Samsung QA65Q6FNAK User Manual download pdf (Page 122)

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The problem Try this!

The picture is distorted.

The compression of video content may cause picture distortions, especially in fast moving

pictures from sports programmes and action movies.

If the signal reception is weak or poor, screen distortion may be visible but it is not a

malfunction.

Mobile phones used close to the TV (within 1 m) may cause noise on analogue.

The colour is wrong or

missing.

If you’re using a Component connection, make sure that the Component cables are

connected to the correct jacks. Incorrect or loose connections may cause colour problems or

a blank screen.

The colour is poor or the

picture is not bright enough.

Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Colour settings.

● Settings Picture Picture Mode

● Settings Picture Expert Settings Brightness

● Settings Picture Expert Settings Sharpness

● Settings Picture Expert Settings Colour

See if Energy Saving Mode has been enabled.

● Settings General Eco Solution Energy Saving Mode

Try resetting the picture.

● Settings Picture Expert Settings Reset Picture

There is a dotted line on the

edge of the screen.

Change Picture Size to 16:9 Standard.

● Settings Picture Picture Size Settings Picture Size 16:9 Standard

The picture is black and

white.

If you are using AV or analogue equipment, disconnect the adapter from the Component

(Blue) input port on the TV and connect it to the AV (Yellow) input port.

" The Component or AV input port may not be provided depending on the model or

geographical area.

Check whether Greyscale is set to On.

● Settings General Accessibility Greyscale

" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre

for assistance.

" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

" If the problem persists, check the signal strength or refer to the external device’s user manual.

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Samsung QA65Q6FNAK User Manual Page 122