Samsung DVD-HD945 User Manual download pdf (Page 21)

ENG-41ENG-40

Troubleshooting

Before requesting service (troubleshooting), please check the following.

No operations can be

performed with the remote.

The screen ratio cannot

be changed.

No audio.

Play mode differs from the

Setup Menu selection.

Disc Menu doesn’t appear.

The icon appears on

screen.

Forgot password

The screen is blocked

If you experience other

problems.

5.1 channel sound is not

being reproduced.

Disc does not play.

• Check the batteries in the remote.They may need replacing.

• Operate the remote control at a distance of no more than 20 feet.

• Remove batteries and hold down one or more buttons for several

minutes to drain the microprocessor inside the remote to reset it.

Reinstall batteries and try to operate the remote again.

• Ensure that the disc is installed with the label side facing up.

• Check the region number of the DVD.

• 5.1 channel sound is reproduced only when the following conditions

are met. :

1) The DVD player is connected with the proper amplifier

2) The disc is recorded with 5.1 channel sound.

• Check whether the disc being played has the “Dolby 5.1 ch” mark

on the outside.

• Check if your audio system is connected and working properly.

• In a SETUP Menu, is the Audio Output set to Bitstream?

• The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2. The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is

out of range.

• Check if the disc has a Menu.

• Some of the functions selected in the Setup Menu may not work

properly if the disc is not encoded with the corresponding function.

• The Screen Ratio is fixed on your DVDs.

• Make sure you have selected the correct Digital Output in the Audio

Options Menu.

• Press power on from a cold start with no disc in the unit.

Press the SEARCH/SKIP ( ) button on the front panel for 5

second.The SELECT MENU LANGUAGE display will appear.

Select the number button of the desired language.

• Press power on from a cold start with no disc in the unit.

Press the SEARCH/SKIP ( ) button on the front panel for 5

second.The SELECT MENU LANGUAGE display will appear.

Select the number button of the desired language. Press the MENU

button, and then press DOWN button to select Setup, then press

RIGHT or ENTER. Press Up or Down to select Parental Setup The

Parental Setup is now unlocked as indicated on the display.

You can change your password.

• Go to the contents and find the section of the instruction book that

contains the explanations regarding the current problem, and follow

the procedure once again.

• If the problem still cannot be solved, please contact your nearest

authorized service center.

Action

Problem Page

P10

P33

P14

P31~38

P35~36

P33~35

P35~36

P37~38

Firmware upgrade

4. Press the ENTER button.

Firmware upgrade starts

5. In the middle of the writing, the tray will open

automatically. After taking out the disc, please

wait for about 2 minutes.

6. If the unit was successfully updated, the unit will

turn off and on after closing the tray automatically.

When the unit turns on, this screen will display.

7. Select the desired language.

Note

• If the “Select Menu Language” doesn't

appear, please contact to “Samsung

Service Center”.

• Do not press any button and unplug

the power code during upgrade.

•The upgrade procedure may change,

refer to the web site

(www.samsung.com).

Introduction

Samsung will often support the software upgrade to

improve the performance of this unit to the latest

status, through Samsung Internet Site

(www.samsung.com).

Because the specially new mpeg4 codec continues

and it is appearing. What improvements are made

depends on the upgrade software you are using as

well as the software that your DVD-player contained

before the upgrade.

How to make an upgrade disc

Write the downloaded file onto a blank CD-R or

CD-RW disc, using the following settings:

1.You have to download a new file through

Download Center of Samsung Internet Site

(www.samsung.com).

2.Write the file to Disc using CD-RW of your

computer.

Note

• File System CD-ROM ISO Level

• Character set ISO 9660

• Finalized, single session

• Write speed low

Upgrade procedure

1. Press OPEN/CLOSE button to open the disc tray.

2. Insert the upgrade CD-R disc, label facing up.

3. Press OPEN/CLOSE button to close the disc tray.

Firmware upgrade appears on the display

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Samsung DVD-HD945 User Manual Page 21

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