Samsung UM55H-E User Manual

User ManualThe colour and the appearance may differ depending on the product, and the specications are subject to change without prior notice to impr

10OperationWarningThere is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may

11!Do not use or keep combustible spray or an inflammable substance near the product. • An explosion or fire may result.Ensure the vents are not block

12!Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved.Do not touch the screen when the product has

13Precautions when handling the panelDo not stand the product as shown in the image. The panel is fragile and can get damaged.!Lay the product down to

14 – Contact the vendor where you purchased the product if any components are missing. – The pictures may look different from the actual components.Ch

15PartsExternal sensor KITPOWERON ―The External sensor KIT has a remote-control sensor, a brightness sensor and function keys. If mounting the display

16Reverse Side ―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.IR

17 – Remote control button functions may differ for different products.Remote Control ―Using other display devices in the same space as the remote con

18TOOLS INFOSETUNSETLOCKPCADVIBHDMICDPDEXITRETURNIR controlDisplay information about the current input source.Move to the upper, lower, left or right

19Connection Using an IR Stereo Cable (sold separately)Make sure to connect the External ambient sensor while the product is powered off. Then, power

Table of contentsBefore Using the ProductCopyright 5Safety Precautions 6Symbols 6Cleaning 6Storage 7Electricity and Safety 7Installation 8Operation

20Before Installing the Product (Installation Guide)To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with t

21ABCEFigure 1.3 Side viewD DFigure 1.2 Side viewInstallation on an Indented Wall ―Contact Samsung Customer Service Centre for further details.Plane v

22Installing the Wall Mount1Preparing before installing Wall-MountTo install a wall-mount from another manufacturer, use the Holder-Ring(1).Installing

23Remote Control (RS232C)Cable ConnectionRS232C CableInterfaceRS232C (9 pins)PinTxD (No.2), RxD (No.3), GND (No.5)Bit rate9600 bpsData bits8 bitParity

24 • RS232C cableConnector: 9-Pin D-Sub to Stereo Cable5169-P2-123-P1--P1- -P1- -P2- -P2-Male type RxTxGnd325------------------------------123TxRxGndS

25 • Connector : RJ45Direct LAN cable (PC to HUB)RJ45 RJ45 MDCHUBP1P1P2P2SignalP1 P2 SignalTX+1 <--------> 1 TX+TX-2 <--------> 2 TX-RX+3

26Connection ―Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1RS232CIN OUTRS232CIN OUTRS232

27Control CodesViewing control state (Get control command)Header Command ID Data length Checksum0xAA Command type0Controlling (Set control command)Hea

28Power control • FunctionA product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status)Header Command ID Data leng

29Input source control • FunctionThe input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status)Header

Table of contentsID Settings 56ID Settings 56Device ID Auto Set 56PC Connection Cable 56More settings 57Screen AdjustmentPicture Mode 58Backlight / Br

30Screen mode control • FunctionThe screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function i

31Auto adjustment control (PC and BNC only) • FunctionAutomatically adjust the PC system screen using a PC. • Viewing auto adjustment state (Get Auto

32Safety Lock • FunctionPC can be used to turn the Safety Lock function on or off on a product.This control is available regardless of whether or not

33Video Wall User Control • FunctionTurn the Video Wall function on or off on the product from your computer. • Get Video Wall StatusHeader Command ID

3410x10 Video Wall Model1 2 3 4 5 6 7 8 9 10 11 12 13 1415Off0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x000x0010x11 0x12 0x13

35Wall_SNo: Product Number code assigned to the product10x10 Video Wall Model : ( 1 ~ 100)Set Number Data1 0x012 0x02... ...99 0x63100 0x64 • AckHeade

36Connecting and Using a Source DeviceBefore ConnectingPre-connection Checkpoints ―Before connecting a source device, read the user manual provided wi

37Connection using a DVI cable (Digital type)DVI IN (MAGICINFO)AUDIO INConnection Using an HDMI-DVI CableHDMI IN 1, HDMI IN 2AUDIO IN

38Connection Using an HDMI CableHDMI IN 1, HDMI IN 2Connection Using an DP CableDP IN • Precautions for using DP ―To increase the standby power capaci

39Connecting to a Video Device • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before con

Table of contentsGeneral 71Security 71HDMI Hot Plug 71Reset System 71Sound AdjustmentHDMI Sound 72Sound on Video Call 72Reset Sound 72SupportSoftware

40Connection Using an HDMI CableUsing an HDMI cable or HDMI to DVI Cable (up to 1080p) • For better picture and audio quality, connect to a digital de

41Connecting the LAN Cable ―Connecting parts may differ in different products.RJ45 • Use Cat7(*STP Type) cable for the connection.*Shielded Twist Pair

42Connecting the Network box (Sold separately) ―For details on how to connect to a network box, refer to the user's manual provided with the netw

43MagicInfo Setup Wizard - v.1.12Select TCP/IP - step 2Obtain an IP address automaticallyUse the following IP address:IP address:Subnet mask:Default g

44Changing the Input sourceSourceSOURCE → Source SourceHDMI1DVIPC – The displayed image may differ depending on the model.Source allows you to select

45Using MDCAfter you press the On button following the Off button, the product checks its status for about a minute. To run a command, try it after a

46Connecting to MDCUsing MDC via RS-232C (serial data communications standards)An RS-232C serial cable must be connected to the serial ports on the PC

47Using MDC via EthernetEnter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other u

48Connection using a cross LAN cable ―Multiple products can be connected using the RS232C IN / OUT port on the product.Monitor 1Monitor 2Computer

49Home featureCustomize the layout of multiple displays that are connected to form a video wall.In addition, display part of a whole picture or repeat

5Before Using the ProductCopyrightThe contents of this manual are subject to change without notice to improve quality.© 2016 Samsung ElectronicsSamsun

50Screen PositionTo rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.Selecting Screen Posit

51Picture ModeHOME → Picture Mode → ENTER EPicture Mode – The displayed image may differ depending on the model.Select a picture mode (Picture Mode)

52 ―You must set the clock before you can use Clock Set.On TimerSet On Timer so that your product turns on automatically at a time and on a day of you

53Holiday ManagementTimer will be disabled during a period specified as a holiday. • Add Holiday: Specify the period you want to add as a holiday.Sele

54Network SettingsHOME → Network Settings→ ENTER ENetwork Settings – The displayed image may differ depending on the model.View the network settings

55MagicInfo Player IHOME → MagicInfo Player I → ENTER EMagicInfo Player I – The displayed image may differ depending on the model.Change source to M

56ID SettingsHOME → ID Settings → ENTER EID Settings – The displayed image may differ depending on the model.Assign an ID to a set.Press u/d to sele

57More settingsHOME → More settings → ENTER EMore settings – The displayed image may differ depending on the model.The picture settings menu appears

58Screen AdjustmentConfigure the Picture settings (Backlight, Color Tone, etc.).The layout of the Picture menu options may vary depending on the produ

59Backlight / Brightness / Contrast / Sharpness / Color / Tint (G/R)MENU m → Picture → ENTER EYour product has several options for adjusting picture q

6Safety PrecautionsCautionRISK OF ELECTRIC SHOCK DO NOT OPENCaution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)THERE ARE NO

60Picture OptionsMENU m → Picture → Picture Options → ENTER EPicture Mode Picture Mode settingsAdjustable optionsShop & Mall, Office & School,

61Picture SizeMENU m → Picture → Picture Size → ENTER Echoose size and aspect ratio picture displayed on screen.Picture SizeDifferent screen adjustmen

62Auto AdjustmentMENU m → Picture → Auto Adjustment → ENTER E ―Available in PC mode only.Adjust frequency values/positions and fine tune the settings

63OnScreen Display?PictureOnScreen DisplaySystemSoundSupportDisplay OrientationScreen ProtectionMessage DisplayMenu LanguageReset OnScreen DisplayEngl

64Screen ProtectionMENU m → OnScreen Display → Screen Protection → ENTER ETo reduce the possibility of screen burn, this unit is equipped with Pixel S

65Message DisplayMENU m → OnScreen Display → Message Display → ENTERESource InfoSelect whether to display the source OSD when the input source changes

66System?PictureOnScreen DisplaySystemSoundSupportSetupTimeMagicInfo I SourceAuto Source SwitchingPower ControlEco SolutionTemperature ControlSystem –

67TimeMENU m → System → Time → ENTER EYou can configure Clock Set or Sleep Timer. You can also set the product to automatically turn on or off at a sp

68Auto Source SwitchingMENU m → System → Auto Source Switching → ENTER ETurning on the display with Auto Source Switching On, and the previous video s

69Standby ControlYou can set the screen standby mode to be applied when an input signal is received. • AutoPower-saving mode will activate if no input

7StorageDue to the characteristics of high-glossy products, using a UV humidifier nearby may create white-coloured stains on the product. ―Contact Cu

70Screen Lamp ScheduleThe panel brightness is adjusted according to the Screen Lamp Schedule. A value closer to 100 makes the panel brighter. ―This op

71GeneralMENU m → System → General → ENTER ESecurityEnter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the

72Sound AdjustmentConfigure the sound (Sound) settings for the product.?PictureOnScreen DisplaySystemSoundSupportHDMI SoundSound on Video CallReset So

73Support?PictureOnScreen DisplaySystemSoundSupportSoftware UpdateContact SamsungGo to HomeReset AllSupport – The displayed image may differ depending

74Go to HomeAccessible using the HOME button on the remote control.MENU m → Support → Go to Home → ENTER ERefer to the "Home feature" chap

75Troubleshooting GuideRequirements Before Contacting Samsung Customer Service CentreBefore calling Samsung Customer Service Centre, test your product

76Check the followings.Installation issue (PC mode)The screen keeps switching on and off.Check the cable connection between the product and PC, and en

77Screen issueThe screen is not clear. The screen is blurry.Adjust Coarse and Fine.Remove any accessories (video extension cable, etc) and try again.S

78Screen issueThe screen display does not look normal.Encoded video content may cause the display to appear corrupted in scenes featuring fast moving

79Screen issueThe screen cannot be displayed in full screen.A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

8CautionDo not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock.!Only use the power co

80Sound issueThere is static coming from the speakers.Check the cable connection. Make sure a video cable is not connected to an audio input port.Chec

81Other issueThe product smells like plastic.The plastic smell is normal and disappears over time.The monitor appears tilted.Remove and then attach th

82Other issueHDMI-CEC does not work.This product does not support the HDMI-CEC feature.To use several external devices compatible with the HDMI-CEC fe

83Q & AQuestion AnswerHow can I change the frequency?Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and T

84Question AnswerHow do I set powersaving mode? • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver

85Specications- Size- Display areaHVGeneralModel NamePanel Size138.7 cmDisplay area1209.6 mm (H) x 680.4 mm (V)Power SupplyAC 100 to 240 VAC (+/- 10%

86Preset Timing Modes ―This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of

87Resolution Horizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock(MHz)Sync Polarity (H/V)IBM, 720 x 400 31.469 70.087 28.322 -/+VESA/IBM, 6

88Resolution Horizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock(MHz)Sync Polarity (H/V)VESA, 1366 x 768 47.712 59.790 85.500 +/-VESA, 144

89AppendixChapter 13Responsibility for the Pay Service (Cost to Customers) ―When the service is requested, in spite of in warranty, we may charge you

9Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) • The product may fall and become damaged and/o

90Optimum Picture Quality and Afterimage Burn-in PreventionOptimum Picture Quality • Due to the nature of the manufacturing of this product, approxima

91Preventing afterimage burn-in ―The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to

92LicenceThe terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC

93Terminology480i / 480p / 720p / 1080i / 1080p____ Each of the scanning rates above refers to the number of effective scanning lines that decides the