Samsung GT-P6210 User Manual Page 118

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Troubleshooting
118
Error messages appear when opening music files
Some music files may not play on your Samsung mobile
device for a variety of reasons. If you receive error messages
when opening music files on your device, try the following:
Free some memory by transferring files to a PC or deleting
files from your device.
Ensure that the music file is not Digital Rights Management
(DRM)-protected. If the file is DRM-protected, ensure that
you have the appropriate license or key to play the file.
Ensure that your device supports the file type.
Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on
your device.
Ensure that the Bluetooth wireless feature is activated on
the device you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.
A connection is not established when you connect
the device to a PC
Ensure that the USB cable you are using is compatible with
your device.
Ensure that you have the proper drivers installed and
updated on your PC.
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