Samsung OfficeServ SMT-i5230 User's Guide download pdf (Page 44)

ACCESSING YOUR MAILBOX

[Also known as Subscriber Services Menu]

Inside Callers

[Subscriber logging in from their Desk]

• Dial the voicemail access number or press the key assigned to ring

voicemail [VMMSG].

• Enter your personal password when prompted (the default password is 0000).

Outside Callers [Subscribers calling from Cell Phones or outside of the

office environment]

• Dial the phone number that will be answered by the voicemail. The main

greeting will answer.

• At the main greeting dial [#] plus your Subscriber (or mailbox) number

(Subscriber and Mailbox numbers will usually match your extension number).

• Enter your personal password when prompted (the default password is 0000).

Access your Subscriber Services (or Mailbox) from a Station

other than your Own (or checking a mailbox associated with a

different station)

• Press the [VMMSG] key or dial the voicemail group number. You will be

prompted to enter a password.

• Press [,].This will take you to the Main Auto Attendant Menu.

• Press [#] plus the Subscriber number of your choice.You will be prompted to

enter you password.

At this point the inside and outside callers follow the same instructions. You will

hear a message stating the number of messages left in your mailbox.You will then

hear the Subscriber Services Menu with the following options:

1 Listen to New Messages - S

ee Listening to your Message.

2 Record and Send Message - See Sending Messages.

3 Review Saved Messages - See Listening to your Message.

4 Access Manager - See Access Manager.

5 Personal Greetings - S

ee Personal Greetings.

6 Mailbox Administration - S

ee Mailbox Administration.

# Personal Services - S

ee Personal Services.

, Return to Main Menu.

Voicemail and the Function Soft button: When accessing and retrieving voice-

mails from the mailbox,the service options such as (1) Listening to Messages, (2)

Record and Send Messages, and (3) Review Saved Messages are available and

can be accessed through the dial pad or through the Function soft key. When

pressing the function soft button the options will be displayed. Scroll to and press

the OK button to select an option from the Function Menu.

GETTING STARTED

Using your new Samsung Voicemail Subscriber Services is as simple as following a

few simple spoken instructions. First time users should read this section as a tuto-

rial.You should start with the following steps:

• Access your Subscriber Services Menu - You already know how to do this.

From the Subscriber Services Menu:

• Record a Primary/No-Answer Personal Greeting. Dial [5][1].

• Record a Mailbox Greeting. Dial [5][7].

• Change your access code (Password). Dial [#][7][1].

• Record your name. Dial [#][7][2].

• Enter your directory name. Dial [#][7][3].

After you have completed the steps above your Subscriber Services are set up and

ready to use.

LISTEN TO YOUR MESSAGES

If there are new messages in your mailbox your [VMMSG] key will be lit. Call the

Samsung Voicemail by pressing this key, and when prompted enter your pass-

word.You will then be at the Subscriber Services Menu. Select [1] to listen to new

messages or [3] to listen to saved messages.

Note: After you enter your password, if “Autoplay of New Messages”is enabled and

you have new messages the Samsung Voicemail will begin to play them automat-

ically. A subscriber can control this feature. From the Subscriber Services Menu [6]

[5] toggles “Autoplay of New Messages” ON/OFF.

SUBSCRIBER SERVICES MENU

The following is a list of all the options available in the Subscriber Main Menu.

1 LISTENING TO NEW MESSAGES

11 GROUP NEW MESSAGES

2 RECORD AND SEND A MESSAGE

3 LISTENING TO OLD MESSAGES

33 GROUP OLD MESSAGES

4 ACCESS MANAGER

5 PERSONAL GREETINGS

6 MAILBOX ADMINISTRATION

8 PAUSE / RESUME

0 PLAY MENU OPTIONS

, EXIT TO AUTO ATTENDANT

# PERSONAL SERVICES

1 2 ... 39 40 41 42 43 44 45 46 47 48 49 ... 53 54

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Samsung OfficeServ SMT-i5230 User's Guide Page 44

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