Samsung S27E370D User Manual download pdf (Page 66)

Check the following.

Installation issue (PC mode)

Issues Solutions

The screen keeps switching on and o.

Check the cable connection between the product and PC, and ensure the connectors are locked.

Blank spaces are found on all four sides of the screen when

an HDMI or HDMI-DVI cable is connected to the product and

PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the

screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the

graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust

the screen settings.)

Screen issue

Issues Solutions

The power LED is o. The screen will not switch on.

Check that the power cable is connected properly.

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or

frequency for the product.

Change the maximum resolution and frequency to suit the product performance, referring to Standard

Signal Mode Table (P. 74).

The images on the screen look distorted.

Check the cable connection to the product.

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Samsung S27E370D User Manual Page 66