Samsung UE40JU7000T User Manual download pdf (Page 30)

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Support through Remote Management

Samsung Remote Support service offers you one-on-one support with a Samsung Technician

who can remotely.

•

Diagnose your TV

•

Adjust the TV settings for you

•

Perform a factory reset your TV

•

Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung Contact Centre and ask

for remote support.

2. Open the menu on your TV and go to

the Support section.

3. Select Remote Management, and

then read and agree to the service

agreements. When the PIN screen

appears, provide the PIN number to the

agent.

4. The agent accesses your TV.

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Samsung UE40JU7000T User Manual Page 30