Samsung UN55JS9000F User Manual Page 19
- Page / 162
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting Internet Connectivity Issues
Troubleshooting wired Internet connectivity issues
Try Now
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned
on. If it is on, try turning if off and on again.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router, and then reset the router.
2.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
Please check the following:
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
3.
If the problem persists, contact your Internet Service Provider.
If this does not work, contact your Internet Service Provider.
1.
Connected to a local network, but not to the Internet
2.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
3.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
Check the DNS values in IP Settings.
- SMART TV 1
- E-Manual 1
- Contents 2
- Smart Features 3
- TV Viewing 4
- Picture and Sound 5
- System and Support 5
- Precautions and Notes 6
- Troubleshooting 6
- Using Smart Hub 7
- Setting up Voice Recognition 8
- Setting up Motion Control 9
- Smart Control Settings 11
- Activating sports mode 12
- Displaying Multiple Screens 13
- Connecting an Antenna 14
- Connecting to the Internet 15
- Network Status 18
- No network cable found 19
- IP auto setting failed 19
- Connecting Video Devices 21
- +'0,ੲܒ 23
- $5& 23
- Connecting a Computer 25
- '9, 26
- Connecting a Mobile Device 27
- Using Screen Mirroring 28
- Connection Notes 31
- Sensitivity. Try Now 35
- Control Tutorial. Try Now 35
- Using the Universal Remote 38
- Connecting a keyboard 39
- Using the keyboard 40
- Connecting a mouse 41
- Using a mouse 41
- Using additional functions 42
- Smart Hub 45
- Using the Smart Hub tutorial 46
- Resetting Smart Hub 46
- Creating a Samsung account 47
- Using the Games service 50
- Updating a game 51
- Removing a game 51
- Rating a game 51
- Registering a coupon 51
- Using the Apps service 52
- Installing an app 53
- Using channel bound apps 54
- Using the e-Manual 55
- Using the web browser 56
- Using the My Content service 57
- Safely Removing a USB Device 58
- Selecting TV voice gender 66
- Adjusting pointer speed 70
- Using Face Recognition 73
- Using the guide 75
- Checking current program info 76
- Changing the broadcast signal 76
- Recording Programs 77
- Viewing recorded programs 79
- Managing recorded files 81
- Setting Up a Schedule Viewing 82
- Using Timeshift 83
- Using the Channel List 84
- Removing Registered Channels 85
- Adding back removed channels 85
- Editing registered channels 86
- Editing a Favorites List 88
- Rearranging a favorites list 89
- Renaming a favorites list 89
- Enabling sports mode 90
- TV-Viewing Support Functions 93
- Viewing 3D channels 95
- Fine-tuning analog broadcasts 95
- Adjusting the Picture Quality 96
- Adjusting the picture quality 97
- Adjusting advanced settings 98
- Adjusting picture options 99
- Viewing in 3D 101
- Adjusting 3D effects 102
- Picture Support Functions 103
- Changing the picture size 104
- Adjusting the Sound Quality 106
- Applying sound effects 107
- Customizing sound 108
- Selecting speakers 109
- Enabling digital audio output 111
- Resetting all sound settings 112
- Setting the current time 113
- Using the timers 114
- Functions 116
- Using Anynet+ (HDMI-CEC) 117
- Updating the TV’s Software 119
- Using Other Functions 121
- Changing the menu language 123
- Setting up a password 123
- Checking Notifications 123
- Enabling game mode 123
- DivX movies) 125
- Requesting service 127
- Testing the picture 128
- Testing the sound 130
- Testing 3D picture quality 131
- My File Won't Play 134
- I Want to Reset the TV 134
- Other Issues 135
- Read Before Using 3D Mode 139
- Component 142
- Digital channel 142
- Videos/Photos 142
- Computer via HDMI cable 142
- Supported Resolutions for UHD 143
- Face recognition 144
- Using the TV camera 144
- Motion Control 144
- Voice Recognition 145
- Read Before Using Apps 147
- Supported external subtitles 150
- Supported internal subtitles 150
- Supported video codecs 152
- Other restrictions 153
- Video decoders 153
- Audio decoders 153
- Read After Installing the TV 154
- Wireless security protocols 155
- Resolutions) 156
- VESA DMT 157
- Open Source License Notice 160
- Glossary 161
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