Samsung RM25KGRS User Manual download pdf (Page 39)

INSTALLATION INSTRUCTIONS

BEFORE YOU CALL FOR SERVICE...

Problem

Small or hollow cubes

Slow ice cube freezing

Orange glow in the freezer

Cube dispenser does not

work(on some models)

Water has poor taste/odor

(on some models)

Water in first glass is

warm (on some models)

Water dispenser does not

work(on some models)

Water spurting from dis-

penser (on some models)

Water is not dispensed

(on some models) but

icemaker is working

Water on kitchen floor or

on bottom of freezer

No water or ice cube

production

Water filter clogged.

Door left open.

Temperature control was not

set cold enough.

Defrost heater is on.

Icemaker turned off or water

supply turned off.

Ice cubes are frozen to ice-

maker feeler arm.

Irregular ice clumps in stor-

age container.

Dispenser is LOCKED.

Water dispenser has not

been used for a long time.

Normal when refrigerator is

first installed.

Water dispenser has not

been used for a long time.

Water system has been drained.

Water supply line turned off or

not connected.

Water filter clogged.

Air may be trapped in the

water system.

Dispenser is LOCKED.

Newly-installed filter cartridge.

Water in reservoir is frozen.

Refrigerator control setting is

too cold.

Ice cubes stuck in icemaker.

(Green power light on

icemaker blinking).

Drain in the bottom of the

freezer clogged.

Cubes jammed in chute.

Supply line or shutoff valve is

clogged.

Water filter clogged.

Dispenser is LOCKED.

•

Replace the filter cartridge with a new cartridge or with plug.

• Check to see if package is holding door open.

• See about the controls.

• This is normal.

• Turn on icemaker or water supply.

• Remove cubes and move the feeler arm to the ON position.

• Break up and discard remaining clumps.

• Freezer may be too warm. Adjust the freezer control to a

colder setting, one position at a time, until clumps do not

form.

• Press and hold the CHILD LOCK for 3 seconds.

• Dispense water until all water in system is replenished.

• Wait 24 hours for the refrigerator to completely cool down.

• Dispense water until all water in system is replenished.

• Allow several hours for replenished supply to chill.

• See Installing the water line.

• Replace filter cartridge or remove filter and install plug.

• Press the dispenser arm for at least two minutes.

• Press and hold the CHILD LOCK pad for 3 seconds.

• Run water from the dispenser for 3 minutes (about one and

a half gallons).

• Call for service.

• Set to a warmer setting.

• Turn off the icemaker, remove cubes, and turn the icemaker

back on.

• See Care and cleaning.

• Check the filter lock.

• Poke ice through with a wooden spoon.

• Call a plumber.

• Replace filter cartridge or remove filter and install plug.

• Press and hold the CHILD LOCK pad for 3 seconds.

Possible Causes What To Do

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Samsung RM25KGRS User Manual Page 39

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