Samsung T32E390SX User Manual download pdf (Page 22)

English - 22

08 Troubleshooting and

Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions.

Alternatively, review the Troubleshooting Section in the e-Manual. If none of these

troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact

the call centre listed on the back cover of this manual.

- This TFT LED panel is made up of sub pixels which require sophisticated technology to

produce. There may be, however, a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

- To keep your TV in optimum condition, upgrade to the latest software. Use the

Update now

Auto Update

functions on the TV's menu (MENU >

Support

Software Update

Update now

or MENU >

Support

Software Update

Auto Update

Issues Solutions and explanations

The TV is not

powered on.

Make sure that the power cord is connected and that the remote has

live batteries and is functioning properly. If the power cord is properly

connected and the remote control is operating normally, there might

arise a problem with the antenna cable connection, or the cable/set-

top box might not be turned on. Check the antenna connection or

turn on the cable/set-top box.

The TV won’t turn

on.

Make sure that the AC power cord is securely plugged in to the TV

and the wall outlet.

Make sure that the wall outlet is working.

Try pressing the

button on the TV to make sure that the problem is

not with the remote. If the TV turns on, refer to “The remote control

does not work” on the next page.

[TE390S-XU]BN68-07666A-00ENG.indb 22 2015-08-19 오후 4:24:29

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Samsung T32E390SX User Manual Page 22