Samsung SM-A500H User Manual

www.samsung.comUser ManualEnglish. 12/2014. Rev.1.1SM-A500F/DSSM-A500FSM-A500FQSM-A500FUSM-A500G/DSSM-A500GSM-A500Y

Getting started10Using the SIM or USIM card and batteryInstalling the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone ser

Connecting with other devices100Unpairing Bluetooth devices1 On the Apps screen, tap Settings → Bluetooth.The device displays the paired devices in th

Connecting with other devices101Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actio

Connecting with other devices102NFCAbout NFCYour device allows you to read near field communication (NFC) tags that contain information about products

Connecting with other devices103Making a purchase with the NFC featureBefore you can use the NFC feature to make payments, you must register for the m

Connecting with other devices104S BeamUse this feature to send data, such as videos, images, and documents.1 Activate the S Beam feature on the receiv

Connecting with other devices105Quick ConnectAbout Quick connectUse this feature to easily search and connect to nearby devices. You can also convenie

Connecting with other devices106Sharing contentShare content with the connected devices.1 Open the notifications panel and tap Quick Connect.2 Select

Connecting with other devices107•This feature may not be available depending on the region or service provider.•Some files may be buffered during pl

Connecting with other devices108Mobile printingConnect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.Some printers

109Device & data managerUpgrading the deviceThe device can be upgraded to the latest software.Upgrading over the airThe device can be directly upg

Getting started112 Pull out the SIM card tray gently from the SIM card tray slot.► Dual SIM models:► Single SIM models:

Device & data manager110Transferring files between the device and a computerMove audio, video, image, or other types of files from the device to t

Device & data manager111Backing up and restoring dataKeep your personal information, app data, and settings safe on your device. You can back up y

112SettingsAbout SettingsUse this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen.To search for setting

Settings113To use options, tap .•Scan: Search for available networks.•Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to

Settings114Tethering and Mobile hotspotUse the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Te

Settings115LocationChange settings for location information permissions.On the Settings screen, tap Location, and then tap the Location switch to acti

Settings116NFC and sharingCustomise settings to control connections with other devices.On the Settings screen, tap NFC and sharing.NFCActivate the NFC

Settings117More networksCustomise settings to control networks.On the Settings screen, tap More networks.Default messaging appSelect the default app t

Settings118•Ringtone (dual SIM models):–Ringtones: Add or select a ringtone for incoming calls.–Notifications: Select a ringtone for events, such a

Settings119•One-handed operation: Set the device to activate one-handed operation mode.•Screen rotation: Set the content to rotate automatically whe

Getting started123 ► Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.Place the prima

Settings120•Owner information: Enter your information that is shown with the clock.•Unlock effect: Select an effect that you see when you unlock the

Settings121PERSONALISATIONAccountsAdd email or SNS accounts.On the Settings screen, tap Accounts.CloudChange settings for syncing data or files with y

Settings122AccessibilityUse this feature to improve accessibility to the device.On the Settings screen, tap Accessibility.•Vision: Customise the sett

Settings123•Hearing: Customise the settings to improve accessibility for users with hearing impairment.–Flash notification: Set the flash to blink w

Settings124Blocking modeSelect which notifications will be blocked or set to allow notifications for calls from specified contacts in blocking mode.On

Settings125Samsung keyboardTo change the Samsung keyboard settings, tap .The available options may vary depending on the region or service provider.•

Settings126Google voice typingTo change the voice input settings, tap .•Choose input languages: Select languages for text input.•Block offensive wo

Settings127Date and timeAccess and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date

Settings128AccessoriesChange the accessory settings.On the Settings screen, tap Accessories.•Automatic unlock: Set the device to unlock automatically

Settings129SecurityChange settings for securing the device and the SIM or USIM card.On the Settings screen, tap Security.•Device administrators: View

Getting started134 Insert the SIM card tray back into the SIM card tray slot.► Dual SIM models:► Single SIM models:

Settings130•Send security reports: Set the device to automatically send the updated security reports to Samsung.•Storage type: Set a storage type fo

131TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.Whe

Troubleshooting132The touch screen responds slowly or improperly•If you attach a protective cover or optional accessories to the touch screen, the to

Troubleshooting133Sound echoes during a callAdjust the volume by pressing the Volume button or move to another area.A cellular network or the Internet

Troubleshooting134Your device is hot to the touchWhen you use apps that require more power or use apps on your device for an extended period of time,

Troubleshooting135•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly

Troubleshooting136Data stored in the device has been lostAlways make backup copies of all important data stored in the device. Otherwise, you cannot r

CopyrightCopyright © 2014 Samsung ElectronicsThis guide is protected under international copyright laws.No part of this guide may be reproduced, distr

Getting started14Removing the SIM or USIM card1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.2 Pull out the SIM card

Getting started15Using dual SIM or USIM cards (dual SIM models)If you insert two SIM or USIM cards, you can have two phone numbers or service provider

Getting started16Charging the batteryUse the charger to charge the battery before using it for the first time. A computer can be also used to charge t

Getting started17•The device can be used while it is charging, but it may take longer to fully charge the battery.•If the device receives an unstabl

Getting started18Using a memory cardInstalling a memory cardYour device accepts memory cards with maximum capacities of 64 GB. Depending on the memory

Getting started194 Insert the memory card tray back into the memory card tray slot.► Dual SIM models:► Single SIM models:

2Table of ContentsRead me firstGetting started7 Package contents8 Device layout10 Using the SIM or USIM card and battery18 Using a memory card21

Getting started20Removing the memory cardBefore removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings →

Getting started21Turning the device on and offPress and hold the Power button for a few seconds to turn on the device.When you turn on your device for

22BasicsUsing the touch screen•Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause t

Basics23Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.DraggingTo move an item, tap and hol

Basics24FlickingFlick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list

Basics25Home screen layoutHome screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts

Basics26Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.Flipboard Br

Basics27Apps screenThe Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap Apps to open the Apps screen. T

Basics28Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat

Basics29Icon MeaningNew text or multimedia messageAlarm activatedMute mode activatedVibration mode activatedFlight mode activatedError occurred or cau

Table of Contents383 Internet84 Music86 Video88 Studio89 Clock91 Calculator91 Memo92 Voice Recorder93 Dropbox94 Flipboard94 Radio96 Google appsConne

Basics30You can use the following functions on the notifications panel.Launch Settings.Launch S Finder.Tap a notification and perform various actions.

Basics31Using the quick setting panelYou can activate or deactivate some features on the notifications panel. To activate or deactivate more features,

Basics32•Smart stay: When you activate this feature, the screen stays on as long as you look at it.•Power saving: Refer to Power saving feature for

Basics33Play StoreUse this app to purchase and download apps.Tap Play Store on the Apps screen.Installing appsBrowse apps by category or tap to sear

Basics34Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create memos, and more.Text entry is not su

Basics35Using additional keyboard functionsTap and hold to use various functions. Other icons may appear instead of depending on the last function

Basics36• : Enter emoticons.• : Switch to the floating keyboard. You can move the keyboard to another location by dragging .Switch to the standard k

Basics37Screen captureCapture a screenshot while using the device.Press and hold the Home button and the Power button simultaneously. The image is sav

Basics38Power saving featurePower saving modeSave the battery power by limiting the device’s functions.On the Apps screen, tap Settings → Power saving

Basics39Viewing help informationTo view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help.To view

Table of Contents4Settings112 About Settings112 QUICK SETTINGS112 CONNECTIONS117 DEVICE121 PERSONALISATION124 SYSTEM130 APPLICATIONSTroubleshooting

40Network connectivityMobile dataConnect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usa

Network connectivity41Tethering and Mobile hotspotAbout tethering and mobile hotspotsUse this feature to share the device’s mobile data connection wit

Network connectivity42Using USB tetheringShare the device’s mobile data connection with other devices via a USB cable.1 On the Apps screen, tap Settin

43Motions & usability featuresMotions and gesturesExcessive shaking or impact on the device may result in unintended inputs. Control motions prope

Motions & usability features44Mute/PauseOn the Apps screen, tap Settings → Motions and gestures → Mute/Pause, and then tap the Mute/Pause switch t

Motions & usability features45Palm swipe to captureOn the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap t

Motions & usability features46Multi windowAbout Multi windowUse this feature to run two apps on the screen at the same time. You can use this feat

Motions & usability features47Creating a Multi window combinationUse this feature to save the combination of the currently-running Multi window ap

Motions & usability features48Using Multi window optionsWhen you use Multi window apps, select the app window and a blue frame will appear around

Motions & usability features49One-handed operationYou can switch to one-handed operation mode to conveniently operate the device with one hand.On

5Read me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default settings.

50PersonalisingManaging the Home and Apps screensManaging the Home screenAdding itemsTap and hold an app or a folder from the Apps screen, and then dr

Personalising51Managing panelsOn the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, scroll left to the last p

Personalising52Setting wallpaper and ringtonesSetting wallpaperSet an image or photo stored in the device as wallpaper for the Home screen or the lock

Personalising53Changing the screen lock methodYou can change the way that you lock the screen to prevent others from accessing your personal informati

Personalising54Private modeAbout private modeUse this mode to prevent others from using or accessing specific content, such as images and documents, s

Personalising55Viewing hidden contentYou can only view hidden items when private mode is activated.1 On the Apps screen, tap Settings → Private mode,

Personalising56Transferring data from your previous deviceUsing backup accountsYou can transfer backup data from your previous device to your new devi

Personalising573 Connect your current device to the computer using the USB cable.4 On the computer, click the manufacturer of the previous device and

58PhoneMaking callsTap Phone on the Apps screen.► Dual SIM models: Tap Keypad, enter a phone number, and then tap or to make a voice call, or tap

Phone59► Single SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call.Access additional opti

Read me first6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your

Phone60Making an international callTap Keypad.► Dual SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone

Phone61Options during callsDuring a voice callThe following actions are available:• : Increase the volume.•Add call: Dial a second call.•Keypad: Op

Phone62During a video callTap the screen to use the following options:• → Hide me: Hide your image from the other party.• → Outgoing image: Select a

63ContactsAdding contactsMoving contacts from other devicesYou can move contacts from other devices to your device. Refer to Transferring data from yo

Contacts64Searching for contactsOn the Apps screen, tap Contacts → Contacts.Use one of the following search methods:•Scroll up or down the contacts l

65Messages & emailMessagesSending messagesSend text messages (SMS) or multimedia messages (MMS).You may incur additional charges for sending or re

Messages & email66► Single SIM models:Access additional options.Enter a message.Select contacts from the contacts list.Enter emoticons.Enter recip

Messages & email67EmailSetting up email accountsTap Email on the Apps screen.Set up an email account when opening Email for the first time.Enter t

Messages & email68Reading emailsTap Email on the Apps screen.Tap , select an email account to use, and new messages are retrieved. To manually ret

69CameraBasic shootingTaking photos or recording videos1 Tap Camera on the Apps screen.2 Tap the image on the preview screen where the camera should f

7Getting startedPackage contentsCheck the product box for the following items:•Device•Quick start guide•The items supplied with the device and any

Camera70•The camera automatically shuts off when unused.•Make sure that the lens is clean. Otherwise, the device may not work properly in some modes

Camera71Shooting modesAutoUse this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.On the Apps screen

Camera724 Show your palm to the screen or tap to take a photo of yourself.5 Slowly rotate the device left and then right to take a panoramic photo.

Camera73NightUse this mode to take a photo in low-light conditions, without using the flash.On the Apps screen, tap Camera → MODE → Night.Animated GIF

Camera74Camera settingsOn the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes.

Camera75•Location tags: Set the device to attach the location tag to the photo.•To improve GPS signals, avoid shooting in locations where the signal

76GalleryViewing content on the deviceOn the Apps screen, tap Gallery and select an image or a video.Video files show the icon on the preview thumbna

Gallery77Viewing content stored on other devicesSearch for content that is stored in other devices and view it on your device.Tap Gallery on the Apps

78Safety assistanceEmergency modeAbout emergency modeUse this mode to extend the device’s standby time when you are in an emergency situation. When th

Safety assistance79Deactivating emergency modeTo deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternativel

Getting started8Device layoutMicrophoneTouch screenFront cameraProximity/Light sensorHeadset jackMultipurpose jackHome buttonRecent apps buttonPower b

80Useful apps and featuresS FinderUse this app to search for content on the device. You can apply various filters and view the search history.Open the

Useful apps and features81Enter a title.Attach a map showing the location of the event.Add more details.Select a calendar to use or sync with.Select a

Useful apps and features82S VoiceAbout S VoiceUse this app to command the device by voice to perform various features.Tap S Voice on the Apps screen.

Useful apps and features83Waking up S Voice in standby modeIf S Voice is not used for a certain period, it automatically switches to standby mode.Tap

Useful apps and features84MusicPlaying musicTap Music on the Apps screen.Select a music category, and then select a song to play.Add the song to a pla

Useful apps and features85To set a personalised sound while listening to songs with a headset, tap → Settings → Adapt Sound → On.When you activate t

Useful apps and features86VideoPlaying videosTap Video on the Apps screen.Select a video to play.Change screen ratio.Move forwards or backwards by dra

Useful apps and features87Playing videos stored on other devicesSearch for videos that are stored in other devices and play them on your device.Tap Vi

Useful apps and features88StudioEdit images or videos by applying various effects.1 Tap Studio on the Apps screen.2 Select an option and edit images o

Useful apps and features89ClockAlarmOn the Apps screen, tap Clock → Alarm.Setting alarmsTap in the alarms list, set an alarm time, select the days o

Getting started9•Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.•Using a

Useful apps and features90World clockOn the Apps screen, tap Clock → World clock.Creating clocksTap and enter a city name or select a city from the

Useful apps and features91CalculatorUse this app for simple or complex calculations.Tap Calculator on the Apps screen.Rotate the device to landscape o

Useful apps and features92Voice RecorderRecording voice memosTap Voice Recorder on the Apps screen.Tap to start recording. Speak into the microphone.

Useful apps and features93Playing voice memosTap Voice Recorder on the Apps screen.Tap and select a voice memo to play.• : Trim the voice memo.• :

Useful apps and features94FlipboardUse this app to view live social network updates and news in a personalised magazine format.Tap Flipboard on the Ap

Useful apps and features95View information about the current station.Fine-tune the frequency.Enter radio station frequency manually.Record a song from

Useful apps and features96Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some

Useful apps and features97Play BooksDownload various books from Play Store and read them.Play NewsstandRead news and magazines that interest you in on

98Connecting with other devicesBluetoothAbout BluetoothBluetooth creates a direct wireless connection between two devices over short distances. Use Bl

Connecting with other devices992 Select a device to pair with.If your device has paired with the device before, tap the device name without confirming