Samsung BD-P1500 User Manual download pdf (Page 63)

English _63

● TROUBLESHOOTING

PROBLEM SOLUTION

Forgot password

• Press the $ button (in front panel) for more than 5 seconds with no disc

inside. All settings including the password will revert to the factory

settings. Don't use this unless absolutely necessary.

• When the factory default settings are restored, all the user data stored in

the persistent storage will be deleted.

If you experience other problems.

• Go to the contents and ﬁ nd the section of the instruction manual that

contains the explanations regarding the current problem, and follow the

procedure once again.

• If the problem still cannot be solved, please contact your nearest Samsung

authorized service center or 0845 SAMSUNG (7267864).

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the Blu-ray Disc

Player.

• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

When the factory default settings are restored, all the user data stored in the persistent storage will be deleted.

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Samsung BD-P1500 User Manual Page 63