Samsung SM-R770 User Manual Page 93

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Appendix
93
A Bluetooth connection is not established or your Gear and the
mobile device are disconnected
Ensure that the Bluetooth feature on both devices is activated.
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
Ensure that the latest version of the Samsung Gear app is installed on the mobile device.
Ensure that your Gear and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
Restart both devices and launch the Samsung Gear app on the mobile device again.
Calls are not connected
Ensure that your Gear is connected to a mobile device.
Ensure that your mobile device has accessed the right cellular network.
Ensure that you have not set call barring for the phone number you are dialing on the
mobile device.
Ensure that you have not set call barring for the incoming phone number on the mobile
device.
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.
Ensure that the microphone is close to your mouth.
Sound echoes during a call
Adjust the volume or move to another area.
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