Samsung HT-J5550K User Manual download pdf (Page 47)

47 - English

Appendix

Symptom Check/Remedy

Dolby Digital 5.1 CH

Surround Sound is not

produced.

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

Sound is produced only if the disc is recorded with 5.1 channel sound.

Is the audio language correctly set to Dolby Digital 5.1-CH in the information

display?

The remote control does

not work.

Are you operating the remote within its operational range and within the proper

angle relative to the sensor?

Are the batteries drained?

Have you selected the correct mode? Press the function button to change the

mode (BD/DVD, D. IN, AUX, etc.)

The disc is rotating but

there is no picture.

Picture quality is poor

and the picture is

shaking.

Is the TV power on?

Are the video cables connected properly?

Is the disc dirty or damaged?

A poorly manufactured disc may not be playable.

Audio language and

subtitles do not work.

The Audio Language and subtitle functions will not work if the disc does not

contain multiple language sound tracks or subtitles.

The menu screen does

not appear even when you

select the menu function.

Are you using a disc that does not contain menus?

The aspect ratio cannot be

changed.

The home theater can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box

mode, or 4:3 Pan-Scan mode, but plays 4:3 Blu-ray/DVD discs in 4:3 mode only. Refer

to the Blu-ray Disc jacket, and then select the appropriate aspect ratio.

The product is not

working.

(Example: The power

goes off or you hear a

strange noise.)

The Product is not

working normally.

Press and hold the remote control's

button for 5 seconds in STANDBY mode.

This will reset the unit.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

You have forgotten the

rating level password.

With no disc in the product, press and hold the product's

button for longer

than 5 seconds. INIT appears on the display and all settings will return to their

default values.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

Can't receive radio

broadcasts.

Is the antenna connected properly?

If the antenna's input signal is weak, install an external FM antenna in an area with

good reception.

There is no sound when

you try to listen to TV audio

through the home theater

speakers.

If you press the

button while listening to TV audio using the D. IN or AUX

functions, the Blu-ray/DVD disc functions are turned on and the TV audio is

muted.

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