Sky±HD User Guide Welcome to our handy guide designed to help you get the most from your Sky±HD box. Whether you need to make sure you’re set up cor
OverviewPress the Sky button on your Sky±HD remote to turn the box on, and wait for a few moments for it to start up.To turn your Sky±HD box to stand
Basic set up 1Does your compatible HD ready TV have an port? If so, all you need is the supplied lead.leadWARNING!You must disconnect your Sky±HD
Basic set up 2Audio (L/R) cableIf your TV has a DVI port you need an audio (L/R) cable and an to DVI lead (or an adapter for the supplied lead).to
Connecting other devicesTo connect your box to a DVD/video recorder or a TV aerial, follow the set up shown on the right. See also the user guides s
Switching on Dolby® Digital audioWith the digital audio outputs you can connect your Sky±HD box to a compatible home cinema system and listen to progr
Adjusting sound synchronisationIf you’ve connected your Sky±HD box to a home cinema system using one of the digital audio outputs, you may find the au
103Green stuff1 Saving energy with standby2 … and standby modes3 Recycling electrical and electronic products4 Recycling packaging5 Disposing of batte
Saving energy with standbySwitching your Sky±HD box to standby when it’s not in use will reduce the amount of energy that it uses. Remember that the
Recycling electrical and electronic productsThe crossed out wheeled bin symbol is used to mark products that should not be disposed of with general ho
Disposing of batteriesThe marking, shown left, on the battery indicates that the batteries in this product should not be disposed of with other househ
107For your safety1 Using equipment safely2 Warnings and cautions3 Mains plug and fuse4 Connecting to the mains supply
OverviewYour viewing card needs to stay in your Sky±HD box at all times so you can watch all the Sky TV channels you’re entitled to. The viewing card
Your Sky±HD box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It
The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, us
TroubleshootingYou can get help on using Sky digital from various places.• Use this booklet as your full guide to using your Sky±HD box and getting
What’s wrong?I can’t find my HD programmesNothing is happening on screen / my screen is blank.There is on screen interference.Possible reason—Your Sky
What’s wrong? HDMI One-Touch-Play is not working My remote isn’t working. Some/all of the buttons on my remote don’t work with my TV. My rem
What’s wrong? It says Clashed next to a recording in my Sky± Planner. It says Recording interrupted in a recording’s programme information. One
What’s wrong? The start of a programme was not recorded. My phone line is not connected.Warning: please make sure you follow steps 1-6 precisely and
What’s wrong? My phone line is not connected (continued)Possible reason B There’s more than one phone line in your home but you’ve connected o
What’s wrong? I can’t find a channel I have watched before. I can’t get a picture on my HD channels. The audio and video are out of sync when
Message Insert your viewing card. There is a problem with your viewing card. Insert your new viewing card. This viewing card is not authorised
Overview5Connecting your Sky±HD box to your broadband routerIf your Sky±HD box has built-in Wi-Fi connectivity (DRX890W and DRX895W models only), then
Message This programme has already started. Recording/Live Pause is not available. The Planner is full. You must delete an entry before another pro
Message To get more from your Sky±HD box, including On Demand, you need to connect to your broadband router Upgrade your subscription to view this
Message Recording interrupted by loss of signal or cancellation. Please wait. Play / Pause / Record are not available whilst in an interactive ser
DVI Digital Video Interface. Provides high bandwidth digital connection between a video source and a TV. Audio is carried separately. A High Def
SpecificationsThe following specifications are for the Sky±HD boxes manufactured by Sky. Specifications may change without notice.If you connect earth
Specifications continuedThe following specifications are for the Sky±HD boxes manufactured by Sky. Specifications may change without notice.DRX890 Spe
DRX780 Specifications Operating voltage: 230V AC; 50HzPower consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHzWeight: 5kg (packed
Specifications continuedSamsung Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50HzPower consumption: 45W (max.) / LNB switching +13/+18VDC
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANC
Overview6Your Sky±HD remotegives options including subtitles, favourite channels and turning off the mini TVprovides interactive servicestells you mor
Sky Part Code: 15338
Your Sky±HD remote can work with both your Sky±HD box and your TV. Press tv on the remote to switch control from the Sky±HD box to the TV. Press Sky t
Overview8Changing the volumeUse the remote’s vol +/- button to change the volume of your TV. You can turn the sound off altogether by pressing the mut
The Now, Next & Later banner is your ultimate on screen helper — it lets you see what’s on now, next and later, change channels, set reminders, r
15Watching the TV you love 1 The Sky± Homepage2 Exploring the Sky Guide3 Seeing what’s on with the TV Guide4 Finding a specific channel in TV Guide5 S
Sky Movies On Demand If you have the Sky Movies pack you can enjoy hundreds of movies ready to watch when you are. Plus new premieres are added every
As well as using the Sky± Homepage you can move around the Sky Guide by scrolling left/right on the top menu to highlight your choice, and then pressi
Welcome to your new Sky±HD boxAn amazing piece of kit that offers you:• All the functionality of Sky±• A choice of over 60 HD channels, dependin
Watching the TV you loveChoosing TV Guide from the Homepage displays the following screen:middle menuuse left/right to highlight the tab option you w
TV Guide lists channels by channel number.• If you know the number of the channel, you can enter it using the number buttons • Go down a page at a
Watching the TV you loveTo see listings for HD channels only, go to TV Guide and select the HD & 3D tab.In Now, Next & Later and general list
Watching the TV you loveWhen you’re watching TV and decide to go back to the channel you were watching before, just press the blue button. The banner
Watching the TV you loveLetter codesSD This is a Standard Definition programme.HD This is a High Definition programme. HD programmes are shown in w
Watching the TV you love10Finding and listening to radio channelsYou can tune to radio channels in the same way as TV channels: 1 Use the up/down
24Pausing and rewinding live TV 1 Saving after pausing or rewinding live TV2 Changing how far back you can rewind live TV
Pausing and rewinding live TV1Saving after pausing or rewinding live TVAfter pausing or rewinding live TV, if you haven’t got time now to watch what y
26Recording with Sky±1 Recording without interrupting what you’re watching2 Recording from Sky Guide listings3 Recording from anywhere you go4 Recordi
Recording with Sky±To record…the programme you’re watching now: press the record button on your remote. When the banner appears, press record again.s
Sky±HD 2TB with built-in Wi-FiModel: DRX895WSky±HD with built-in Wi-FiModel: DRX890WSky±HD ModelsThe information in this User Guide applies to the fol
Recording with Sky±If you see something you want to record in TV Guide, On Demand or Sky Box Office listings, highlight it and press record. When you
If you see a promotional advert for a future programme(s) and you see the green remind me option, you can set up a recording for that programme or ser
Recording with Sky±If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start.When you see a future listed TV progra
31Discover a world of entertainment1 About on demand programmes 2 Seeing what’s available to watch3 Watching an on demand programme4 About your downlo
3213 Ordering entertainment from Sky Box Office14 Watching your favourite sports15 Suggestions16 Searching for programmes
Discover a world of entertainment1About on demand programmesOn Demand programmes are ready to watch whenever you are • Enjoy the UK’s biggest Catch
Programme trailer availableProgramme nameParental ratingChannel name2Seeing what’s available to watch1 Once your Sky±HD box is connected to broadband
4 If you’ve highlighted a programme then a brief description of the programme appears in the top left of the screen. Press the i button for more d
Programme trailer availableProgramme nameParental ratingAvailable until date Channel nameIf you haven’t yet connected your Sky±HD box to broadband, yo
3Watching an on demand programme It’s easy to watch programmes on demand — just follow the simple steps below. If you would rather see a sneak peek f
Overview page 5Watching the TV you love page 15Pausing and rewinding live TV page 24Recording with Sky± page 26Discover a world of entertainment
You’ll find all of the programmes you’re downloading in your Planner, under the Downloads tab. Once a programme has finished downloading, it will move
6Restricting viewingAll your parental control settings apply to on demand programmes, with the exception of Channel Restrictions. For details on using
7Opting outOn demand programmes in the Showcase / Best of On Demand and Catch Up TV menus are available to all Sky TV customers with a compatible Sky
8On Demand Download FormatThis setting lets you decide if you always want to download on demand content in SD or HD, or if you would prefer to always
9Ordering entertainment from Sky StoreThe latest blockbusters are ready to watch in Sky Store. Just buy or rent them whenever you want. We add the big
10Watching Sky Store rentalsYou can watch the show you’ve just purchased immediately. Or if you want to watch it later, it will be in your planner rea
With Buy & Keep you can download a movie and then it’s yours to watch whenever you want. You can see programmes you’ve purchased in the Planner in
12Paying for Sky Store programmesCharges for Sky Store programmes purchased via your remote appear on your account at the next available payment date
13Ordering entertainment from Sky Box OfficeYou can also order programmes from Sky Box Office but you have to select a time when the show starts. This
Highlight the Sports tile on the Homepage and press select to browse through all the sports that is on now and coming soon.The Channels tab shows a li
Overview About your Sky±HD box 6 Your Sky±HD box 7 Turning your Sky±HD box on and off 8 Your viewing card 9 Connecting your Sky±HD box to you
<insert screenshot> - showings page<insert screenshot> - sports filter displayed. Highlight on Football14 Watching your favourite sports
15 SuggestionsYou can find suggestions of TV shows and movies you might enjoy in the New & Recommended tile on the Homepage.Your suggested shows a
If it’s on live TV you’ll be able to record it or set a reminder and if it’s on demand you’ll be able to download it to watch now.If it’s a show with
Enhanced SearchIf you have connected your Sky±HD box to your broadband router you can search for more than just the title of a show. Try an actor or d
Use the number keys to enter your search. For example, GLEE–: x1 x3 x2 x216Searching for programmes (continued)Basic SearchIf
53Managing your recordings1 Managing your Planner2 Searching for programmes in your Planner3 Setting the Series Link function in your Planner4 Choosin
5413 Avoiding recordings being deleted14 PIN protecting kept recordings15 Cancelling current and future recordings16 Deleting existing recordings17 Un
Use the Planner tab options to filter the programmes and get a better overview:All Shows everything in your Planner in date order, with the ol
2Searching for programmes in your PlannerFrom within your Planner, you can quickly find any programme you have recorded or downloaded by typing in th
When you set a reminder or a recording for a programme that belongs to a series, you can choose either just that episode or the remainder of the serie
Other services Going interactive 69 Playing games 69 Teletext 70Get the most from Sky±HD Choosing your favourite channels 74 What’s on your fa
4Choosing a recording to watchChoose the starting pointAll recordings are stored in your Planner. 1 Go to your Planner.2 Highlight the recorded pro
5Picking up from where you left the last recordingIf you hadn’t finished watching the last recording you played back, simply press play to return to w
8Fast forwarding and rewindingPress fast forward or rewind to move to a different place in the recorded programme. The fast forward/rewind symbol appe
12When recordings clashRemember Sky± can only record two programmes at the same time.If you try to select a programme to record and it clashes with ot
Press blue to protect the programme from one-step deletionIt takes just the press of a button to delete a programme from your Planner. To avoi
To cancel a current or future recording...without interrupting what you’re watching: browse to the programme in the Now, Next & Later banner and p
All programmes deleted from the Planner will be moved to the Deleted tab in your Planner.Recordings in the Deleted tab will be kept as long as there’s
18Keeping an eye on available disk spaceRemember that because your Sky±HD box records onto its hard disk there is a fixed amount of storage space for
20Recording radio channelsYou can record radio channels as follows:1 Find the radio channel you want by following the steps on page 23.2 Highlig
21Adding extra time to the start and end of recordingsYour Sky±HD box automatically tries to find the best recording slot for your recorded programmes
5Overview1 About your Sky±HD box2 Your Sky±HD box3 Turning your Sky±HD box on and off4 Your viewing card5 Connecting your Sky±HD box to your broadband
68Other services1 Going interactive2 Playing games3 Teletext
1Going interactiveGet more from your Sky±HD box with interactive services. Using Sky Active, for instance, you can upgrade your viewing, add Sky Broad
3TeletextTo use digital text services, press text on your remote while you’re watching a channel. If the channel you’re watching doesn’t have digital
71Get the most from Sky±HD1 Choosing your favourite channels2 What’s on your favourite channels3 Entering a PIN for pre-watershed playback4 PIN contro
72Get the most from Sky±HD13 Restricting programmes in your Planner14 Sharing your Sky±HD box15 Watching TV with subtitles or audio description16 Find
7326 Replacing the batteries27 Adding additional subscriptions28 Adding channels that aren’t listed in Sky Guide29 Watching your added channels30 Chan
Choosing your favourite channelsOnce you get to know what channels you watch most often, you can set them up as your favourites so you can find them m
Your favourite channels are marked with a tick2What’s on your favourite channelsOnce you’ve marked channels as your favourites (page 74), you can cho
3Entering a PIN for pre-watershed playbackYou can set a requirement for a PIN to be entered before a rated programme can be watched before its normal
Because of the range of channels on offer, there may be a few you’d rather your kids didn’t watch. With a PIN and the right settings, you can avoid ma
1OverviewAbout your Sky±HD boxYour Sky±HD box decodes HD information from the satelliteWith your Sky±HD box, a compatible HD ready TV and the relevant
8Hiding adult contentYou can hide all content classed as ‘adult’ from all programme listings:1 Go to Parental Control > Adult.2 Highlight Remove A
10Restricting specific channelsUse the options Lock or After 8pm to restrict specific channelsIf there is just one or a few specific channels you woul
12PIN protecting kept programmesIn your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (page 62). You can t
14Sharing your Sky±HD boxIf you have a mobile or tablet device with the correct version of the Sky± app, it’s possible to use the application to contr
15Watching TV with subtitles or audio descriptionTo play an audio description or show subtitles you can:1 Press help on your Sky remote when you’re wa
16Finding subtitled or audio described programmesSky Guide can bring your attention to programmes that have subtitles or an audio description. To set
17Important information about Single Satellite Feed installationsDo you have a Single Satellite Feed like this? After installation of your Sky±HD box
18Your mini TV setting Turning the mini TV off removes the mini tv picture in your Sky Guide and mutes the programme audio.To turn your mini tv off: 1
When you’re watching a recorded programme and you see something you want to bookmark, press pause and then the red button. The Bookmarked symbol appe
To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark. T
2OverviewFrontback up jumps back to last page or to previous level in Sky Guide screenstv guide shows the Sky± Homepage turns your Sky±HD
Setting up and resetting your remoteIf you leave empty batteries in your remote for too long, you may need to reset it to work with your TV. If this h
2425If the set up didn’t workIf you followed the set up carefully but can’t see TV Guide at the end of it, follow these simple steps:1 Check and make
Replacing the batteriesYour remote runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message a
Adding additional subscriptionsTelephone numbersYou can find Sky and other broadcasters’ phone numbers in your Sky Guide:Press services (for Options)
Adding channels that aren’t listed in Sky GuideSome channels can be received by your Sky±HD box but don’t appear in Sky Guide listings. Your Sky±HD b
Changing the picture settingsWhen your Sky±HD box was installed, your engineer should have set the picture settings at the right level to suit your e
HDMI One-Touch-Play enables you to turn a compatible TV on and switch to the correct HDMI input for your Sky±HD box. You can even quickly switch from
Copying programmes to video/DVDTo free up space on the hard disk or in your Planner, you can copy recorded programmes onto video or DVD.While copying,
Changing how the Circular Playback Display worksThe Circular Playback Display on the front panel of your Sky±HD box lights up whenever you are recordi
97Your Sky±HD box connections1 Basic set up 12 Basic set up 23 Connecting other devices4 Switching on Dolby® Digital audio5 Adjusting sound synchronis
Comments to this Manuals