing content on a TV

68Messages & emailMessagesSending messagesSend text messages (SMS) or multimedia messages (MMS).You may incur additional charges for sending or re

Page 111 - Mobile printing

Messages & email69► Single SIM models:Access additional options.Enter a message.Select contacts from the contacts list.Enter emoticons.Enter recip

Page 112 - Device & data manager

7Getting startedPackage contentsCheck the product box for the following items:•Device•Quick start guide•The items supplied with the device and any

Page 113 - Connecting with Samsung Kies

Messages & email70EmailSetting up email accountsTap Email on the Apps screen.Set up an email account when opening Email for the first time.Enter t

Page 114 - Performing a data reset

Messages & email71Reading emailsTap Email on the Apps screen.Tap , select an email account to use, and new messages are retrieved. To manually ret

Page 115 - Settings

72CameraBasic shootingTaking photos or recording videos1 Tap Camera on the Apps screen.2 Tap the image on the preview screen where the camera should f

Page 116 - Bluetooth

Camera73•The camera automatically shuts off when unused.•Make sure that the lens is clean. Otherwise, the device may not work properly in some modes

Page 117 - Data usage

Camera74Shooting modesAutoUse this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.On the Apps screen

Page 118 - NFC and sharing

Camera754 Show your palm to the screen or tap to take a photo of yourself.5 Slowly rotate the device left and then right to take a panoramic photo.

Page 119 - Printing

Camera76NightUse this mode to take a photo in low-light conditions, without using the flash.On the Apps screen, tap Camera → MODE → Night.Animated GIF

Page 120 - Sounds and notifications

Camera77Camera settingsOn the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes.

Page 121 - Display and wallpaper

Camera78•Location tags: Set the device to attach the location tag to the photo.•To improve GPS signals, avoid shooting in locations where the signal

Page 122 - Lock screen

79GalleryViewing content on the deviceOn the Apps screen, tap Gallery and select an image or a video.Video files show the icon on the preview thumbna

Page 123 - Motions and gestures

Getting started8Device layoutMicrophoneTouch screenFront cameraProximity/Light sensorHeadset jackMultipurpose jackHome buttonRecent apps buttonPower b

Page 124 - Personalisation

Gallery80Viewing content stored on other devicesSearch for content that is stored in other devices and view it on your device.Tap Gallery on the Apps

Page 125 - Accessibility

81Safety assistanceEmergency modeAbout emergency modeUse this mode to extend the device’s standby time when you are in an emergency situation. When th

Page 126 - Private mode

Safety assistance82Deactivating emergency modeTo deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternativel

Page 127 - Language and input

83Useful apps and featuresS FinderUse this app to search for content on the device. You can apply various filters and view the search history.Open the

Page 128 - Pointer speed

Useful apps and features84Enter a title.Attach a map showing the location of the event.Add more details.Select a calendar to use or sync with.Select a

Page 129 - Safety assistance

Useful apps and features85S VoiceAbout S VoiceUse this app to command the device by voice to perform various features.Tap S Voice on the Apps screen.

Page 130 - Accessories

Useful apps and features86Changing the wake-up commandYou can change the wake-up command from “Hi Galaxy”. The wake-up command is used to launch S Voi

Page 131 - Security

Useful apps and features87Using secret modeIn secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.You can lock secre

Page 132 - About device

Useful apps and features88MusicPlaying musicTap Music on the Apps screen.Select a music category, and then select a song to play.Add the song to a pla

Page 133 - Applications

Useful apps and features89To set a personalised sound while listening to songs with a headset, tap → Settings → Adapt Sound → On.When you activate t

Page 134 - Appendix

Getting started9•Connectivity problems and battery drain may occur in the following situations:–If you attach metallic stickers on the antenna area

Page 135 - Resetting the device

Useful apps and features90VideoPlaying videosTap Video on the Apps screen.Select a video to play.Change screen ratio.Move forwards or backwards by dra

Page 136

Useful apps and features91Playing videos stored on other devicesSearch for videos that are stored in other devices and play them on your device.Tap Vi

Page 137

Useful apps and features92ClockAlarmOn the Apps screen, tap Clock → Alarm.Setting alarmsTap in the alarms list, set an alarm time, select the days o

Page 138

Useful apps and features93World clockOn the Apps screen, tap Clock → World clock.Creating clocksEnter a city name or select a city from the cities lis

Page 139

Useful apps and features94CalculatorUse this app for simple or complex calculations.Tap Calculator on the Apps screen.Rotate the device to landscape o

Page 140

Useful apps and features95Voice RecorderRecording voice memosTap Voice Recorder on the Apps screen.Tap to start recording. Speak into the microphone.

Page 141

Useful apps and features96Playing voice memosTap Voice Recorder on the Apps screen.Tap and select a voice memo to play.• : Trim the voice memo.• :

Page 142

Useful apps and features97FlipboardUse this app to view live social network updates and news in a personalised magazine format.Tap Flipboard on the Ap

Page 143

Useful apps and features98View information about the current station.Fine-tune the frequency.Enter radio station frequency manually.Record a song from

Page 144 - Trademarks

Useful apps and features99Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some

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