Samsung GX-SM660SM User Manual download pdf (Page 77)

ENG

TROUBLESHOOTING

No operaon can be performed with the remote control.

Check the batteries in the remote control. They may need replacing.

Operate the remote control at a distance of no more than 6.1 m.

Remove the batteries and hold down one or more buttons for several minutes to drain the microprocessor

inside the remote control to reset it. Reinstall the batteries and try to operate the remote control again.

Play mode diers from the [Media] Menu selecon.

Some of the functions selected in the [Media] Menu may not work properly if the content file is not encoded

with the corresponding function.

The screen aspect rao cannot be changed.

This is not a problem with the STB.

No sound comes out from TV or audio equipment.

If the cable is connected normally, check if the MUTE function is enabled. If the MUTE function is enabled,

press the MUTE button on the remote control to disable it.

Blank screen, No HDMI output or No SCART output.

Check if your TV set is power ON

Check if your STB is power ON

Check the connection between the TV input port set and the STB output port.

Check if your TV input source is correct

When you use HDMI, then the TV input source must be [HDMI] or the connected [HDMI (port No)] if

there are one more HDMI input ports.

When you use SCART, then the TV input source must be [AV]. The use of SCART isn’t recommended due to

the low resolution.

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you cannot see a

picture on your TV.

Press the MENU button and then select [Auto] or the TV possible resolution option in [Settings] > [Picture]

> [Screen resolution] in another TV which supports the setup resolution on the STB(for example, 1080p).

When you select [Auto], the maximum resolution is set up available on TV.

Press the MENU button and then select [Settings] > [System] > [Reset to default settings] in another TV

which supports 1080p. When the factory default settings are restored, all stored user data is deleted.

Forgot password

Call the service center of Samsung Germany.

Samsung Germany Call center: 01806 7267864

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Samsung GX-SM660SM User Manual Page 77