Samsung RS25H5223SL User Manual download pdf (Page 37)

English - 37

TROUBLESHOOTING

Troubleshooting

PROBLEM SOLUTION

The refrigerator

does not work at

all or it does not

chill sufﬁciently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct

temperature?

Try setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located too near a heat source?

• Is the back of the refrigerator too close to the wall and therefore keeping

air from circulating?

• Check if cooling off function is on. If the Freezer/Fridge temperature

indicator is moving, refer to page 26 to cancel the cooling off function.

The food in the

fridge is frozen.

• Is the temperature control on the display panel set to the correct

temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room very low?

• Did you store the food with a high water content in the coldest part of the

fridge?

You hear unusual

noise or sounds.

• Check that the refrigerator is level and stable.

• If the refrigerator’s water supply line is not connected and water is not

being supplied to the refrigerator, the refrigerator will make unusual noises

if the ice maker is on or if you push the water dispenser lever.

To stop the noises, press the Ice Type button until the Ice icon lights up (at

least 3seconds) indicating that the ice maker is off.

• A “ticking” sound is heard from inside the refrigerator.

This is normal and occurs because various accessories are contracting or

expanding in relation to the temperature of the refrigerator interior.

The front corners

of the appliance

are hot and

condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the front

corners of the refrigerator to prevent condensation.

• Is the refrigerator door ajar?

Condensation can occur when you leave the door open for a long time.

Ice is not

dispensing.

• Did you wait for 12 hours after installation of the water supply line before

making ice?

• Is the water line connected and the shut-off valve open?

• Did you manually stop the ice making function?

Make sure Ice Type is set to Cubed or Crushed.

• Is there any ice blocked within the ice maker bucket?

• Is the freezer temperature too warm?

Try setting the freezer temperature lower.

You can hear water

bubbling in the

refrigerator.

• This is normal.

The bubbling comes from the refrigerant coolant liquid circulating through

the refrigerator.

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Samsung RS25H5223SL User Manual Page 37

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