Samsung SM-G960F/DS User Manual

www.samsung.comUser ManualEnglish. 03/2018. Rev.1.1SM-G960FSM-G960F/DSSM-G965FSM-G965F/DS

Basics10Device layout and functionsPackage contentsRefer to the quick start guide for package contents.•The items supplied with the device and any av

Apps and features100CameraIntroductionTake photos and record videos using various modes and settings.Camera etiquette•Do not take photos or record vi

Apps and features101Basic shootingTaking photos or recording videos1 Tap the image on the preview screen where the camera should focus.2 Tap to take

Apps and features102•The preview screen may vary depending on the shooting mode and which camera is being used.•The camera automatically shuts off w

Apps and features103Setting the camera button actionYou can take a series of photos or create an animated GIF by tapping and holding the camera button

Apps and features104Using the focus and exposure featuresLocking the focus (AF) and exposure (AE)You can lock the focus or exposure on a selected area

Apps and features105SUPER SLOW-MOYou can capture all of the moments that you do not want to miss at ultra high speed and play them back in slow motion

Apps and features106Recording in multi-takeWhile recording a video, all of the moments that the subject is moving will be captured in super slow motio

Apps and features1073 Tap to start recording a video.When motion is detected in the motion detection area, the device will capture the moment in sup

Apps and features108Changing the motion detection areaTo move the motion detection area, tap and hold the area inside the frame and drag it to a new l

Apps and features109• : Crop out a desired section. Drag the start bracket and the end bracket to the desired points to select the section to keep.St

Basics11Device layout► Galaxy S9 models:Front cameraIris recognition cameraSpeakerEdge screenPower keyTouchscreenEdge screenLED indicatorVolume keyBix

Apps and features110LIVE FOCUS (Galaxy S9+ models only)The dual camera allows you to take shallow focus photos where the background is blurred and the

Apps and features1113 Tap to take a photo.Background blur adjustment barShooting modeDual captureBeauty effect

Apps and features112Editing the background of the Live Focus photosYou can also edit the background blur level of a photo taken with the Live focus fe

Apps and features1131 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR.2 To adjust the background blur level, drag the

Apps and features114Taking the hidden background with the Dual capture featureWith one shot, you can capture both a close-up photo and a wide angle ph

Apps and features115AR EMOJIMy EmojiYou can express yourself in fun and creative ways with a My Emoji that looks just like you. You can capture photos

Apps and features116Capturing photos and videos with My EmojiYou can capture photos and videos with My Emoji that mimics your expressions.1 On the sho

Apps and features117Deleting My Emoji stickers1 On the Samsung keyboard, tap → .2 Select the My Emoji stickers you want to delete and tap DELETE.Li

Apps and features118Using shooting modesTo change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right

Apps and features119• : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, tap

Basics12SIM card / Memory card trayNFC antenna / Wireless charging coilMST antennaFingerprint recognition sensorRear cameraMicrophoneMain antennaSpeak

Apps and features120Taking a motion panoramaYou can take and view a panorama with motion.When taking motion panoramas, sound will not be recorded.1 On

Apps and features121Food modeTake photos of food with more vibrant colours.1 On the shooting modes list, tap FOOD.2 Tap the screen and drag the circul

Apps and features122Slow motion modeRecord a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.

Apps and features123Selective focus mode (Galaxy S9 models only)Use the out-of-focus effect to make specific objects stand out in a photo.1 On the sho

Apps and features124Selfie modeTake self-portraits with the front camera. You can preview various beauty effects on the screen.1 On the preview screen

Apps and features125Selfie focus modeTake selfies that focus on your face by blurring the background.1 On the preview screen, swipe upwards or downwar

Apps and features126Wide selfie modeTake a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.1 On the

Apps and features127Taking a wide self-portrait with motionYou can take and view a wide self-portrait with motion.•When taking a wide self-portrait w

Apps and features128Customising camera settingsOptions for current shooting modeOn the preview screen, use the following options.The available options

Apps and features129Camera settingsOn the preview screen, tap . Some options may not be available depending on the shooting mode.REAR CAMERA•Picture

Basics13► Galaxy S9+ models:Front cameraIris recognition cameraSpeakerEdge screenPower keyTouchscreenEdge screenLED indicatorVolume keyBixby keyProxim

Apps and features130•Tracking AF: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview scr

Apps and features131•Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front c

Apps and features132•Storage location: Select the memory location for storage. This feature will appear when you insert a memory card.•Voice control

Apps and features133Viewing images1 Launch the Gallery app and tap PICTURES.2 Select an image.Access additional options.Apply a filter or effect.Add a

Apps and features134Viewing photos taken with the Dual capture feature (Galaxy S9+ models only)View the close-up photo and the wide angle photo taken

Apps and features135Using the Video enhancer featureEnhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Sett

Apps and features136Viewing albumsYou can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you hav

Apps and features1373 Tick images or videos to include in the story and tap DONE.4 Enter a title for the story and tap CREATE.To add images or videos

Apps and features138Always On DisplayYou can always view information, such as the clock or calendar, or control music playback on the screen when it i

Apps and features139Controlling music playback on the Always On DisplayYou can control music playback on the Always On Display, without turning on the

Basics14SIM card / Memory card trayNFC antenna / Wireless charging coilMST antennaFingerprint recognition sensorRear camera (Dual)MicrophoneMain anten

Apps and features140Edge screenIntroductionYou can quickly access your favourite apps, features, and contacts from various Edge panels.Using the Edge

Apps and features141Editing the Edge panelsSelect panels to display on the Edge screen or edit them.1 Drag the Edge panel handle towards the centre of

Apps and features142Editing the Apps edge panel•To add an app, tap on the panel and tap an app from the apps list.•To create a folder on the panel

Apps and features143Editing the People edge panel•To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen.•T

Apps and features144Smart selectSelect an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed

Apps and features145Capturing an area from a videoWhile playing a video, select an area and capture it as a GIF animation.1 When there is content you

Apps and features146Edge lightingYou can set the device to light up the edges of the screen and display a pop-up window when you receive notifications

Apps and features147Multi windowIntroductionMulti window lets you run two apps at the same time in the split screen view. You can also run multiple ap

Apps and features148Split screen view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recen

Apps and features149Using additional optionsTap the bar between the app windows to access additional options.Switch the selected window to a pop-up vi

Basics15Hard keysPower keyBixby keyVolume keyKey FunctionPower•Press and hold to turn the device on or off.•Press to turn on or lock the screen.Bixb

Apps and features150Snap windowYou can select an area and pin it to the top of the screen and use other apps in the lower window.1 Tap the Recents but

Apps and features151Pop-up view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards, tap and hold an app windo

Apps and features152Viewing notifications via the pop-up windowWhen you receive a notification with edge lighting, you can quickly view its content an

Apps and features153Samsung PayIntroductionRegister frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and secur

Apps and features154Setting up Samsung PayWhen running this app for the first time or restart it after performing a data reset, follow the on-screen i

Apps and features155Making payments1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay a

Apps and features1563 Scan your fingerprint or irises.Alternatively, enter the payment PIN you set when setting up the Samsung Pay.4 Touch the back of

Apps and features157Samsung MembersSamsung Members offers support services to customers, such as device problem diagnosis, and lets users submit quest

Apps and features158Samsung NotesCreate notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert image

Apps and features159CalendarManage your schedule by entering upcoming events or tasks in your planner.Creating events1 Launch the Calendar app and tap

Basics16BatteryCharging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Sams

Apps and features160Creating tasks1 Launch the Calendar app and tap VIEW → Tasks.2 Tap and enter task details.3 Tap SAVE to save the task.Syncing ev

Apps and features161Using Samsung HealthYou can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness.

Apps and features162To add items to the Samsung Health screen, tap → Manage items, and then select items.•GOALS: Set your daily fitness goals and vi

Apps and features163StepsThe device counts the number of steps you take and measures the distance travelled.On the Samsung Health screen, tap the step

Apps and features164Heart rateMeasure and record your heart rate.The heart rate tracker is intended for fitness and informational purposes only and is

Apps and features1651 On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.2 Place your finger

Apps and features166Additional information•Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagn

Apps and features167Voice RecorderIntroductionUse different recording modes for various situations. The device can convert your voice to text and dist

Apps and features168Changing the recording modeOpen the Samsung folder and launch the Voice Recorder app.Select a mode from the top of the voice recor

Apps and features169My FilesAccess and manage various files stored in the device or in other locations, such as cloud storage services.Open the Samsun

Basics173 Plug the USB power adaptor into an electric socket.4 After fully charging, disconnect the charger from the device. Then, unplug the charger

Apps and features170Deleting alarmsTap and hold an alarm, tick alarms to delete, and then tap DELETE.WORLD CLOCKLaunch the Clock app and tap WORLD CLO

Apps and features171CalculatorPerform simple or complex calculations.Launch the Calculator app.Rotate the device to landscape orientation to display t

Apps and features172Using Game Launcher1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it.

Apps and features173Using Game ToolsYou can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on th

Apps and features174SmartThingsIntroductionConnect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can als

Apps and features175•To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network.•To fully use SmartThings,

Apps and features176Using home appliances, TVs, and IoT productsView the status of your smart appliances, TVs, and IoT products from your smartphone’s

Apps and features177Adding locations1 Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location.2 Enter t

Apps and features178Receiving notificationsYou can receive notifications from connected devices on your smartphone. For example, when the laundry is f

Apps and features179Using additional features•Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others

Basics18Reducing the battery consumptionYour device provides various options that help you conserve battery power.•Optimise the device using the devi

Apps and features180DeX Pad device layoutUSB portCharger port (USB Type-C)Fan ventSurfaceHDMI portFan ventMobile device connector (USB Type-C)

Apps and features181Connecting devices1 Connect the charger to the DeX Pad’s charger port (USB Type-C).Use only Samsung-approved chargers that support

Apps and features1823 Connect your smartphone’s multipurpose jack to the mobile device connector (USB Type-C) on the DeX Pad.Mobile device connector (

Apps and features183Controlling the Samsung DeX screenControlling via your smartphoneYou can use your smartphone as a touchpad.•You can use the touch

Apps and features184Orienting your smartphone’s screenWhen you are using your smartphone as a touchpad, you can use it in either the horizontal or ver

Apps and features1852 Move both the DeX Pad and your smartphone up and down slightly.If the touchpad has been properly oriented, the icon will appea

Apps and features186Controlling with an external keyboard and mouseTo use a keyboard and mouse, connect them to the DeX Pad’s USB ports.•When you con

Apps and features187Using Samsung DeXUse your smartphone’s features in an interface environment similar to a computer. You can multitask by running mu

Apps and features188Using the screen keyboardOpen the screen keyboard on the connected TV or monitor to enter text.On the quick access toolbar, tap .T

Apps and features1892 Tap above Using Samsung DeX and tap SCREEN MIRRORING.Samsung DeX mode will be ended and the same screen as your smartphone wil

Basics19•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the ba

Apps and features190Connecting to an external displayYou can connect your smartphone to an external display, such as a TV or monitor, and view present

Apps and features191Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some apps.

Apps and features192YouTubeWatch or create videos and share them with others.PhotosSearch for, manage, and edit all your photos and videos from variou

193SettingsIntroductionCustomise device settings. You can make your device more personalised by configuring various setting options.Launch the Setting

Settings194•Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.Follow the regulation

Settings195Connecting to a Wi-Fi network1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.2 Select a network f

Settings196Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actions are an example of

Settings197BluetoothUse Bluetooth to exchange data or media files with other Bluetooth-enabled devices.•Samsung is not responsible for the loss, inte

Settings198Sending and receiving dataMany apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bl

Settings1994 Tap next to the connected device and tap the Media audio switch to activate it.5 Select another device from the list and activate its M

2Table of ContentsBasics4 Read me first6 Device overheating situations and solutions10 Device layout and functions16 Battery21 SIM or USIM card (n

Basics20Wireless chargingThe device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).Fast

Settings200NFC and paymentYour device allows you to read near field communication (NFC) tags that contain information about products. You can also use

Settings201Making payments with the NFC featureBefore you can use the NFC feature to make payments, you must register for the mobile payment service.

Settings2024 When Touch to beam. appears on the screen, tap your device’s screen to send the item.If both devices try to send data simultaneously, the

Settings203Using the mobile hotspotUse your device as a mobile hotspot to share your device’s mobile data connection with other devices.1 On the Setti

Settings204More connection settingsCustomise settings to control other features.On the Settings screen, tap Connections → More connection settings.•N

Settings2054 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi networ

Settings206Ending the MirrorLink connectionUnplug the USB cable from your device and the vehicle.Download boosterSet the device to download files larg

Settings207Sounds and vibrationOptionsChange settings for various sounds on the device.On the Settings screen, tap Sounds and vibration.•Sound mode:

Settings208•Keyboard vibration: Set the device to vibrate when a key is touched.•Sound quality and effects: Configure additional sound settings.You

Settings209DisplayOptionsChange the display and the Home screen settings.On the Settings screen, tap Display.•Brightness: Adjust the brightness of th

Basics212 After fully charging, disconnect the device from the wireless charger.Precautions for wireless charging•Do not place the device on the wire

Settings210•Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information.•Screen timeout: Set the

Settings211Changing the screen mode or adjusting the display colourSelect a screen mode suitable for viewing movies or images, or adjust the display c

Settings212Adjusting the screen tone by colour valueIncrease or lower certain colour tones by adjusting the Red, Green, or Blue value individually.1 O

Settings213Wallpapers and themesChange the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.On the S

Settings214•Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint rec

Settings215•Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along w

Settings216Uninstalling a second app1 On the Settings screen, tap Advanced features → Dual Messenger.2 Tap the switch of the app you want to disable a

Settings217Using the quick optimisation featureOn the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW.The quick optimisation feature

Settings218Performance modeChange the device’s performance mode according to your usage, such as playing games or music, to get the best performance.O

Settings219Device securityCheck the device’s security status. This feature scans your device for malware.On the Settings screen, tap Device maintenanc

Basics22► Single SIM models:2 3541

Settings220•Fingerprint Scanner: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.•Always On D

Settings221Smart LockYou can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you ha

Settings222 Precautions for using Intelligent ScanBefore using Intelligent Scan, keep the following precautions in mind.•To protect your eyes, keep t

Settings2233 Read the on-screen instructions and tap CONTINUE.4 Register your face and irises.For more information, refer to Face recognition and Iris

Settings224Face recognitionYou can set the device to unlock the screen by recognising your face.•If you use your face as a screen lock method, your f

Settings2253 Read the on-screen instructions and tap CONTINUE.4 Hold the device with the screen facing towards you and look at the screen.5 Position y

Settings2263 Tap the Face unlock switch to activate it.If you want to reduce the possibility of recognising faces in photos or videos, tap the Faster

Settings227 Precautions for using iris recognitionBefore using iris recognition, keep the following precautions in mind.•To protect your eyes, keep t

Settings228Registering irisesThe device can save the iris data of one person only. You cannot register more than one set of irises.1 On the Settings s

Settings2295 Position your eyes inside the circles on the screen and open your eyes wide.The iris recognition camera will scan your irises.When an iri

Basics23► Dual SIM models:5421 3

Settings230Unlocking the screen with your irisesYou can unlock the screen with your irises instead of using a pattern, PIN, or password.1 On the Setti

Settings231Fingerprint recognitionIn order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in

Settings232For better fingerprint recognitionWhen you scan your fingerprints on the device, be aware of the following conditions that may affect the f

Settings2333 Swipe your finger downwards over the fingerprint recognition sensor.Repeat this action until the fingerprint is registered. When you are

Settings234Using fingerprints with Samsung PayYou can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay fo

Settings235Registering Samsung PassBefore using Samsung Pass, register your biometric data to Samsung Pass.1 On the Settings screen, tap Lock screen a

Settings236Using Samsung Pass to sign in to websitesYou can use Samsung Pass to easily sign in to websites that support ID and password autofill.1 Ope

Settings2373 Select a website or app from the list.4 Tap → Edit and modify your ID, password, and the website’s or app’s name.To delete the website

Settings238Secure FolderSecure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep

Settings2393 Tap SIGN IN and sign in to your Samsung account.4 Select a lock method to use for Secure Folder and follow the on-screen instructions to

Basics241 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherwise, t

Settings240Moving content from Secure FolderMove content from Secure Folder to the corresponding app in the default storage. The following actions are

Settings241Hiding Secure FolderYou can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings, and then t

Settings242Uninstalling Secure FolderYou can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Se

Settings243Samsung CloudBack up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in

Settings244Restoring data1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud.2 Select your previous device under

Settings245Smart SwitchTransfer data between mobile devices via Smart Switch.On the Settings screen, tap Cloud and accounts → Smart Switch.Transferrin

Settings2463 When the app selection pop-up window appears, tap Smart Switch → RECEIVE.4 In the previous device, tap ALLOW.If you do not have the app,

Settings2474 On the previous device, tap WIRELESS → SEND → CONNECT.5 On your device, tap WIRELESS → RECEIVE and select the previous device type.6 Foll

Settings2481 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.2 On the computer, launch Smart Switch.If your previous devic

Settings249AccessibilityConfigure various settings to improve accessibility to the device. Refer to Accessibility for more information.On the Settings

Basics25Correct card installation► Single SIM models:microSD cardNano-SIM card► Dual SIM models:Nano-SIM card 1Nano-SIM card 2Nano-SIM cardmicroSD car

Settings250Adding device languagesYou can add languages to use on your device.1 On the Settings screen, tap General management → Language and input →

Settings251Security updates informationSecurity updates are provided to strengthen the security of your device and protect your personal information.

252AppendixAccessibilityAbout AccessibilityImprove accessibility with features that make the device easier to use for users who have impaired vision,

Appendix253Controlling the screen with finger gesturesYou can use various finger gestures to control the screen while you are using Voice Assistant.On

Appendix254•Swipe upwards or downwards on the Home screen: Open the Apps screen.•Swipe upwards or downwards on the Apps screen: Return to the Home s

Appendix255Adding and managing image labelsYou can assign labels to images on the screen. The device reads aloud the labels when the images are select

Appendix256•Usage hints: Set the device to read usage hints aloud when you select an item by swiping.•Vibration feedback: Set the device to vibrate

Appendix257Entering text using the keyboardTo display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.To act

Appendix258VisionAdding voice recordings to voice labelsYou can use voice labels to distinguish objects of similar shape by attaching labels to them.

Appendix259Using the high contrast keyboardIncrease the size of the Samsung keyboard and change the key colours to increase the contrast between the t

Basics26Removing the SIM or USIM card1 Insert the ejection pin into the hole on the tray to loosen the tray.2 Pull out the tray gently from the tray s

Appendix260You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen. Whil

Appendix261HearingSound detectorsSet the device to vibrate when it detects your doorbell or a baby crying.While this feature is enabled, the voice rec

Appendix262Turning off all soundsSet the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.Launch the Setti

Appendix263Dexterity and interactionUniversal switchYou can control the touchscreen by connecting an external switch, by tapping the screen, or by usi

Appendix264Using the cursorOn the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your fin

Appendix265Click after pointer stopsSet the device to select an item automatically when you place the mouse pointer over the item.Launch the Settings

Appendix266Setting text-to-speech featuresChange the settings for text-to-speech features used when Voice Assistant is activated, such as languages, s

Appendix267Direct accessSet to open accessibility menus quickly.Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to

Appendix268Notification reminderSet the device to alert you to notifications that you have not checked at the interval.Launch the Settings app, tap Ac

Appendix269Managing accessibility settingsSaving accessibility settings in a fileExport the current accessibility settings in a file.Launch the Settin

Basics27Memory card (microSD card)Installing a memory cardYour device’s memory card capacity may vary from other models and some memory cards may not

Appendix270TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de

Appendix271The touchscreen responds slowly or improperly•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen

Appendix272Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone

Appendix273The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•Visit a Samsung Servi

Appendix274Error messages appear when opening multimedia filesIf you receive error messages or multimedia files do not play when you open them on your

Appendix275A connection is not established when you connect the device to a computer•Ensure that the USB cable you are using is compatible with your

Appendix276The Home button does not appearThe navigation bar containing the Home button may disappear while using certain apps or features. To view th

Appendix277Removing the battery•To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www

CopyrightCopyright © 2018 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis

Basics282 35141 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherw

Basics293 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.Tray 2Tray 14 Gently press the memory card into the tray

Table of Contents3242 Cloud and accounts243 Samsung Cloud245 Smart Switch248 Google249 Accessibility249 General management250 Software update251

Basics303 Remove the memory card.4 Insert the tray back into the tray slot.Do not remove external storage, such as a memory card or USB storage, while

Basics31Turning the device on and offPress and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first t

Basics32Emergency modeYou can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emerge

Basics332 Select your preferred device language and select .Select a language.3 Select a Wi-Fi network and connect to it.If you do not connect to a W

Basics346 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer t

Basics35Samsung accountIntroductionYour Samsung account is an integrated account service that allows you to use a variety of Samsung services provided

Basics363 Enter your Samsung account ID and password and tap SIGN IN.If you forget your account information, tap Find ID or Reset password. You can fi

Basics37Transferring data from your previous deviceYou can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can

Basics383 Connect your device and the previous device using the previous device’s USB cable.USB Connector (USB Type-C)Your devicePrevious deviceThe pr

Basics39Understanding the screenControlling the touchscreen•Do not allow the touchscreen to come into contact with other electrical devices. Electros

4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default set

Basics40DraggingTap and hold an item and drag it to the target position.Double-tappingDouble-tap the screen.SwipingSwipe upwards, downwards, to the le

Basics41Navigation bar (soft buttons)When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The

Basics42Turning on the screen using the Home buttonHard press the Home button or the Home button area to turn on the screen.On the Always On Display,

Basics43Home screen and Apps screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to

Basics44Switching between Home and Apps screensOn the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, sw

Basics45Display the screen in landscape modeOn the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode o

Basics46Creating foldersCreate folders and gather similar apps to quickly access and launch apps.1 On the Home screen or the Apps screen, tap and hold

Basics47Editing the Home screenOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can s

Basics48Displaying all apps on the Home screenWithout using a separate Apps screen, you can set the device to display all apps on the Home screen. On

Basics49Icon MeaningNew text or multimedia messageAlarm activatedMute mode activatedVibration mode activatedFlight mode activatedError occurred or cau

Basics5•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption

Basics50Changing the screen lock methodTo change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and

Basics51Screen captureCapture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the curre

Basics52Notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more

Basics53Using quick setting buttonsTap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more butt

Basics54Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create notes, and more.•When the keyboard

Basics55Changing the keyboardTap to change the keyboard.To change the keyboard type, tap → Languages and types, select a language, and then select

Basics56Copying and pasting1 Tap and hold over text.2 Drag or to select the desired text, or tap Select all to select all text.3 Tap Copy or Cut.T

57Apps and featuresInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialised for Samsung Galaxy

Apps and features58Managing appsUninstalling or disabling appsTap and hold an app and select an option.•Disable: Disable selected default apps that c

Apps and features59BixbyIntroductionBixby is a new interface that can communicate with you and it provides services that help you to use your smartpho

Basics6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your device

Apps and features60Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.Press and hold the Bixby key to launch Bixby Voice

Apps and features61Starting BixbyWhen you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Sam

Apps and features62Bixby HomeOn the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage p

Apps and features63Using recommended content on Bixby HomeWhen you open Bixby Home, you can view the content that is frequently updated as Bixby cards

Apps and features64Bixby VoiceBixby Voice is a voice service that helps you use the device more conveniently.You can talk to Bixby Voice or type text.

Apps and features65When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following featur

Apps and features66Using Bixby VoiceWhen you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corre

Apps and features67Status iconsThe Bixby Voice icon will change according to Bixby Voice’s current status as follow:Bixby Voice is listening. Say your

Apps and features68Viewing supported apps and commandsTo view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home and tap

Apps and features69Bixby Voice usagesLaunching apps or functionsLaunch apps or functions quickly using Bixby Voice.Say your request including the app

Basics7When the device heats up during useWhen you use features or apps that require more power or use them for extended periods, your device may temp

Apps and features70Using quick commandsYou can add quick commands so that you can say commands more quickly and easily. You can also launch multiple c

Apps and features71Adding recommended quick commandsYou can add recommended quick commands to your quick commands.On the Bixby Home screen, tap → My

Apps and features72Additional Bixby Voice functionsChecking supported languagesBixby Voice is only available in some languages, and certain features m

Apps and features73Unlocking the screen by voiceYou can unlock the screen by saying your voice password to Bixby Voice.•Your device can be unlocked b

Apps and features74Using earphones or a Bluetooth headsetConnect earphones or a Bluetooth headset to the device when your voice is not heard clearly v

Apps and features75Bixby VisionBixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. B

Apps and features76Launching Bixby Vision1 Launch Bixby Vision using one of these methods.•In the Camera app, select the AUTO mode and tap .•In the

Apps and features77Searching for similar imagesSearch for images similar to the recognised object online. You can view various images with properties

Apps and features78Searching for wine informationDetect the information from a wine label and search for information on the wine.For example, if you f

Apps and features79ReminderCreate reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or loc

Basics8Do the following when the device heats up:•Keep the device updated with the latest software.•Conflicts between running apps may cause the dev

Apps and features803 Tap START.If the Add Reminder on Home screen option is ticked, you can launch the Reminder app () from the Home screen.Creating r

Apps and features81Creating reminders with Bixby VoicePress and hold the Bixby key and say “Remind me to water the flowers when I get home”.Bixby Voic

Apps and features82Setting reminder detailsAdd or edit reminder details, such as frequency, date and time, or location.1 Select a reminder to edit and

Apps and features83Deleting remindersTo delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders, tap and hold a remi

Apps and features84–Enhanced voice recognition: Set Bixby Voice to improve voice recognition based on your pronunciation. Record your pronunciation t

Apps and features85PhoneIntroductionMake or answer voice and video calls.Making calls1 Launch the Phone app and enter a phone number.If the keypad doe

Apps and features86Making calls from call logs or contacts listTap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to

Apps and features87Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.Rejecting a callWhen a call comes in, drag o

Apps and features88Options during callsIf the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur

Apps and features89Adding a phone number to ContactAdding a phone number to Contacts from the keypad1 Launch the Phone app.2 Enter the number.If the k

Basics9Precautions for operating environmentYour device may heat up due to the environment in the following conditions. Use caution to avoid shortenin

Apps and features90ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating a new contact1 Launch the Contacts

Apps and features91Importing contactsAdd contacts by importing them from other storages to your device.1 Launch the Contacts app and tap → Manage co

Apps and features92Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions:• : Add to favourite contacts

Apps and features93Creating groupsYou can add groups, such as family or friends, and manage contacts by group.1 Launch the Contacts app and tap Groups

Apps and features94MessagesIntroductionSend and view messages by conversation.Sending messagesYou may incur additional charges for sending messages wh

Apps and features95Sending My Emoji stickersYou can send My Emoji stickers that look like you via messages.While composing a message, tap or on the

Apps and features963 View your conversation.To reply to the message, tap Enter message, enter a message, and then tap . For dual SIM models, tap or

Apps and features97InternetIntroductionBrowse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Apps and features98Using secret modeIn secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a

Apps and features99EmailSetting up email accountsSet up an email account when opening Email for the first time.1 Open the Samsung folder and launch th