54 _ troubleshooting
PROBLEM SOLUTION
The fi le transfer rate is
too slow.
• If you have formatted the recorder on Windows
2000, the fi le transfer may be delayed. Format
the recorder on Windows XP or Vista and try
again.
• If you are running multiple programs including
<EmoDio> on your PC, the fi le transfer rate will
be slow. Exit unnecessary programs and try
transferring again.
Recorder isn’t playing.
• Check if the available fi le has been saved in
the memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.
File upload doesn’t
work.
• Check if the USB cable is securely connected.
Reconnect if necessary.
• Check if the memory is full.
Files or data are
missing.
• Check if the USB cable has been disconnected
during fi le transmission or the batteries has
been removed during the recording. If this is
the case, it may cause serious damage not
only to fi les/data but also to the product. You
have to be extra cautious as Samsung is not
responsible for data loss.
Abnormal play time
display during play.
• Check if the fi le is in Variable Bit Rate (VBR)
format.
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