Fast Track Troubleshooting
Models: WF219AN*/XAA
Quick Test Mode
Note: This test erases all faults and memory:
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software then clears the
EEprom.
3. Early Production After the displaying the soft-
ware version, it will display “F4” Go to step 4.
3. Late Production After the displaying the soft-
ware version, Jog dial CCW to display “F4”
If EEEE is displayed the PCB ass’y is defective.
4. When the model version (F4) is displayed. Press
the following keys to test the various components
Press Temp Key (if door doesn’t lock press Spin) to
cycle through the Water Valves circuit test in this or-
der: Cold Main, Bleach, Cold Main & Bleach for Fabric
Softener, Hot, then off.
Press Soil Key to test the motor
Press Spin Key to test Door Lock/Unlock circuit.
Press Signal Key to test the Pump
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Spin: This accelerates the
drum motor from 0 to maximum RPM over a few min-
utes. Note: Stay with the washer during this test, out of bal-
ance detection is bypassed and the door may not lock.
Press the Start/Pause button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test
Mode.
Cycle Count = Press the Signal button to see how many times
the unit was used
Soft Ware # = Press the Soil button to see the software version
information
Fast Time Down = Press the Temp button to advance to the
next cycle
Fault Code Test = Press the Spin button to view the stored fault
codes – then turn Dial to view error codes (Push Start/Pause
while the code is displayed to view the number of cycles since
the error occurred)
Peripheral (Main PCB) input Tests
1. Select Extra Wash
. Then turn the Dial so that the Normal is
turned on. Next, press the Start/Pause Key. The Water
Temperature will be displayed in Fahrenheit.
2. Select Extra Wash
. Then turn the Dial so that the White is
turned on. Next, press the Start/Pause Key. The door status will
be displayed (OP if open, CL if closed).
3. Select Extra Wash
. Then turn the Dial so that the Wool is
turned on. Next, press the Start/Pause Key. The door lock
Switch status will be displayed (UL if unlocked, Lo if locked).
Water Frequency/Water Sensor Testing
Select a cycle & start the washer, enter Service Mode &
press Extra Wash.
Turn the Dial so that the Perm Press is turned on. Next, press
the Start/Pause Key. The Water Frequency will be displayed.
The frequency will change as the unit fills.
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is
installed
SUPPORT INFORMATION
Training — Plus One http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN http://service.samsungportal.com/
Samsung Product Support TV http://support-us.samsung.com/spstv/howto.jsp
Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W
Please Note: There are multi-
ple Versions of this model,
verify your parts order
Publication # nwWF219 Revision Date 06/16/17/13
Please Note: Bulletin
on Spin Issue & Door
Glass
(28 pages)
(28 pages)
(132 pages)
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