26
Home Phone from UPC
makes catching up with
family and friends easy and
aordable.
The telephone cable from
the base of the phone should
be connected into the Tel 1
socket on the back of your
Horizon TV HD+ box.
Free features include:
• Voicemail, so you need
never miss a call again.
• Call waiting, enabling you
to take two incoming calls
at once by switching easily
between them.
• If you’re not home, you
can forward your calls
to another phone, even
your mobile, with call
forwarding.
• Caller display, so you’ll
always know who’s calling.
Activate voicemail
If you want to direct calls
received to voicemail whilst
you’re on another call, press
*75 followed by the call
button.
You will hear a continuous
tone followed by 2 beeps. You
can then hang up.
If you want to direct
unanswered calls to
voicemails, press *77
followed by the call button.
You will hear a change in the
tone. You can then hang up.
Listen to voicemails
Dial 171 from and follow the
instructions to listen to your
messages or personalise your
voicemail.
From a non-UPC line you
can gain access by calling
01 2449805 and entering
your UPC phone number,
including the area code and
password when prompted.
Your mailbox can store a
maximum of 20 messages.
For more information on how
to use your phone see
http://support.upc.ie/app/
home/p/3
Call forwarding
Call forwarding allows you
to divert incoming calls to
another number, including
your mobile phone.
To set up call forwarding, lift
the receiver and then:
Press *70 followed by the call
button.
Wait 5-6 seconds then enter
the number to which you
want to forward your calls
(include the area code if it
diers from your own).
Wait 5-6 seconds and the
call will hang-up.
Call forwarding to that
number is now set up.
To switch o call forwarding,
lift the receiver and dial #70
followed by the call button.
*
Discover Home Phone
Save on your mobile bills by using
your free UPC Home Phone call
pack minutes on your mobile.
Home Phone
customers can now
enjoy the value of
their UPC call pack on
their mobile by downloading the
free app. To avail of your UPC call
pack minutes on your smartphone
or tablet, simply download the new
Horizon Phone App, connect to
Wi-Fi and select the person you
want to call. Chat away knowing
that you’re enjoying the great value
of your free minutes and saving on
your mobile bill.
The Horizon Phone App can also
save you money on costly roaming
bills when you’re on holiday.
Download the Horizon Phone App
from Apple’s App Store or Google’s
Play Store. Use your My UPC
account to log in and use the App. If
you have not yet registered for My
UPC, see page 12 to nd out more.
*You need to connect to a Wi-Fi network
to make and receive calls. When using this
service at a Wi-Fi hotspot you may be charged
for accessing that Wi-Fi hotspot and any such
charges are governed in accordance with the
terms and conditions you have agreed with
the Wi-Fi hotspot provider.
*
Forwarded calls are charged at standard rates i.e. if you forward your calls to a mobile, the caller pays the standard cost of calling your landline number. You will pay for
the call from your landline to your mobile.
(24 pages)
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