Samsung NP-Q40 User Manual download pdf (Page 146)

Troubleshooting 127

Q8 Running Help file while running Profile Wizard in the wireless LAN pro-

gram (PROSet) makes the PROSet window white.

A It will be displayed properly when you finish the profile wizard. It dose not affect

the program operation.

Q9 The network does not operate properly when both the wireless and the wired

network connections are simultaneously configured with the same IP ad-

dress.

A You cannot use the wireless and the wired network connections using the same

IP address simultaneously. To use either the wireless or the wired network in turn

with the same IP address, you have to Disable whichever network device will not

be using in the network connection of the Control Panel.

Q10 The wireless LAN does not work properly when there is a device operating

on an adjacent frequency in the vicinity of the product.

A1 Channel interference may occur when a wireless video transceiver or a micro-

wave oven is being used.If you experience channel interference from other equip-

ment, it is recommended changing the channel to connect to the AP. For more

information about AP settings, refer to the User Manual supplied by the AP man-

ufacturer.

A2 Since IEEE802.11g equipment operates in hybrid mode when there is active

IEEE802.11b equipment, the data rate may be degraded.

Q11 An established wireless LAN connection is disconnected after 2~3 minutes,

and the connection is not recovered.

A1 This may be caused by channel interference. Change the channel of the AP, and

reconnect.

A2 This may be caused by selecting the ’Use IEEE 802.1x network authentication’

option when IEEE 802.1x authentication is not available.

Check the properties of the AP in the wireless network settings. If the ’Use IEEE

802.1x authentication in this network’ option is selected, deselect the option on

the Authentication tab.

For more detailed information about authentication server, ask your network ad-

ministrator.

A3 If the AP is configured to ’Use network authentication (Shared Key)’

If the AP is configured to authentication shared mode, all computers to be con-

nected should be configured as follows:

1 2 ... 141 142 143 144 145 146 147 148 149 150 151 ... 335 336

No comments

Samsung NP-Q40 User Manual Page 146