Samsung WF700W2BCWQ1ST User Manual Page 35

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35

troubleshooting and
information codes

PROBLEM SOLUTION
 • Make sure your washing machine is plugged in.
• Make sure the door is firmly closed.
• Make sure the water source tap(s) are turned on.
• Make sure to press the Start/Pause button.


• Turn the water tap on fully.
• Make sure the water source hose is not frozen.
• Straighten the water intake hoses.
• Clean the filter on the water intake hose.



• Make sure your washing machine is running with sufficient water
pressure.
• Make sure the detergent is added to the center of the detergent
drawer.
 • Make sure your washing machine is on a level surface. If the surface
is not level, adjust the washing machine feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your washing machine is not touching any other object.
• Make sure the laundry load is balanced.


• Straighten the drain hose. Eliminate kinked hoses.
• Make sure the debris filter is not clogged.


• Make sure all the water in your drum is drained out.
• Make sure the door lock light is off. Door lock light will off after
drained.


• Check if the drain pump is blocked by flocks or dirt . Clean the debris
filter to abate noise.
If the problem persists, contact your local Samsung Customer Service.
WF700W2BC-03208M_EN.indd 35 2014/8/12 11:09:41
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