www.samsung.comUser ManualEnglish. 03/2018. Rev.1.1SM-N950FSM-N950F/DS
Basics10Device layout and functionsPackage contentsRefer to the quick start guide for package contents.•The items supplied with the device and any av
Apps and features100Setting languages for text detection1 Activate Bixby Vision.2 Tap → Settings → Select languages.3 Select Documents or Business c
Apps and features101Searching for nearby placesSearch for landmarks or information about nearby places. You can use this feature when you find a way o
Apps and features102Searching for wine informationDetect the information from a wine label and search for information on the wine.For example, if you
Apps and features103ReminderCreate reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or lo
Apps and features1043 Make sure the Add Reminder on Home screen option is ticked and tap START.If you add the Reminder app icon ( ) to the Home screen
Apps and features105Creating reminders from Bixby HomeOn the Bixby Home screen, tap UPCOMING REMINDERS on the Reminder card. Enter information, set th
Apps and features106Viewing the reminders listLaunch the Reminder app to view your reminders list. To view reminder details, select a reminder.Setting
Apps and features107Completing remindersMark reminders that you do not need to be reminded of as complete.On the reminders list, select a reminder and
Apps and features108•VOICE–Bixby Voice: Activate or deactivate Bixby Voice. If you deactivate Bixby Voice, Bixby Voice will not launch when you pres
Apps and features109–Bixby XP animation: Set whether to show an animation when you earn Bixby XP.–Ranking: View your ranking among Bixby Voice users
Basics11Device layoutFront cameraIris recognition cameraSpeakerEdge screenS PenPower keyTouchscreenEdge screenLED indicatorVolume keyBixby keyProximit
Apps and features110PhoneIntroductionMake or answer voice and video calls.Making calls1 Launch the Phone app and enter a phone number.If the keypad do
Apps and features111Making calls from call logs or contacts listTap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to
Apps and features112Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.Rejecting a callWhen a call comes in, drag
Apps and features113Options during callsIf the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, su
Apps and features114Adding a phone number to ContactAdding a phone number to Contacts from the keypad1 Launch the Phone app.2 Enter the number.If the
Apps and features115ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating a new contact1 Launch the Contact
Apps and features116Importing contactsAdd contacts by importing them from other storages to your device.1 Launch the Contacts app and tap → Manage c
Apps and features117Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions:• : Add to favourite contact
Apps and features118Creating groupsYou can add groups, such as family or friends, and manage contacts by group.1 Launch the Contacts app and tap Group
Apps and features119MessagesIntroductionSend and view messages by conversation.Sending messagesYou may incur additional charges for sending messages w
Basics12SIM card / Memory card trayNFC antenna / Wireless charging coilMST antennaFingerprint recognition sensorRear camera (Dual)MicrophoneMain anten
Apps and features120Viewing messagesMessages are grouped into message threads by contact.You may incur additional charges for receiving messages when
Apps and features121InternetIntroductionBrowse the Internet to search for information and bookmark your favourite webpages to access them conveniently
Apps and features122Using secret modeIn secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a
Apps and features123EmailSetting up email accountsSet up an email account when opening Email for the first time.1 Open the Samsung folder and launch t
Apps and features124CameraIntroductionThe dual camera’s 2x optical zoom and the Dual OIS (Optical Image Stabilisation) feature allow you to take clear
Apps and features125Launching CameraUse the following methods to launch Camera:•Launch the Camera app.•Press the Power key twice quickly.•On the lo
Apps and features126Basic shootingTaking photos or recording videos1 Tap the image on the preview screen where the camera should focus.2 Tap to take
Apps and features127•The preview screen may vary depending on the shooting mode and which camera is being used.•The camera automatically shuts off w
Apps and features128HDR (High Dynamic Range)Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark
Apps and features129Using the focus and exposure featuresLocking the focus (AF) and exposure (AE)You can lock the focus or exposure on a selected area
Basics13Hard keysBixby keyPower keyVolume keyKey FunctionPower•Press and hold to turn the device on or off.•Press to turn on or lock the screen.Bixb
Apps and features130LIVE FOCUSThe dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clear
Apps and features131The background blur may not be applied properly in the following conditions:•The device or the subject is moving.•The subject is
Apps and features132Taking the hidden background with the Dual capture featureWith one shot, you can capture both a close-up photo and a wide angle ph
Apps and features133Viewing dual captured photosSelect a photo taken with the Dual capture feature. To view the wide angle photo with a broader backgr
Apps and features134More fun with live stickersCapture photos and videos with various live stickers. As you move your face, stickers will track with y
Apps and features135Using shooting modesOn the preview screen, swipe to the right to open the shooting modes list.Select a shooting mode you want.•Yo
Apps and features136• : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, tap
Apps and features137Taking a motion panoramaYou can take and view a panorama with motion.When taking motion panoramas, sound will not be recorded.1 On
Apps and features138Hyperlapse modeRecord scenes, such as passing people or cars, and view them as fast-motion videos.1 On the shooting modes list, ta
Apps and features1393 Tap and drag the adjustment bar to adjust the colour tone.4 Tap to take a photo.Virtual shot modeTake a series of photos whi
Basics14S PenS Pen buttonS Pen nibTweezersName FunctionsS Pen nib•Use the S Pen to write, draw, or perform touch actions on the screen.•Hover the S
Apps and features140Selfie modeTake self-portraits with the front camera. You can preview various beauty effects on the screen.1 On the preview screen
Apps and features141Applying beauty effectsYou can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before
Apps and features1424 When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself.Alternatively
Apps and features143Taking a wide self-portrait with motionYou can take and view a wide self-portrait with motion.•When taking a wide self-portrait w
Apps and features1444 Tap to take a photo.5 Tap the preview thumbnail.6 Tap ADJUST BACKGROUND BLUR and select one of the following:•Near focus: Mak
Apps and features145Customising camera settingsOptions for current shooting modeOn the preview screen, use the following options.The available options
Apps and features146Camera settingsOn the preview screen, tap . Some options may not be available depending on the shooting mode.REAR CAMERA•Picture
Apps and features147FRONT CAMERA•Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but th
Apps and features148•Review pictures: Set the device to show photos after capturing them.•Quick launch: Set the device to launch the camera by press
Apps and features149Viewing images and videosViewing images1 Launch the Gallery app and tap PICTURES.2 Select an image.Access additional options.Apply
Basics15Detaching the S PenPress the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the sl
Apps and features150Viewing photos taken with the Dual capture featureView the close-up photo and the wide angle photo taken with the Dual capture fea
Apps and features151Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on th
Apps and features1523 Tick images or videos to include in the story and tap DONE.4 Enter a title for the story and tap CREATE.To add images or videos
Apps and features153Always On DisplayYou can always view information, such as the clock or calendar, or control music playback on the screen when it i
Apps and features154Controlling music playback on the Always On DisplayYou can control music playback on the Always On Display, without turning on the
Apps and features155Edge screenIntroductionYou can quickly access your favourite apps, features, and contacts from various Edge panels.Using the Edge
Apps and features156Editing the Edge panelsSelect panels to display on the Edge screen or edit them.1 Drag the Edge panel handle towards the centre of
Apps and features157Editing the Apps edge panel•To add an app, tap on the panel and tap an app from the apps list.•To create a folder on the panel
Apps and features158People edgeAdd favourite contacts to the People edge panel to quickly contact them and view notifications received from them.1 Dra
Apps and features159Contacting people from the People edge panelOpen the People edge panel and tap a contact. The communication buttons will appear on
Basics162 Insert a new nib into the S Pen.Be careful not to pinch your fingers with the tweezers.•Do not reuse old nibs. Doing so may cause the S Pen
Apps and features160Customising the edge lighting colourYou can customise the colour, thickness, and transparency of the edge lighting as you want.1 L
Apps and features161Multi windowIntroductionMulti window lets you run two apps at the same time in the split screen view. You can also run multiple ap
Apps and features162Split screen view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recen
Apps and features163Using additional optionsTap the bar between the app windows to access additional options.Switch the selected window to a pop-up vi
Apps and features164Minimising the split screen viewPress the Home button to minimise the split screen view. The icon will appear on the status bar.
Apps and features1653 Tap DONE.The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app wind
Apps and features166Samsung PayIntroductionRegister frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and secur
Apps and features167Setting up Samsung PayWhen running this app for the first time or restart it after performing a data reset, follow the on-screen i
Apps and features168Making payments1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay a
Apps and features1693 Scan your fingerprint or irises.Alternatively, enter the payment PIN you set when setting up the Samsung Pay.4 Touch the back of
Basics17BatteryCharging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Sams
Apps and features170Samsung MembersSamsung Members offers support services to customers, such as device problem diagnosis, and lets users submit quest
Apps and features171Samsung NotesIntroductionCreate notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen. Yo
Apps and features172Composing notes in handwriting modeOn the note composer screen, tap Pen to write or draw with the S Pen.Pen modeRedoEasy writing p
Apps and features173Using the eraserWhen you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area w
Apps and features174Editing handwritten notesEdit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming.
Apps and features1753 Edit the input using the available options.•Cut: Cut out the input. To paste it to another location, tap and hold the location,
Apps and features176Inserting images into a noteOn the note composer screen, tap → Image. Tap CAMERA → to take a photo, or tap GALLERY or OTHER to
Apps and features177Deleting notes1 Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category.2 Tap and hold a note to delete.T
Apps and features178Posting your artworkPost your artwork created in Samsung Notes or other drawing apps to PENUP.1 Open the Samsung folder, launch th
Apps and features179Viewing artworkSelect a post you want to view. While viewing artwork, you can add comments or set it as a favourite. You can also
Basics183 Plug the USB power adaptor into an electric socket.4 After fully charging, disconnect the charger from the device. Then, unplug the charger
Apps and features180Colouring imagesWith the advanced S Pen and various colours, add your own colours to images. Tap COLOURING, select an image, and t
Apps and features181CalendarIntroductionManage your schedule by entering upcoming events or tasks in your planner.Creating events1 Launch the Calendar
Apps and features182Creating tasks1 Launch the Calendar app and tap VIEW → Tasks.2 Tap and enter task details.3 Tap SAVE to save the task.Syncing ev
Apps and features183Using Samsung HealthYou can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness.
Apps and features184TOGETHERTogether allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set
Apps and features185Heart rateMeasure and record your heart rate.The heart rate tracker is intended for fitness and informational purposes only and is
Apps and features1862 Place your finger on the heart rate sensor on the back of the device.3 After a moment, your current heart rate will be displayed
Apps and features187Additional information•Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagn
Apps and features188Voice RecorderIntroductionUse different recording modes for various situations. The device can convert your voice to text and dist
Apps and features189Changing the recording modeOpen the Samsung folder and launch the Voice Recorder app.Select a mode from the top of the voice recor
Basics19Charging other devicesUse the USB connector (USB Type-C) to charge another mobile device with your device’s battery.Plug the USB connector (US
Apps and features190My FilesAccess and manage various files stored in the device or in other locations, such as cloud storage services.Open the Samsun
Apps and features191Deleting alarmsTap and hold an alarm, tick alarms to delete, and then tap DELETE.WORLD CLOCKLaunch the Clock app and tap WORLD CLO
Apps and features192CalculatorPerform simple or complex calculations.Launch the Calculator app.Rotate the device to landscape orientation to display t
Apps and features193Using Game Launcher1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it.
Apps and features194Using Game ToolsYou can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on th
Apps and features195Dual MessengerInstall the second app and use two separate accounts for the same messenger app.1 Launch the Settings app and tap Ad
Apps and features196Samsung ConnectIntroductionConnect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can
Apps and features197Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear.Access additional options.Supported devicesM
Apps and features198Using home appliances, TVs, and IoT productsView the status of your smart appliances, TVs, and IoT products from your smartphone’s
Apps and features199Adding locations1 Tap ALL DEVICES → Add location.2 Enter the location name.To set a location, tap Geolocation to select a location
2Table of ContentsBasics4 Read me first6 Device overheating situations and solutions10 Device layout and functions17 Battery23 SIM or USIM card (n
Basics20•Close unnecessary apps.•Deactivate the Bluetooth feature when not in use.•Deactivate the Wi-Fi feature when not in use.•Deactivate auto-s
Apps and features200Sharing contentShare content by using various sharing options. The following actions are an example of sharing images.You may incu
Apps and features201Samsung DeXSamsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an exte
Apps and features202DeX Station device layoutUSB portWired LAN portHDMI portCharger port (USB Type-C)Connecting devices1 Connect the charger to the De
Apps and features2034 Press on the front of the cover to use the cover as a smartphone support.You can now see the smartphone connector.Be careful n
Apps and features2046 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mo
Apps and features205Connecting a keyboard and mouseTo use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports.When you conne
Apps and features206Using Samsung DeXOn the mode selection screen, tap START SAMSUNG DeX.Your smartphone’s screen will turn off and a virtual smartpho
Apps and features207Enjoying games vividly on a large screenYou can play your smartphone’s games on a large screen and install recommended games. On t
Apps and features208Connecting to an external displayYou can connect your smartphone to an external display, such as a TV or monitor, and view present
Apps and features209Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Basics21Fast chargingThe device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned
Apps and features210YouTubeWatch or create videos and share them with others.PhotosSearch for, manage, and edit all your photos and videos from variou
211SettingsIntroductionCustomise device settings. You can make your device more personalised by configuring various setting options.Launch the Setting
Settings212•Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.Make sure the device
Settings213Connecting to a Wi-Fi network1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.2 Select a network f
Settings214Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actions are an example of
Settings215BluetoothUse Bluetooth to exchange data or media files with other Bluetooth-enabled devices.•Samsung is not responsible for the loss, inte
Settings216Sending and receiving dataMany apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bl
Settings2174 Tap next to the connected device and tap the Media audio switch to activate it.5 Select another device from the list and activate its M
Settings218NFC and paymentYour device allows you to read near field communication (NFC) tags that contain information about products. You can also use
Settings219Making payments with the NFC featureBefore you can use the NFC feature to make payments, you must register for the mobile payment service.
Basics22Charging the battery1 Place the centre of the device’s back on the centre of the wireless charger.The estimated charging time will appear on t
Settings2204 When Touch to beam. appears on the screen, tap your device’s screen to send the item.If both devices try to send data simultaneously, the
Settings221Using the mobile hotspotUse your device as a mobile hotspot to share your device’s mobile data connection with other devices.1 On the Setti
Settings222More connection settingsCustomise settings to control other features.On the Settings screen, tap Connections → More connection settings.•N
Settings2234 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi networ
Settings224Ending the MirrorLink connectionUnplug the USB cable from your device and the vehicle.Download boosterSet the device to download files larg
Settings225Sounds and vibrationChange settings for various sounds on the device.On the Settings screen, tap Sounds and vibration.•Sound mode: Set the
Settings226NotificationsChange the notification settings for each app.On the Settings screen, tap Notifications.To display icon badges, tap the App ic
Settings227•Icon frames: Set whether to display shaded backgrounds to make icons stand out.•Edge screen: Change the settings for the Edge screen. Re
Settings2283 To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option
Settings229Optimising the full screen colour balanceOptimise the display colour by adjusting the colour tones to your preference.When you drag the col
Basics23SIM or USIM card (nano-SIM card)Installing the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone service provider.F
Settings230Screen resolutionChange the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they w
Settings231Wallpapers and themesChange the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.On the S
Settings232•Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint rec
Settings233•Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along w
Settings234Using the quick optimisation featureOn the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW.The quick optimisation feature
Settings235Performance modeChange the device’s performance mode according to your usage, such as playing games or music, to get the best performance.O
Settings236Device securityCheck the device’s security status. This feature scans your device for malware.On the Settings screen, tap Device maintenanc
Settings237•Always On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more
Settings238Smart LockYou can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you ha
Settings239Registering your faceFor better face registration, register your face indoors and out of direct sunlight.1 On the Settings screen, tap Lock
Basics24► Dual SIM models:5421 3
Settings2403 Tap the Face unlock switch to activate it.If you want to reduce the possibility of recognising faces in photos or videos, tap the Faster
Settings241 Precautions for using iris recognitionBefore using the iris recognition camera and LED, keep the following precautions in mind.•To protec
Settings242For better iris recognitionThe phone may not recognise your irises if:•something prevents the camera from getting a good view of your iris
Settings2433 Read the on-screen instructions and tap CONTINUE.To register only one iris of your eyes, tap Register just 1 iris.4 Hold the device with
Settings244Deleting irisesYou can delete the registered irises.1 On the Settings screen, tap Lock screen and security → Iris Scanner.2 Unlock the scre
Settings2454 On the locked screen, swipe in any direction and position your eyes inside the circles on the screen to scan your irises.25-35 cmTo unloc
Settings246Fingerprint recognitionIn order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in
Settings247For better fingerprint recognitionWhen you scan your fingerprints on the device, be aware of the following conditions that may affect the f
Settings2483 Place your finger on the fingerprint recognition sensor.4 After the device detects your finger, lift it up and place it on the fingerprin
Settings249Using Samsung PassWhen you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websit
Basics251 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherwise, t
Settings250Samsung PassSamsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data,
Settings251Verifying the Samsung account passwordYou can use Samsung Pass to verify your Samsung account password. You can use your biometric data ins
Settings252Managing sign-in informationView the list of websites you have set to use Samsung Pass and manage your sign-in information.1 On the Setting
Settings253Secure FolderSecure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep
Settings2544 Read and agree to the terms and conditions and tap AGREE.5 Tap DONE to finish registering your Samsung account.6 Select a lock method to
Settings255Moving content from Secure FolderMove content from Secure Folder to the corresponding app in the default storage. The following actions are
Settings256Hiding Secure FolderYou can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings, and then t
Settings257Uninstalling Secure FolderYou can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Se
Settings258Backup and restoreKeep your personal information, app data, and settings safe on your device. You can back up your sensitive information an
Settings259AccessibilityConfigure various settings to improve accessibility to the device. Refer to Accessibility for more information.On the Settings
Basics26Correct card installation► Single SIM models:microSD cardNano-SIM card► Dual SIM models:Nano-SIM card 1Nano-SIM card 2Nano-SIM cardmicroSD car
Settings260Adding device languagesYou can add languages to use on your device.1 On the Settings screen, tap General management → Language and input →
Settings261Security updates informationSecurity updates are provided to strengthen the security of your device and protect your personal information.
262AppendixAccessibilityAbout AccessibilityImprove accessibility with features that make the device easier to use for users who have impaired vision,
Appendix263Controlling the screen with finger gesturesYou can use various finger gestures to control the screen while you are using Voice Assistant.On
Appendix264•Swipe upwards or downwards on the Home screen: Open the Apps screen.•Swipe upwards or downwards on the Apps screen: Return to the Home s
Appendix265Adding and managing image labelsYou can assign labels to images on the screen. The device reads aloud the labels when the images are select
Appendix266•Usage hints: Set the device to read usage hints aloud when you select an item by swiping.•Vibration feedback: Set the device to vibrate
Appendix267Entering text using the keyboardTo display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.To act
Appendix2683 When you are finished recording, tap DONE to stop.4 Hold the back of your device over the voice label.The information in the voice record
Appendix269Displaying button shapesDisplay button shapes with frames to make them stand out.Launch the Settings app, tap Accessibility → Vision, and t
Basics27Removing the SIM or USIM card1 Insert the ejection pin into the hole on the tray to loosen the tray.2 Pull out the tray gently from the tray s
Appendix270Enlarging mouse or touchpad pointersEnlarge the pointer when using an external mouse or touchpad.Launch the Settings app, tap Accessibility
Appendix271HearingSound detectorsSet the device to vibrate when it detects your doorbell or a baby crying.While this feature is enabled, the voice rec
Appendix272Turning off all soundsSet the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.Launch the Setti
Appendix273Dexterity and interactionUniversal switchYou can control the touchscreen by connecting an external switch, by tapping the screen, or by usi
Appendix274Using the cursorOn the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your fin
Appendix275Click after pointer stopsSet the device to select an item automatically when you place the mouse pointer over the item.Launch the Settings
Appendix276Setting text-to-speech featuresChange the settings for text-to-speech features used when Voice Assistant is activated, such as languages, s
Appendix277Direct accessSet to open accessibility menus quickly.Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to
Appendix278Using single tap modeWhen an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dra
Appendix279TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de
Basics28Memory card (microSD card)Installing a memory cardYour device’s memory card capacity may vary from other models and some memory cards may not
Appendix280The touchscreen responds slowly or improperly•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen
Appendix281Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone
Appendix282The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•Visit a Samsung Servi
Appendix283Error messages appear when opening multimedia filesIf you receive error messages or multimedia files do not play when you open them on your
Appendix284Your device cannot find your current locationGPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
Appendix285Bixby Voice does not respond•Restart your device to clear any temporary software bugs.•Ensure that your device software is updated to the
CopyrightCopyright © 2018 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis
Basics29421 351 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherw
Table of Contents3258 Google259 Accessibility259 General management260 Software update261 User manual261 About phoneAppendix262 Accessibility279 T
Basics303 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.Tray 2Tray 14 Gently press the memory card into the tray
Basics313 Remove the memory card.4 Insert the tray back into the tray slot.Do not remove external storage, such as a memory card or USB storage, while
Basics32Turning the device on and offPress and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first t
Basics33Emergency modeYou can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emerge
Basics342 Select your preferred device language and select .Select a language.3 Select a Wi-Fi network and connect to it.If you do not connect to a W
Basics357 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer t
Basics36Samsung accountIntroductionYour Samsung account is an integrated account service that allows you to use a variety of Samsung services provided
Basics373 Enter your email address and password, and then tap SIGN IN.If you forget your account information, tap Find ID or Reset password. You can f
Basics38Smart SwitchTransfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → S
Basics393 When the app selection pop-up window appears, tap Smart Switch → RECEIVE.4 In the previous device, tap ALLOW.If you do not have the app, dow
4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default set
Basics404 On the previous device, tap WIRELESS → SEND → CONNECT.5 On your device, tap WIRELESS → RECEIVE and select the previous device type.6 Follow
Basics41Viewing imported dataYou can view the imported data on the same app from your previous device.If your new device does not have the same apps t
Basics42Restoring data1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud.2 Select your previous device under BAC
Basics43Understanding the screenControlling the touchscreen•Do not allow the touchscreen to come into contact with other electrical devices. Electros
Basics44Tapping and holdingTap and hold the screen for approximately 2 seconds.DraggingTap and hold an item and drag it to the target position.Double-
Basics45SwipingSwipe upwards, downwards, to the left, or to the right.Spreading and pinchingSpread two fingers apart or pinch on the screen.
Basics46Navigation bar (soft buttons)When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The
Basics47Turning on the screen using the Home buttonHard press the Home button or the Home button area to turn on the screen.On the Always On Display,
Basics48Home screen and Apps screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to
Basics49Switching between Home and Apps screensOn the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, sw
Basics5•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption
Basics50Moving itemsTap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To
Basics51•Deleting a folderTap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to
Basics52Displaying all apps on the Home screenWithout using a separate Apps screen, you can set the device to display all apps on the Home screen. On
Basics53Icon MeaningAlarm activatedMute mode activatedVibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingB
Basics54Changing the screen lock methodTo change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and
Basics55Screen captureCapture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the curre
Basics56Notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more
Basics57Using quick setting buttonsTap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more butt
Basics58Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create notes, and more.•When the keyboard
Basics59Changing the keyboard layoutTap → Languages and types, select a language, and then select a keyboard layout to use.On 3x4 keyboard, a key ha
Basics6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your device
Basics60Copying and pasting1 Tap and hold over text.2 Drag or to select the desired text, or tap Select all to select all text.3 Tap Copy or Cut.T
61Apps and featuresInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialised for Samsung Galaxy
Apps and features62Managing appsUninstalling apps and using app sleep modeTap and hold an app and select an option.•Disable: Disable selected default
Apps and features63S Pen featuresAir commandAir command is a menu that provides S Pen features and quick access to frequently used apps.To open the Ai
Apps and features64S Pen featuresActivate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default
Apps and features65Air command iconWhen the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command
Apps and features66Smart selectUse the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a vide
Apps and features67Capturing an area from a videoWhile playing a video, select an area and capture it as a GIF animation.1 When there is content you w
Apps and features68Screen writeCapture screenshots to write or draw on them or crop an area from the captured image.It is not possible to capture a sc
Apps and features694 Select an option to use with the screenshot.•Crop: Crop a portion of the screenshot. Only the cropped area will be saved in Gall
Basics7When the device heats up during useWhen you use features or apps that require more power or use them for extended periods, your device may temp
Apps and features703 Write or draw on the live message window.Open your live messages list.Preview.Start over.UndoChange the background colour or imag
Apps and features71TranslateHover the S Pen over the text you want to translate. The units included in the text will also be converted.•To use this f
Apps and features72Bixby VisionWhen you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the fe
Apps and features73MagnifyHover the S Pen over an area of the screen to enlarge it.Open the Air command panel, tap Magnify, and hover the S Pen over t
Apps and features74GlanceReduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.For example, launch a
Apps and features75ColouringYou can colour images provided by PENUP. Using the various colours, add your own colours to images.Open the Air command pa
Apps and features76Air viewHover the S Pen over an item on the screen to preview content or view information in a pop-up window.In some apps, Action b
Apps and features77Screen off memoYou can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the
Apps and features78Viewing the pinned memo on the Always On DisplayWhen you pin a screen off memo, you can view the memo on the Always On Display.To e
Apps and features79BixbyIntroductionBixby is a new interface that can communicate with you and it provides services that help you to use your smartpho
Basics8Do the following when the device heats up:•Keep the device updated with the latest software.•Conflicts between running apps may cause the dev
Apps and features80Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.Press and hold the Bixby key to launch Bixby Voice
Apps and features81Starting BixbyWhen you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Sam
Apps and features82Bixby HomeOn the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage p
Apps and features83Using recommended content on Bixby HomeWhen you open Bixby Home, you can view the content that is frequently updated as Bixby cards
Apps and features84Viewing Bixby cardsThe cards that are most useful to you will be shown on the top based on the time and location. You can view more
Apps and features85Bixby VoiceBixby Voice is a voice service that helps you use the device more conveniently.You can talk to Bixby Voice or type text.
Apps and features86When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following featur
Apps and features87Using Bixby VoiceWhen you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corre
Apps and features88Status iconsThe Bixby Voice icon will change according to Bixby Voice’s current status as follow:Bixby Voice is listening. Say your
Apps and features89Viewing supported apps and commandsTo view Bixby Voice supported apps and various ways to use Bixby Voice, press and hold the Bixby
Basics9Precautions for operating environmentYour device may heat up due to the environment in the following conditions. Use caution to avoid shortenin
Apps and features90Bixby Voice usagesLaunching apps or functionsLaunch apps or functions quickly using Bixby Voice.Say your request including the app
Apps and features91Checking the weather or your scheduleCheck the weather or your schedule on the Bixby Voice screen.Press and hold the Bixby key, say
Apps and features92Using quick commandsYou can add quick commands for your frequently used commands so that you can say commands more quickly and easi
Apps and features935 Select a command that Bixby Voice will perform.If the command contains information to edit, such as time or a name, you can edit
Apps and features94Additional Bixby Voice functionsChecking supported languagesBixby Voice is only available in some languages, and certain features m
Apps and features95Waking up Bixby Voice while using the speakerYou can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms, r
Apps and features96Bixby VisionYou can easily search for relevant information about objects or locations using the Bixby Vision features.Activate Bixb
Apps and features97Launching Bixby VisionYou can launch Bixby Vision using various methods.•In the Camera app, tap BIXBY VISION.•In the Gallery app,
Apps and features98Searching for shopping informationRecognise products and search for information online. You can search for information even when yo
Apps and features99Detecting and translating textDetect text in an image to share or translate it.For example, if you want to know what a sign says wh
Comments to this Manuals