Samsung UE49KS8000T User Manual download pdf (Page 22)

English - 22

The remote control does not work.

•

Check if the power indicator on the TV blinks when you press the remote's On button. If it does

not, replace the remote control's batteries.

•

Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•

Try pointing the remote directly at the TV from 1.5~1.8 m away.

•

If your TV came with a Remote Control (Bluetooth Remote), make sure to pair the remote to the

TV. (Please refer to the e-Manual.)

The cable or satellite box remote control doesn’t turn the TV on or off

or adjust the volume.

•

Programme the cable or satellite box remote control to operate the TV. Refer to the cable or

satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings >

System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

•

Make sure the TV has a network connection ( > Settings > Network > Network Status).

•

Make sure the Wifi password is entered correctly.

•

Check the distance between the TV and the Modem/Router. The distance should not exceed 50

ft (15.2 m).

•

Reduce interference by not using or turning off wireless devices. Also, verify that there are no

obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/

fireplaces, etc.)

Single story Multi story

Wireless router

Wireless repeater

•

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of

your new Modem/Router and the TV.

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Samsung UE49KS8000T User Manual Page 22