Samsung HT-C9950W User Manual download pdf (Page 69)

English 69

06 Other information

Symptom Check/Remedy

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3

Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the

Blu-ray Disc jacket and then select the appropriate function.

• The product is not working.

(Example: The power goes out

or a strange noise is heard.)

•

The Product is not working

normally.

• Press the STOP (  ) button (on front panel) for more than 5 seconds with no

disc inside.

- Using the RESET function will erase all stored settings.

Do not use this unless necessary.

The rating level password has

been forgotten.

• With no disc in the product, press and hold the product's STOP (  ) button for

longer than 5 seconds. INIT appears on the display and all settings will return

to the default values.

And then press the POWER button.

- Using the RESET function will erase all stored settings.

Do not use this unless necessary.

Can't receive radio broadcasts.

• Is the antenna connected properly?

• If the antenna's input signal is weak, install an external FM antenna in an area

with good reception.

While listening to TV audio

through the Product, no sound is

heard.

•

If the EJECT ( ) button is pressed while listening to TV audio using the D.IN or

AUX functions, the BD/DVD functions are turned on and the TV audio is muted.

"Not Available" appears on

screen.

• The features or action cannot be completed at this time because:

1. The BD/DVD’s software restricts it.

2. The BD/DVD’s software doesn’t support the feature (e.g., angles)

3. The feature is not available at the moment.

You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to a

resolution your TV cannot support

(for example, 1080p), you may not

see a picture on your TV.

• Press the STOP (  ) button (on front panel) for more than 5 seconds with no

disc inside. All settings will revert to the factory settings.

• When the factory default settings are restored, all the user data stored in the

BD data will be deleted.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the Product.

• Check if your TV supports 576p(480p)/720p/1080i/1080p HDMI input

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

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Samsung HT-C9950W User Manual Page 69

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