Samsung CTN464NC01 User Manual download pdf (Page 31)

warranty and service _31

WARRANTY AND SERVICE

warranty and service

FAQS AND TROUBLESHOOTING

A fault may result from a minor error that you can correct yourself with the help of the

following instructions. Do not attempt any further repairs if the following instructions do

not help in each speciﬁc case.

Repairs to the appliance are to be performed only by a qualiﬁed service technician.

Improperly effected repairs may result in considerable risk to the user. If your

appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

• The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of

times, call an authorised electrician.

• The appliance is properly switched on.

• The control indicators in the control panel are illuminated.

• The cooking zone is switched on.

• The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

• A period of more than 10 seconds has elapsed between when the On/Off

button was actuated and the desired cooking zone switches on (see the

section “Switching the appliance on”).

• The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth

indicator suddenly disappears?

This could be a result of one of two possibilities:

• The On/Off sensor was accidentally actuated.

• The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched

off, residual warmth is not indicated in the display?

Check for the following possibility:

• The cooking zone was only brieﬂy used and therefore did not become hot

enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

• The control panel is partially covered by a damp cloth or liquid.

• The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

• The control panel is partially covered by a damp cloth or liquid. To reset,

press the “On/Off” control sensor.

WARNING

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Samsung CTN464NC01 User Manual Page 31

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