Samsung SM-J327W User Manual

www.samsung.comUser ManualEnglish (CA) 09/2017. Rev. 1.0SM-J327W

Basics10• Connectivity problems and battery drain may occur in the following situations: –If you attach metallic stickers on the antenna area of the d

Settings100BatteryCheck the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activat

Settings101MemoryOn the Settings screen, tap Device maintenance → Memory.To speed up your device by reducing the amount of memory you are using, tick

Settings102• Unknown sources: Set the device to allow the installation of apps from unknown sources.• Secure Folder: Create a secure folder to protect

Settings103Samsung CloudYou can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud stor

Settings104Backup and restoreChange the settings for managing settings and data.On the Settings screen, tap Cloud and accounts → Backup and restore.SA

Settings105• Text-to-speech: Change the settings for text-to-speech features used when Talkback is activated, such as languages, speed, and more.• Dir

Settings106Software updateUpdate your device’s software or change the update settings.On the Settings screen, tap Software update.• Download updates m

107AppendixTroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de

Appendix108The touchscreen responds slowly or improperly• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen

Appendix109Calls are not connected• Ensure that you have accessed the right cellular network.• Ensure that you have not set call barring for the phone

Basics11BatteryInstalling the battery1 Remove the back cover.Be careful not to damage your fingernails when you remove the back cover.Do not bend or t

Appendix110The battery does not charge properly (For Samsung-approved chargers)• Ensure that the charger is connected properly.• Visit a Samsung Servi

Appendix111Error messages appear when opening multimedia filesIf you receive error messages or multimedia files do not play when you open them on your

Appendix112Your device cannot find your current locationGPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi

113Health and SafetyPlease read this important safety information before you use the device. It contains general safety information for devices and ma

Health and Safety114Do not carry your device in your back pockets or on your waist• The device may be damaged, explode, or result in a fire if too muc

Health and Safety115When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, betwee

Health and Safety116Do not expose the device to heavy smoke or fumes• Doing so may damage the outside of the device or cause it to malfunction.If you

Health and Safety117• Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention aw

Health and Safety118Do not store your device near magnetic fields• Your device may malfunction or the battery may discharge from exposure to magnetic

Health and Safety119Protect your hearing and ears when using a headset• Excessive exposure to loud sounds can cause hearing damage.• Exposure to lou

Basics123 Replace the back cover.Use only Samsung-approved back covers and accessories with the device.Removing the battery1 Remove the back cover.2 P

Health and Safety120Ensure maximum battery and charger life• Batteries may malfunction if they are not used for extended periods.• Over time, unused d

Health and Safety121Handle SIM cards, memory cards and cables with care• When inserting a card or connecting a cable to your device, make sure that th

Health and Safety122Malware and virusesTo protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damage

Health and Safety123Acknowledging Special Precautions and Industry Canada NoticeCautionsAny changes or modifications to your device not expressly appr

Health and Safety124All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR

Health and Safety125DisclaimerSome content and services accessible through this device belong to third parties and are protected by copyright, patent,

CopyrightCopyright © 2017 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis

Basics13Charging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Samsung-app

Basics14Reducing the battery consumptionYour device provides various options that help you conserve battery power.• Optimize the device using the devi

Basics15SIM or USIM card (nano-SIM card)Installing the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone service provider.U

Basics16Removing the SIM or USIM card1 Remove the back cover and battery.2 Pull out the SIM or USIM card.Memory cardInstalling a memory cardYour devic

Basics171 Remove the back cover.2 Insert a memory card with the gold-coloured contacts facing downwards.3 Replace the back cover.Removing the memory c

Basics18Formatting the memory cardA memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.On

Basics19Controlling the touchscreen• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cau

2Table of ContentsBasics4 Read me first5 Device overheating situations and solutions8 Package contents9 Device layout11 Battery15 SIM or USIM car

Basics20DraggingTo move an item, tap and hold it and drag it to the target position.Double-tappingDouble-tap on a webpage or image to zoom in. Double-

Basics21Spreading and pinchingSpread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.Home screenHome screenThe Home

Basics22Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize t

Basics23Moving itemsTap and hold an item on the Home screen, and then drag it to a new location.You can also move frequently used apps to the shortcut

Basics24To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.To delete apps in a folder, tap the fol

Basics251 On the Apps screen, tap → Edit.2 Tap and hold an app, and then drag it over another app.3 Drop the app when a folder frame appears around

Basics26Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat

Basics27Lock screenPressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not u

Basics28Notification panelUsing the notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on

Basics29Using quick setting buttonsTap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more butt

Table of Contents3Settings87 Introduction87 Connections95 Sounds and vibration95 Notifications96 Display96 Wallpapers and themes97 Advanced feature

Basics30Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create notes, and more.Text entry is not su

Basics31Additional keyboard functionsTap and hold to use various functions. Other icons may appear instead of the icon depending on the last funct

Basics32DictionaryLook up definitions for words while using certain features, such as when browsing webpages.1 Tap and hold over a word that you want

Basics33Secure FolderIntroductionSecure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You ca

Basics34Creating Secure Folder1 On the Apps screen, tap Settings → Lock screen and security → Secure Folder.2 Tap SIGN IN and sign in to your Samsung

Basics35Adding appsAdd an app to use in Secure Folder.1 On the Apps screen, tap Samsung → Secure Folder.2 Tap Add apps.3 Tick one or more apps install

Basics36Backing up and restoring Secure FolderBack up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them l

Basics37Uninstalling Secure FolderYou can uninstall Secure Folder, including the content and apps in it.1 On the Apps screen, tap Settings → Lock scre

Basics38Split screen view1 Tap to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recent app window.The selected app

Basics39Using additional optionsTap the bar between the app windows to access additional options.Switch locations between app windows.Close the curren

4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.• Descriptions are based on the device’s default set

Basics40Sharing text or images between windowsDrag and drop text or copied images from one window to another. Tap and hold an item in the selected win

Basics41Samsung accountIntroductionYour Samsung account is an integrated account service that allows you to use a variety of Samsung services provided

Basics42Removing your Samsung accountWhen you remove your registered Samsung account from the device, your data, such as contacts or events, will also

Basics43Transferring data wirelessly via Wi-Fi DirectTransfer data from your previous device to your device wirelessly via Wi-Fi Direct.1 On both devi

Basics441 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.2 On the computer, launch Smart Switch.If your previous device i

Basics45Device and data managementConnecting the device to a computer for data transferMove audio, video, image, or other types of files from the devi

Basics46Updating with Smart SwitchConnect the device to a computer and update the device to the latest software.1 On the computer, visit www.samsung.c

Basics47Using a Google accountOn the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Go

Basics48You can also use the following option:• Link Sharing: Upload content to the Samsung storage server and share the link and the access code with

Basics49The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and

Basics5Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your device

50ApplicationsInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialized for Samsung Galaxy devi

Applications51Managing appsUninstalling or disabling appsOn the Apps screen, tap → Edit. The icon appears on the apps that you can disable or unin

Applications52PhoneIntroductionMake or answer voice calls.Making calls1 Tap Phone on the Apps screen.2 Enter a phone number.If the keypad does not app

Applications53To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number,

Applications54Blocking phone numbersBlock calls from specific numbers added to your block list.1 On the Apps screen, tap Phone → → Settings → Block

Applications55Smart CallEasily report or block spam calls.To activate:1 On the Apps screen, tap Phone → → Settings → Caller ID and spam protection.

Applications56ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating a new contact1 Tap Contacts on the Apps

Applications57Adding a phone number to Contacts from the keypad1 Tap Phone on the Apps screen.2 Enter the number and tap ADD TO CONTACTS.If the keypad

Applications58Searching for contactsOn the Apps screen, tap Contacts.Use one of the following search methods:• Scroll up or down the contacts list.• D

Applications591 Tap Contacts on the Apps screen.2 Select your profile.3 Tap EDIT, edit your profile, and tap SAVE.4 Tap Profile sharing, and then tap

Basics6When the device heats up during useWhen you use features or apps that require more power or use them for extended periods, your device may temp

Applications60MessagesIntroductionSend and view messages by conversation.Sending messagesYou may incur additional charges for sending messages when yo

Applications612 On the messages list, select a contact.3 View your conversation.To reply to the message, enter a message and tap SEND.Blocking unwante

Applications62InternetIntroductionBrowse the Internet to search for information and bookmark your favourite webpages to access them conveniently.Brows

Applications63Using secret modeIn secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a passw

Applications64Sending emails1 Tap to compose an email.2 Add recipients and enter an email text.3 Tap SEND to send the mail.Reading emailsWhen Email

Applications65Launching CameraUse the following methods to launch Camera:• Tap Camera on the Apps screen.• Press the Home key twice quickly.• On the l

Applications66Switching camerasOn the preview screen, swipe upwards or downwards to switch between cameras.Viewing shooting modesOn the preview screen

Applications67Camera settingsSwitch between the front and rear cameras.Change the flash setting.Record a video.Take a photo.Filter effectsShooting mod

Applications68Customizing shooting modesOn the preview screen, swipe to the right to open the shooting modes list and select a mode.To view the descri

Applications69PanoramaTake a series of photos horizontally or vertically and then stitch them together to create a wide scene.To get the best shots us

Basics7Do the following when the device heats up:• Keep the device updated with the latest software.• Conflicts between running apps may cause the dev

Applications70SelfieTake self-portraits with the front camera. You can preview various beauty effects on the screen.1 On the preview screen, swipe upw

Applications71Camera settingsQuick settingsOn the preview screen, use the following quick settings.The available options may vary depending on the sho

Applications72FRONT CAMERA• Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they wil

Applications73GalleryIntroductionView images and videos stored in your device. You can also manage images and videos by album or create stories to sha

Applications742 Select an image.Access additional options.Share the image with others. Delete the image.Modify the image.Add the image to favourites.T

Applications75Viewing videos1 On the Apps screen, tap Gallery → PICTURES.2 Select a video to play. Video files show the icon on the preview thumbnai

Applications76Creating storiesCreate stories with various themes.1 On the Apps screen, tap Gallery → STORIES.2 Tap → Create story.3 Tick images or v

Applications77Syncing images and videos with Samsung CloudYou can sync images and videos saved in Gallery with Samsung Cloud and access them from othe

Applications78Samsung MembersSamsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions a

Applications79Samsung NotesIntroductionCreate notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert ima

Basics8• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.• Never use a damaged charger or

Applications80Deleting notes1 On the Apps screen, tap Samsung Notes.2 Tap ALL, or tap COLLECTIONS and select a category.3 Tap and hold a note to delet

Applications813 Enter event details.Select a calendar to use or sync with.Attach a map showing the location of the event.Enter the location of the eve

Applications82Voice RecorderIntroductionRecord and play back voice recordings.Making voice recordings1 On the Apps screen, tap Samsung → Voice Recorde

Applications83My FilesAccess and manage various files stored in the device.On the Apps screen, tap Samsung → My Files.View files that are stored in ea

Applications84WORLD CLOCKOn the Apps screen, tap Clock → WORLD CLOCK.Creating clocksTap , enter a city name or select a city from the cities list.Del

Applications85CalculatorPerform simple or complex calculations.Tap Calculator on the Apps screen.Rotate the device to landscape orientation to display

Applications86Play Movies & TVPurchase or rent videos, such as movies and TV programmes, from Play Store.DriveStore your content on the cloud, acc

87SettingsIntroductionCustomize settings for functions and apps. You can make your device more personalized by configuring various setting options.On

Settings88Wi-Fi DirectWi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.1 On the Settings screen, tap Conne

Settings89Ending the device connection1 On the Settings screen, tap Connections → Wi-Fi.2 Tap Wi-Fi Direct.The device displays the connected devices i

Basics9Device layoutEarphone jackBack keyMultipurpose jackSpeakerPower keyTouchscreenRecents keyMicrophoneHome keyFront cameraMicrophoneSpeakerProximi

Settings903 Accept the Bluetooth connection request on your device to confirm.The devices will be connected when the other device accepts the Bluetoot

Settings91Data usageKeep track of your data usage amount and customize the settings for the limitation.On the Settings screen, tap Connections → Data

Settings92Mobile hotspot and tetheringUse the device as a mobile hotspot to share the device’s mobile data connection with other devices when the netw

Settings93Mobile networksConfigure your mobile network settings.On the Settings screen, tap Connections → Mobile networks.• Data roaming: Set the devi

Settings94PrintingConfigure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct,

Settings95Sounds and vibrationChange settings for various sounds on the device.On the Settings screen, tap Sounds and vibration.• Sound mode: Set the

Settings96DisplayOptionsChange the display and the Home screen settings.On the Settings screen, tap Display.• Brightness: Adjust the brightness of the

Settings97Advanced featuresOptionsActivate advanced features and change the settings that control them.On the Settings screen, tap Advanced features.E

Settings98• Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen downwards.• Send SOS messages: Set the device to

Settings99Device maintenanceThe device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system se