Samsung LN46E550F6FXZA User Manual download pdf (Page 29)

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05 Other Information

Troubleshooting

If the TV seems to have a problem, ﬁrst review this list of possible problems and solution. Also review the Troubleshooting

Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung customer

Service at 1-800-SAMSUNG(1-800-726-7864).

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is ﬂickering or dimming sporadically, you may need to

disable some of its energy efﬁcient features like the Energy Saving feature. If you follow

below step with your remote, you can turn these features off or on.

• Energy saving : User Menu → Setup → Energy Saving

Component Connections /

Screen Color

If you ﬁnd that the color on your Samsung television’s screen is not correct or black

and White, ﬁrst run a Self Diagnosis on the TV to make sure there are no device issues.

• Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test

If the test is ok, try making sure ;

• Your connections are all consistent. For example, if you’ve used the AV In jack on your TV,

make sure you have used the AV Out jack on your video source.

• Try making sure you have connected to the correct jacks.For example, if you use the

Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you

have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr

jack on the source to the red Pr jack on the TV.

Screen Brightness

If you ﬁnd that the colors on your Samsung TV are correct but just a little too dark or

bright, there are some settings you should check before calling for a repair.

• Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on.

Go in to “Picture” on user Menu then try adjusting options mentioned above.

Trouble Powering On

Before Turn on check red light on the right or left bottom of your TV. Press power

on button on TV or remote and it will blink about 5 times before turning on.

If you ﬁnd that you are having trouble powering on your Samsung television, there are a

number of things to check before making a call to the service department.

• If you happen to be using the TV as a monitor and the stand-by light only blinks for a few

seconds when you press the power button, your PC is in sleep mode. To take your PC out of

sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having

a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or

satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press

the guide or info button on the cable or satellite box remote control. If the screen displays the guide

or info data, the problem is caused by the box.

Stand Assembly

If you have any trouble to assemble the stand though you refer to “Install the Stand”

mentioned at this manual, visit www.samsung.com/spsn then check “2011 Stand

Assembly” on “Top 7 TV Troubleshooting Tips”.

Cannot ﬁnd channel

Re-run plug and play. See page 7 for detail

[LD550-ZA] BN68-04313A.indb 29 2012-02-23 �� 1:52:03

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Samsung LN46E550F6FXZA User Manual Page 29

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