Samsung ITP-5107S User's Guide

ITP-5107SIP KeysetUser GuideITP-5107S KUG 01 05/06www.samsung.com/bcsSystem Feature CodesLine Groups9 Local/LCR 800 ____________________

3Some simple rules to remember:• Any steady LED indicates the line or feature is in use.• A fast flashing green LED indicates a new call ringing in.•

CONFERENCE BUTTONThe CONFERENCE button allows the user to set up a call with up to 5 parties (sta-tion or trunk).TRANSFER BUTTONTransfer is used to se

SYSTEM TONESThe system provides several tones to assist you. Some of these tones are alreadyfamiliar to you.5Intercom Dial Tone—A steady tone that ind

6ITP-5107SLCD PanelSoft ButtonScroll ButtonStatus IndicatorKeysetSupportMicrophoneConference ButtonSpeaker ButtonHold ButtonTransfer ButtonDial Button

7ASSEMBLING YOUR KEYSET• Place the keyset face down on a flat surface.• Insert notched ends of the support bracket into the channels located in theupp

>1.SYSTEM EASY WIZARD 2.SYSTEM INFORMATION 3.NETWORK SETUP 4.LOAD & UPGRADE SETUP 5.SYSTEM SERVER SETUP 6.FACTORY RESET 8ITP-5107S SETUPINI

NAVIGATING THE MENUSOnce the IP setup menu is displayed, you can move to each menu by using thebuttons as described below:• The [0]~[9] dial buttons

MENU STRUCTUREThe IP SETUP MENU is configured as follows:1. SYSTEM EASY WIZARDThis option will guide you through setting up all required parameters fo

SETTING THE NETWORK PARAMETERSUtilize the following programming steps to program the ITP-5107S keyset tooperate within the users network.YOU CAN SELEC

• Select the [3. NETMASK SET UP] menuand press SPEAKER, the LCD will displaythe following message and the user canenter a new Netmask IP address.Use t

05/2006ITP-5107S User GuideFor OfficeServ™ 100, OfficeServ™ 500,OfficeServ™ 7000 Series 5107S_keyset.qxp 5/9/2006 9:56 AM Page 1

System Server SetupFrom the Main Setup Menu, the fifth item [5. SYSTEM SERVER SET UP] sets ormodifies settings related to registering the phone to the

14OUTSIDE CALLSMAKING AN OUTSIDE CALL• Lift the handset and press an idle outside line button,line group button or diala line access code to receive d

15RECALL DIAL TONEPress the NEW button to disconnect your existing call, wait for dial tone and thenmake a new call on the same line.NOTE: If this but

16INTERCOM CALLSCALLING OTHER STATIONS• Dial the extension number or group number.• Wait for the party to answer. If you hear a brief tone burst inste

BUSY STATION CALLBACKWhen you call another station and receive a busy signal:• Press the CBK button, if programmed, or dial 44.• When the busy station

CALLING YOUR SYSTEM OPERATOR• Dial 0 to call your system operator or group of operators.• If you want to call a specific operator, dial that person’s

19CALL PROCESSINGSYSTEM HOLD• When you are connected to any call, press HOLD. The call will flash green atyour keyset.If this call appears on a line b

• If you do not answer this recall within a pre-programmed period of time, it willgo to the system operator.CONSULTATION HOLDWhen you are talking on a

first station to hang up, simply press another DSS button. ORPress the CALL button or C.O. line button to return to the outside party andbegin the tra

Finish the first call and hang up; the waiting call will ring.• Lift the handset.NOTE: Intercom calls will not go on Automatic Hold.CONFERENCE CALLSYo

Samsung Telecommunications America reserves the right without prior notice to revise information inthis guide for any reason. Samsung Telecommunicatio

23FORWARDING CALLS You may forward your calls to another station, group of stations or an externaltelephone number. Program a destination for the type

FORWARD BUSY/NO ANSWERIf you have both a Forward on Busy destination and a Forward No Answer desti-nation programmed, you may set both of these at the

• Dial 0 to cancel current condition ORDial 1-5 to select the forward type ORPress UP or DOWN to select the forward type.Press the right soft key to m

PRIVACY RELEASEThis feature will allow another station to join in our conversation by releasing pri-vacy on the C.O. from your phone.To Release Privac

27DIALING FEATURESSPEED DIALING You can dial a preprogrammed telephone number stored in the system-widespeed dial list of numbers 500~999 or from your

For the purposes of pro-gramming speed dial num-bers, the programmable but-tons are known as A, B, C,D, Eand F.• The A button is not used.• The B but

MANUAL RETRY WITH REDIALWhile you are on an outside call listening to a busy signal and you want to redialthe same number dialed.• Press the REDIAL bu

• When the called party answers, lift the handset or press the flashing SPEAK-ER to begin speaking.NOTES:1. If you make another call, auto-redial is c

31PAGING AND MESSAGINGMAKING AN INTERNAL PAGETo make an announcement through the keyset speakers in the idle condition:• Lift the handset.• Press the

32MEET ME PAGE• Lift the handset.• Press the Meet Me Page (MMPG) button or dial 54.• Dial the desired zone number.• After the attention tone, instruct

TABLE OF CONTENTSABOUT THIS BOOK ...1THINGS YOU SHOULD KNOW ...

To retrieve an automatically parked call:• Dial 10 plus the number that was announced. If you have a PAGPK button,press it and dial the number that wa

NOTES:1. Display keyset users can view message indications and return them in anyorder. See Viewing Message Indications under Display Features.2. If t

35CONVENIENCE FEATURESDO NOT DISTURBUse this feature when you want to block calls to your keyset.• While on-hook, press the DND button or dial 401. Th

ESTABLISHED CALL PICKUPTo pick up an established call in progress at a single line extension connected to acomputer modem on your PC.• Press the EP bu

ANSWERING THE DOOR PHONEWhen you are programmed to receive calls from a door phone:• You will receive three short rings repeated.• Lift the handset. Y

GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may wantother people to hear the distant party’s voice over the speak

MANUAL SIGNALLINGUse this feature when you want to send a brief 500ms ring burst to another sta-tion, regardless of the status of your phone (on-hook,

OHVA BLOCKYour keyset can be programmed with an OHVA Block (BLOCK) button. Pressingthis button will prevent anyone from making an OHVA to you until yo

41CUSTOMIZING YOUR KEYSETAME PASSWORDThis feature allows people using the AME feature to enable password protection.This will prevent unauthorized peo

SET ANSWER MODE (INTERCOM)You can receive internal calls in one of three modes (see Answering Intercom Callsunder Intercom Calls for descriptions):• W

DIALING FEATURESSpeed Dialing ...27Prog

43HOT KEYPADOn your phone system your keyset’s keypad can be made “live”or “hot”so that it isnot necessary to lift the handset or press the SPEAKER bu

connected to the CO call. In order for this option to work the station must also beprogrammed for auto answer (see SET ANSWER MODE).• While on hook, p

45DISPLAY FEATURESINTERACTIVE DISPLAY KEYSThe three keys below the display are substitutes for dedicated feature keys and ac-cess codes. Pressing one

CALL LOG The system can log both incoming and outgoing calls placed from or to your tele-phone.You must have a LOG button programmed on your keyset an

CALL PROGRESS DISPLAYS During everyday call handling, your keyset display will provide information that ishelpful and in some cases invaluable. Displa

VIEWING MESSAGE INDICATIONSYou can view all of your message indications before you return them:• With the handset on-hook, press the MESSAGE button wi

DIAL 7 P Q R S 7 DIAL 8 T U V Q 8DIAL 9 W X Y Z 9DIAL  := [ ] NOTES:1. When the character you want appears on the same dial pad key as

MANAGING KEY ASSIGNMENTSYou can view your key assignments and add extenders to some of your program-mable keys for easy one touch operation of frequen

TEXT MESSAGINGThis feature allows two digital keyset users to respond to each other with prepro-grammed text messages. After receiving an Off Hook Voi

52Press TRANSFERTransfer:RETURNDial 205205:busyOHVA CAMP ONOHVA to 205 OHVA from 201TMSG REJECTWait for reply GIVE THE CALLTMSG:01 SEN

CUSTOMIZING YOUR KEYSETAME Password ...41

53CALLER IDWHAT IS CALLER ID?Caller ID is the name given to the telephone company-provided feature that de-livers the telephone number and sometimes t

NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are resourcesin the OfficeServ 100, OfficeServ 500, and OfficeServ 7000Series systems requir

VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset, youcan press the NEXT button to display t

INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you,you may view the Caller ID information

57NOTES:1. Each keyset defaults with ten review bins. Please see your system administra-tor to determine the number of bins assigned to your keyset.2.

58SVMi E-SeriesThis section describes how to setup and use the various features available to aSubscriber. A Subscriber is a person that has been autho

59ACCESSING YOUR MAILBOX [Also known as Subscriber Services Menu]Inside Callers [Subscriber logging in from their Desk]• Dial the SVMi E-Series acces

60SVMi-8 Subscriber Services MenuSVMi E-Series Subscriber Services MenuNOTE: All options shown MAY NOT be authorized. If an option is not availableple

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GETTING STARTEDUsing your new SVMi E-Series Subscriber Services is as simple as following a fewsimple spoken instructions. First time users should rea

SVMi E-Series...58Accessing your Mailbox ...

630 PLAY MENU OPTIONS EXIT TO AUTO ATTENDANT# PERSONAL SERVICES1 or 3LISTENING TO OLD OR NEW MESSAGES1 Play / replay the message you just heard.11

99 Change playback speed of the recording.There are two levels of speed during playback.Dialing this code will togglebetween the two speeds.0 Play opt

65b) Record your message at the tone. After recording the message, you will hearthe Send Menu with the following functions:1 Review2 Continue Recordin

66Note: ALL Access Manager options MUST be individually allowed by the SystemAdministrator for each Subscriber.They are:1 Follow MeAllows the subscrib

67play your primary, No Answer greeting during the day (when you are avail-able) and will NOT ring your extension but simply play your Night greetingd

Example:“Hi this is John Smith. I'm sorry I am not available to answer your call.If someone else can help you, please enter the extension number

696 Edit Personal GreetingsYou may also edit/record each one of the greetings (1-9) at any time.Select a greeting number to edit and follow the instru

Setting Up Message Alert: From the Subscriber Services Menu press [6] for Mailbox Administration. Press [1] for Message Alert. There are 4 options

71This useful feature will allow you to cancel any messages that have NOT yetbeen picked up by the recipient.5 Auto Play New Messages If this option i

72# PERSONAL SERVICESThe Personal Administration Menu is used to set your password and record yourname. Many of these features must be allowed by the

ABOUT THIS BOOKSamsung’s new OfficeServ Technology keyset model, ITP-5107S, is part of theOfficeServ 100, OfficeServ 500, and OfficeServ 7000 Series.T

PERSONAL ADMINISTRATION SETTINGS This menu allows you to make changes to basic setup settings, that are rarelychanged. Use these when you initially se

Note: Remember if you know what digits to press, you can enter them at anytime you do not have to wait to be prompted. This feature can be toggledon/o

AME PasswordIf your keyset has AME PASSWORD (MMC 110) set to YES, you must enter yourstation password to listen to messages being left. This will prev

SHORTCUTSCallingCalling a station that is busy or does not answer you can press [#] to immediatelysend the call to the called parties mailbox.Call Div

PERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER00 _________________________ _________________________01 _________________________ ______________

78PERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER25 _________________________ _________________________26 _________________________ ____________

ITP-5107SIP KeysetUser GuideITP-5107S KUG 01 05/06www.samsung.com/bcsSystem Feature CodesLine Groups9 Local/LCR 800 ____________________

2THINGS YOU SHOULD KNOWUSER ORIENTATIONThe ITP model telephones are called IP keysets.The IP keyset incorporates buttonsor “keys”that are used to acce