Samsung WW22K6800AX/A2 User Manual download pdf (Page 49)

Troubleshooting

English 49

Troubleshooting

Checkpoints

If you encounter a problem with the washer, rst check the table below and try the

suggestions.

Problem Action

Does not start.

• Make sure the washer is plugged in.

• Make sure the door is properly closed.

• Make sure the faucets are open.

• Make sure to press or tap Start/Pause to start the washer.

• Make sure Child Lock is not activated.

• Before the washer starts to ll, it will make a series of

clicking noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker.

Water supply is

insufcient, or no

water is supplied.

• Fully open the faucet.

• Make sure the door is properly closed.

• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufcient water pressure.

After a cycle,

detergent remains

in the detergent

drawer.

• Make sure the washer is running with sufcient water

pressure.

• Make sure the detergent is added to the center of the

detergent drawer.

• Make sure the rinse cap is inserted properly.

• If using granular detergent, make sure the detergent selector

is in the upper position.

• Remove the rinse cap and clean the detergent drawer.

Excessive vibrations

or makes noise.

• Make sure the washer is installed on a level, solid oor that is

not slippery. If the oor is not level, use the levelling feet to

adjust the height of the washer.

• Make sure the shipping bolts are removed.

• Make sure the washer is not contacting any other object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while

being washed. This is normal.

• Metal objects such as coins can cause noise. After washing,

remove these objects from the drum or lter case.

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Samsung WW22K6800AX/A2 User Manual Page 49

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