Samsung SM-G965W User Manual

www.samsung.comUser ManualEnglish (CA) 03/2018 Rev. 1.0SM-G960WSM-G965W

Basics10Device layout and functionsPackage contentsRefer to the quick start guide for package contents.• The items supplied with the device and any av

Apps and features100Setting the camera button actionYou can take a series of photos or create an animated GIF by tapping and holding the camera button

Apps and features101Using the focus and exposure featuresLocking the focus (AF) and exposure (AE)You can lock the focus or exposure on a selected area

Apps and features102SUPER SLOW-MOYou can capture all of the moments that you do not want to miss at ultra high speed and play them back in slow motion

Apps and features1033 Tap to start recording a video.When motion is detected in the motion detection area, the device will capture the moment in sup

Apps and features104Changing the motion detection areaTo move the motion detection area, tap and hold the area inside the frame and drag it to a new l

Apps and features105• : Crop out a desired section. Drag the start bracket and the end bracket to the desired points to select the section to keep.St

Apps and features106LIVE FOCUS (Galaxy S9+ models only)The Live focus feature allows the camera to capture the subject and the background separately s

Apps and features1073 Tap to take a photo.Background blur adjustment barShooting modeDual captureBeauty effect

Apps and features108Editing the background of the Live Focus photosYou can also edit the background blur level of a photo taken with the Live focus fe

Apps and features1091 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR.2 To adjust the background blur level, drag the

Basics11Device layout► Galaxy S9 models:Front cameraIris recognition cameraSpeakerEdge screenPower keyTouchscreenEdge screenLED indicatorVolume keyBix

Apps and features110Taking the hidden background with the Dual capture featureWith one shot, you can capture both a close-up photo and a wide angle ph

Apps and features111AR EMOJIMy EmojiYou can express yourself in fun and creative ways with a My Emoji that looks just like you. You can capture photos

Apps and features112Capturing photos and videos with My EmojiYou can capture photos and videos with My Emoji that mimics your expressions.1 On the sho

Apps and features113Deleting My Emoji stickers1 On the Samsung keyboard, tap → .2 Select the My Emoji stickers you want to delete and tap DELETE.Li

Apps and features114Using shooting modesTo change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right

Apps and features115• : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, tap

Apps and features116Taking a motion panoramaYou can take and view a panorama with motion.When taking motion panoramas, sound will not be recorded.1 On

Apps and features117Food modeTake photos of food with more vibrant colours and blurred edges.1 On the shooting modes list, tap FOOD.2 Tap the screen a

Apps and features118Slow motion modeRecord a video for viewing in slow motion. You can specify sections of your videos to be played in slow motion.You

Apps and features119Selective focus mode (Galaxy S9 models only)Use the out-of-focus effect to make specific objects stand out in a photo.1 On the sho

Basics12SIM card / Memory card trayNFC antenna / Wireless charging coilMST antennaFingerprint recognition sensorRear cameraMicrophoneMain antennaSpeak

Apps and features120Selfie modeTake self-portraits with the front camera. You can preview various beauty effects on the screen.1 On the preview screen

Apps and features121Selfie focus modeTake selfies that focus on your face by blurring the background.1 On the preview screen, swipe upwards or downwar

Apps and features122Wide selfie modeTake a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.1 On the

Apps and features123Taking a wide self-portrait with motionYou can take and view a wide self-portrait with motion.• When taking a wide self-portrait w

Apps and features124Customizing camera settingsOptions for current shooting modeOn the preview screen, use the following options.The available options

Apps and features125Camera settingsOn the preview screen, tap . Some options may not be available depending on the shooting mode.REAR CAMERA• Picture

Apps and features126• Tracking AF: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview scr

Apps and features127• Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front c

Apps and features128• Storage location: Select the file storage location. This feature will appear when you insert a memory card.• Voice control: Set

Apps and features129Viewing images1 Launch the Gallery app and tap PICTURES.2 Select an image.Access additional options.Apply a filter or effect.Add a

Basics13► Galaxy S9+ models:Front cameraIris recognition cameraSpeakerEdge screenPower keyTouchscreenEdge screenLED indicatorVolume keyBixby keyProxim

Apps and features130Viewing photos taken with the Dual capture feature (Galaxy S9+ models only)View the close-up photo and the wide angle photo taken

Apps and features131Using the Video enhancer featureEnhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Sett

Apps and features132Viewing albumsYou can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you hav

Apps and features1333 Tick images or videos to include in the story and tap DONE.4 Enter a title for the story and tap CREATE.To add images or videos

Apps and features134Always On DisplayYou can always view information, such as the clock or calendar, or control music playback on the screen when it i

Apps and features135Controlling music playback on the Always On DisplayYou can control music playback on the Always On Display, without turning on the

Apps and features136Edge screenIntroductionYou can quickly access your favourite apps, features, and contacts from various Edge panels.Using the Edge

Apps and features137Editing the Edge panelsSelect panels to display on the Edge screen or edit them.1 Drag the Edge panel handle towards the centre of

Apps and features138Editing the Apps edge panel• To add an app, tap on the panel and tap an app from the apps list.• To create a folder on the panel

Apps and features139Editing the People edge panel• To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen.• T

Basics14SIM card / Memory card trayNFC antenna / Wireless charging coilMST antennaFingerprint recognition sensorRear camera (Dual)MicrophoneMain anten

Apps and features140Smart selectSelect an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed

Apps and features141Capturing an area from a videoWhile playing a video, select an area and capture it as a GIF animation.1 When there is content you

Apps and features142Edge lightingYou can set the device to light up the edges of the screen and display a pop-up window when you receive notifications

Apps and features143Multi windowIntroductionMulti window lets you run two apps at the same time in the split screen view. You can also run multiple ap

Apps and features144Split screen view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recen

Apps and features145Using additional optionsTap the bar between the app windows to access additional options.Switch the selected window to a pop-up vi

Apps and features146Snap windowYou can select an area and pin it to the top of the screen and use other apps in the lower window.1 Tap the Recents but

Apps and features147Pop-up view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards, tap and hold an app windo

Apps and features148Notification pop-up windowsYou can quickly view the content of a notification and perform available actions from the notification

Apps and features149Samsung PayIntroductionRegister frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and secur

Basics15Hard keysPower keyBixby keyVolume keyKey FunctionPower• Press and hold to turn the device on or off.• Press to turn on or lock the screen.Bixb

Apps and features150Setting up Samsung PayWhen running this app for the first time or restarting it after performing a data reset, follow the on-scree

Apps and features151Making payments1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay a

Apps and features1523 Scan your fingerprint or irises.Alternatively, enter the payment PIN you set when setting up the Samsung Pay.4 Touch the back of

Apps and features153Samsung MembersSamsung Members offers support services to customers, such as device problem diagnosis, and lets users submit quest

Apps and features154Samsung NotesCreate notes by entering text from the keyboard or by hand writing or drawing on the screen. You can also insert imag

Apps and features155CalendarManage your schedule by entering upcoming events or tasks in your planner.Creating events1 Launch the Calendar app and tap

Apps and features156Creating tasks1 Launch the Calendar app and tap VIEW → Tasks.2 Tap and enter task details.3 Tap SAVE to save the task.Syncing ev

Apps and features157Using Samsung HealthYou can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness.

Apps and features158To add items to the Samsung Health screen, tap → Manage items, and then select items.• GOALS: Set your daily fitness goals and v

Apps and features159StepsThe device counts the number of steps you take and measures the distance travelled.On the Samsung Health screen, tap the step

Basics16BatteryCharging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Sams

Apps and features160Heart rateMeasure and record your heart rate.The heart rate tracker is intended for fitness and informational purposes only and is

Apps and features1611 On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.2 Place your finger

Apps and features162Additional information• Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagn

Apps and features163Voice RecorderIntroductionUse different recording modes for various situations. The device can convert your voice to text and dist

Apps and features164Changing the recording modeOpen the Samsung folder and launch the Voice Recorder app.Select a mode from the top of the voice recor

Apps and features165My FilesAccess and manage various files stored in the device or in other locations, such as cloud storage services.Open the Samsun

Apps and features166Deleting alarmsTap and hold an alarm, tick alarms to delete, and then tap DELETE.WORLD CLOCKLaunch the Clock app and tap WORLD CLO

Apps and features167CalculatorPerform simple or complex calculations.Launch the Calculator app.Rotate the device to landscape orientation to display t

Apps and features168Using Game Launcher1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it

Apps and features169Using Game ToolsYou can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on t

Basics173 Plug the USB power adapter into an electric socket.4 After fully charging, disconnect the charger from the device. Then, unplug the charger

Apps and features170SmartThingsIntroductionConnect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can als

Apps and features171• To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network.• To fully use SmartThings,

Apps and features172Using home appliances, TVs, and IoT productsView the status of your smart appliances, TVs, and IoT products from your smartphone’s

Apps and features173Adding locations1 Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location.2 Enter

Apps and features174Receiving notificationsYou can receive notifications from connected devices on your smartphone. For example, when the laundry is f

Apps and features175Using additional features• Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others

Apps and features176DeX Pad device layoutUSB portCharger port (USB Type-C)Fan ventSurfaceHDMI portFan ventMobile device connector (USB Type-C)

Apps and features177Connecting devices1 Connect the charger to the DeX Pad’s charger port (USB Type-C).Use only Samsung-approved chargers that support

Apps and features1783 Connect your smartphone’s multipurpose jack to the mobile device connector on the DeX Pad.Mobile device connector (USB Type-C)•

Apps and features179Controlling the Samsung DeX screenControlling via your smartphoneWhen you connect your smartphone to the DeX Pad, you can use your

Basics18Reducing the battery consumptionYour device provides various options that help you conserve battery power.• Optimize the device using the devi

Apps and features180Orienting your smartphone’s screenWhen you are using your smartphone as a touchpad, you can use it in either the horizontal or ver

Apps and features1812 Move both the DeX Pad and your smartphone up and down slightly.If the touchpad has been properly oriented, the icon will appea

Apps and features182Controlling via keyboard and mouseTo use a keyboard and mouse, connect them to the DeX Pad’s USB ports.• When you connect a keyboa

Apps and features183Using Samsung DeXUse your smartphone’s features in an interface environment similar to a computer. You can multitask by running mu

Apps and features184Using the screen keyboardOpen the screen keyboard on the connected TV or monitor to enter text.On the quick access toolbar, tap .

Apps and features1852 Tap above Using Samsung DeX and select SCREEN MIRRORING or FAST CHARGING.• SCREEN MIRRORING: The same screen as your smartphon

Apps and features186Connecting to an external displayYou can connect your smartphone to an external display, such as a TV or monitor, and view present

Apps and features187Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some apps.

Apps and features188YouTubeWatch or create videos and share them with others.PhotosSearch for, manage, and edit all your photos and videos from variou

189

Basics19• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the ba

190SettingsIntroductionCustomize device settings. You can make your device more personalized by configuring various setting options.Launch the Setting

Settings191• Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.Make sure the device

Settings192Connecting to a Wi-Fi network1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.2 Select a network f

Settings193Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actions are an example of

Settings194BluetoothUse Bluetooth to exchange data or media files with other Bluetooth-enabled devices.• Samsung is not responsible for the loss, inte

Settings195Sending and receiving dataMany apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bl

Settings1964 Tap next to the connected device and tap the Media audio switch to activate it.5 Select another device from the list and activate its M

Settings197NFC and paymentYour device allows you to read near field communication (NFC) tags that contain information about products. You can also use

Settings198Making payments with the NFC featureBefore you can use the NFC feature to make payments, you must register for the mobile payment service.

Settings1994 When Touch to beam. appears on the screen, tap your device’s screen to send the item.If both devices try to send data simultaneously, the

2Table of ContentsBasics4 Read me first6 Device overheating situations and solutions10 Device layout and functions16 Battery21 SIM or USIM card (n

Basics20Wireless chargingThe device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).Fast

Settings200Using the mobile hotspotUse your device as a mobile hotspot to share your device’s mobile data connection with other devices.1 On the Setti

Settings201More connection settingsCustomize settings to control other features.On the Settings screen, tap Connections → More connection settings.• N

Settings2024 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi networ

Settings203Ending the MirrorLink connectionUnplug the USB cable from your device and the vehicle.Download boosterSet the device to download files larg

Settings204Sounds and vibrationOptionsChange settings for various sounds on the device.On the Settings screen, tap Sounds and vibration.• Sound mode:

Settings205• Keyboard vibration: Set the device to vibrate when a key is touched.• Sound quality and effects: Configure additional sound settings.You

Settings206DisplayOptionsChange the display and the Home screen settings.On the Settings screen, tap Display.• Brightness: Adjust the brightness of th

Settings207• Navigation bar: Change the navigation bar settings. See Navigation bar (soft buttons) for more information.• Screen timeout: Set the leng

Settings208Changing the screen mode or adjusting the display colourSelect a screen mode suitable for viewing movies or images, or adjust the display c

Settings209Adjusting the screen tone by colour valueIncrease or lower certain colour tones by adjusting the Red, Green, or Blue value individually.1 O

Basics212 After fully charging, disconnect the device from the wireless charger.Precautions for wireless charging• Do not place the device on the wire

Settings210Wallpapers and themesChange the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.On the S

Settings211• Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint rec

Settings212• Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along w

Settings213Uninstalling a second app1 On the Settings screen, tap Advanced features → Dual Messenger.2 Tap the switch of the app you want to disable a

Settings214Using the quick optimization featureOn the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW.The quick optimization feature

Settings215Performance modeChange the device’s performance mode according to your usage, such as playing games or music, to get the best performance.O

Settings216Device securityCheck the device’s security status. This feature scans your device for malware.On the Settings screen, tap Device maintenanc

Settings217• Fingerprint Scanner: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.• Always On

Settings218Smart LockYou can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you ha

Settings219 Precautions for using Intelligent ScanBefore using Intelligent Scan, keep the following precautions in mind.• To protect your eyes, keep t

Basics222 35411 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherw

Settings2203 Read the on-screen instructions and tap CONTINUE.4 Register your face and irises.For more information, refer to Face recognition and Iris

Settings221Face recognitionYou can set the device to unlock the screen by recognizing your face.• If you use your face as a screen lock method, your f

Settings2223 Read the on-screen instructions and tap CONTINUE.4 Hold the device with the screen facing towards you and look at the screen.5 Position y

Settings2233 Tap the Face unlock switch to activate it.If you want to reduce the possibility of recognizing faces in photos or videos, tap the Faster

Settings224 Precautions for using iris recognitionBefore using the iris recognition feature, camera, and LED, keep the following precautions in mind.•

Settings225Hold your device about 25-35 cm away from your face with the screen facing towards you.25-35 cmRegistering irisesThe device can save the ir

Settings2265 Position your eyes inside the circles on the screen and open your eyes wide.The iris recognition camera will scan your irises.When an iri

Settings227Unlocking the screen with your irisesYou can unlock the screen with your irises instead of using a pattern, PIN, or password.1 On the Setti

Settings228Fingerprint recognitionIn order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in

Settings229For better fingerprint recognitionWhen you scan your fingerprints on the device, be aware of the following conditions that may affect the f

Basics235 Insert the tray back into the tray slot.• If you insert the tray into your device while the tray is wet, your device may be damaged. Always

Settings2303 Swipe your finger downwards over the fingerprint recognition sensor.Repeat this action until the fingerprint is registered. When you are

Settings231Using fingerprints with Samsung PayYou can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay fo

Settings232Registering Samsung PassBefore using Samsung Pass, register your biometric data to Samsung Pass.1 On the Settings screen, tap Lock screen a

Settings233Using Samsung Pass to sign in to websitesYou can use Samsung Pass to easily sign in to websites that support ID and password autofill.1 Ope

Settings2343 Select a website or app from the list.4 Tap → Edit and modify your ID, password, and the website’s or app’s name.To delete the website

Settings235Secure FolderSecure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep

Settings2363 Tap SIGN IN and sign in to your Samsung account.4 Select a lock method to use for Secure Folder and follow the on-screen instructions to

Settings237Moving content from Secure FolderMove content from Secure Folder to the corresponding app in the default storage. The following actions are

Settings238Hiding Secure FolderYou can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings, and then t

Settings239Uninstalling Secure FolderYou can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Se

Basics24Memory card (microSD card)Installing a memory cardYour device’s memory card capacity may vary from other models and some memory cards may not

Settings240Samsung CloudBack up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in

Settings241Syncing dataYou can sync data saved in your device with Samsung Cloud and access it from other devices.1 On your new device, launch the Set

Settings242Smart SwitchTransfer data between mobile devices via Smart Switch.On the Settings screen, tap Cloud and accounts → Smart Switch.Transferrin

Settings2433 When the app selection pop-up window appears, tap Smart Switch → RECEIVE.4 In the previous device, tap ALLOW.If you do not have the app,

Settings2444 On the previous device, tap WIRELESS → SEND → CONNECT.5 On your device, tap WIRELESS → RECEIVE and select the previous device type.6 Foll

Settings2451 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.2 On the computer, launch Smart Switch.If your previous devic

Settings246AccessibilityConfigure various settings to improve accessibility to the device. Refer to Accessibility for more information.On the Settings

Settings247Adding device languagesYou can add languages to use on your device.1 On the Settings screen, tap General management → Language and input →

Settings248Security update informationSecurity updates are provided to strengthen the security of your device and protect your personal information. F

249AppendixAccessibilityAbout AccessibilityImprove accessibility with features that make the device easier to use for users who have impaired vision,

Basics252 35141 Insert the ejection pin into the hole on the tray to loosen the tray.Ensure that the ejection pin is perpendicular to the hole. Otherw

Appendix250Controlling the screen with finger gesturesYou can use various finger gestures to control the screen while you are using Voice Assistant.On

Appendix251• Swipe upwards or downwards on the Home screen: Open the Apps screen.• Swipe upwards or downwards on the Apps screen: Return to the Home s

Appendix252Adding and managing image labelsYou can assign labels to images on the screen. The device reads aloud the labels when the images are select

Appendix253• Usage hints: Set the device to read usage hints aloud when you select an item by swiping.• Vibration feedback: Set the device to vibrate

Appendix254Entering text using the keyboardTo display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.To act

Appendix255VisionAdding voice recordings to voice labelsYou can use voice labels to distinguish objects of similar shape by attaching labels to them.

Appendix256Using the high contrast keyboardIncrease the size of the Samsung keyboard and change the key colours to increase the contrast between the t

Appendix257You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen. Whi

Appendix258HearingSound detectorsSet the device to vibrate when it detects your doorbell or a baby crying.While this feature is enabled, the voice rec

Appendix259Turning off all soundsSet the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.Launch the Setti

Basics263 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.Tray 2Tray 14 Getly press the memory card into the tray t

Appendix260Dexterity and interactionUniversal switchYou can control the touchscreen by connecting an external switch, by tapping the screen, or by usi

Appendix261Using the cursorOn the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your fin

Appendix262Click after pointer stopsSet the device to select an item automatically when you place the mouse pointer over the item.Launch the Settings

Appendix263Setting text-to-speech featuresChange the settings for text-to-speech features used when Voice Assistant is activated, such as languages, s

Appendix264Direct accessSet to open accessibility menus quickly.Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to

Appendix265Notification reminderSet the device to alert you to notifications that you have not checked at the interval.Launch the Settings app, tap Ac

Appendix266Managing accessibility settingsSaving accessibility settings in a fileExport the current accessibility settings in a file.Launch the Settin

Appendix267TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de

Appendix268The touchscreen responds slowly or improperly• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen

Appendix269Calls are not connected• Ensure that you have accessed the right cellular network.• Ensure that you have not set call barring for the phone

Basics273 Remove the memory card.4 Insert the tray back into the tray slot.Do not remove external storage, such as a memory card or USB storage, while

Appendix270The battery does not charge properly (For Samsung-approved chargers)• Ensure that the charger is connected properly.• Visit a Samsung Servi

Appendix271Error messages appear when opening multimedia filesIf you receive error messages or multimedia files do not play when you open them on your

Appendix272A connection is not established when you connect the device to a computer• Ensure that the USB cable you are using is compatible with your

Appendix273The Home button does not appearThe navigation bar containing the Home button may disappear while using certain apps or features. To view th

Appendix274Replace the battery• To replace the battery, contact an authorized service centre. • For your safety, you must not attempt to remove the ba

275Health and SafetyPlease read this important safety information before you use the device. It contains general safety information for devices and ma

Health and Safety276Do not carry your device in your back pockets or on your waist• The device may be damaged, explode, or result in a fire if too muc

Health and Safety277When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, betwee

Health and Safety278Do not expose the device to heavy smoke or fumes• Doing so may damage the outside of the device or cause it to malfunction.If you

Health and Safety279• Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention aw

Basics28Turning the device on and offPress and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first t

Health and Safety280Do not store your device near magnetic fields• Your device may malfunction or the battery may discharge from exposure to magnetic

Health and Safety281Protect your hearing and ears when using a headset• Excessive exposure to loud sounds can cause hearing damage.• Exposure to lou

Health and Safety282Ensure maximum battery and charger life• Batteries may malfunction if they are not used for extended periods.• Over time, unused d

Health and Safety283Handle SIM cards, memory cards and cables with care• When inserting a card or connecting a cable to your device, make sure that th

Health and Safety284Malware and virusesTo protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damage

Health and Safety285Acknowledging Special Precautions and Industry Canada NoticeCautionsAny changes or modifications to your device not expressly appr

Health and Safety286All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR

Health and Safety287DisclaimerSome content and services accessible through this device belong to third parties and are protected by copyright, patent,

CopyrightCopyright © 2018 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis

About HEVC AdvanceTHIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE

Basics29Emergency modeYou can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emerge

Table of Contents3239 Cloud and accounts240 Samsung Cloud242 Smart Switch245 Google246 Accessibility246 General management247 Software update248

Basics302 Select your preferred device language and select .Select a language.3 Select a Wi-Fi network and connect to it.If you do not connect to a W

Basics316 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer t

Basics32Samsung accountIntroductionYour Samsung account is an integrated account service that allows you to use a variety of Samsung services provided

Basics333 Enter your email address and password, and then tap SIGN IN.If you forget your account information, tap Find ID or Reset password. You can f

Basics34Transferring data from your previous deviceYou can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can

Basics353 Connect your device and the previous device using the previous device’s USB cable.USB Connector (USB Type-C)Your devicePrevious deviceThe pr

Basics36Understanding the screenControlling the touchscreen• Do not allow the touchscreen to come into contact with other electrical devices. Electros

Basics37DraggingTap and hold an item and drag it to the target position.Double-tappingDouble-tap the screen.SwipingSwipe upwards, downwards, to the le

Basics38Navigation bar (soft buttons)When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The

Basics39Turning on the screen using the Home buttonHard press the Home button or the Home button area to turn on the screen.On the Always On Display,

4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.• Descriptions are based on the device’s default set

Basics40Home screen and Apps screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to

Basics41Switching between Home and Apps screensOn the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, sw

Basics42Display the screen in landscape modeOn the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode o

Basics43Creating foldersCreate folders and gather similar apps to quickly access and launch apps.1 On the Home screen or the Apps screen, tap and hold

Basics44Editing the Home screenOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can s

Basics45Displaying all apps on the Home screenWithout using a separate Apps screen, you can set the device to display all apps on the Home screen. On

Basics46Icon MeaningError occurred or caution requiredBattery chargingBattery power levelLock screenPressing the Power key turns off the screen and lo

Basics47Changing the screen lock methodTo change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and

Basics48Screen captureCapture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the curre

Basics49Notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more

Basics5Maintaining water and dust resistanceYour device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and du

Basics50Using quick setting buttonsTap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more butt

Basics51Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create notes, and more.• When the keyboard

Basics52Changing the keyboardTo change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want.O

Basics53Copying and pasting1 Tap and hold over text.2 Drag or to select the desired text, or tap Select all to select all text.3 Tap Copy or Cut.T

54Apps and featuresInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialized for Samsung Galaxy

Apps and features55Managing appsUninstalling or disabling appsTap and hold an app and select an option.• Disable: Disable selected default apps that c

Apps and features56BixbyIntroductionBixby is a new interface that can communicate with you and it provides services that help you to use your smartpho

Apps and features57Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.Press and hold the Bixby key to launch Bixby Voice

Apps and features58Starting BixbyWhen you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Sam

Apps and features59Bixby HomeOn the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage p

Basics6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your device

Apps and features60Using recommended content on Bixby HomeWhen you open Bixby Home, you can view the content that is frequently updated as Bixby cards

Apps and features61Bixby VoiceBixby Voice is a voice service that helps you use the device more conveniently.You can talk to Bixby Voice or type text.

Apps and features62When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following featur

Apps and features63Using Bixby VoiceWhen you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corre

Apps and features64Status iconsThe Bixby Voice icon will change according to Bixby Voice’s current status as follow:Bixby Voice is listening. Say your

Apps and features65Viewing supported apps and commandsTo view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home and tap

Apps and features66Bixby Voice usagesLaunching apps or functionsLaunch apps or functions quickly using Bixby Voice.Say your request including the app

Apps and features67Using quick commandsYou can add quick commands so that you can say commands more quickly and easily. You can also launch multiple c

Apps and features68Adding recommended quick commandsYou can add recommended quick commands to your quick commands.On the Bixby Home screen, tap → My

Apps and features69Additional Bixby Voice functionsChecking supported languagesBixby Voice is only available in some languages, and certain features m

Basics7When the device heats up during useWhen you use features or apps that require more power or use them for extended periods, your device may temp

Apps and features70Unlocking the screen by voiceYou can unlock the screen by saying your voice password to Bixby Voice.• Your device can be unlocked b

Apps and features71Using earphones or a Bluetooth headsetConnect earphones or a Bluetooth headset to the device when your voice is not heard clearly v

Apps and features72Bixby VisionBixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. B

Apps and features73Launching Bixby Vision1 Launch Bixby Vision using one of these methods.• In the Camera app, select the AUTO mode and tap .• In the

Apps and features742 Select and keep the text within the screen to recognize it.The translated text will appear on the screen.• To extract text, tap

Apps and features753 Tap .The device will show information of nearby places.Searching for wine informationDetect the information from a wine label an

Apps and features76ReminderCreate reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or loc

Apps and features773 Tap START.If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen.Creating

Apps and features78Creating reminders with Bixby VoicePress and hold the Bixby key and say “Remind me to water the flowers when I get home”.Bixby Voic

Apps and features79Setting reminder detailsAdd or edit reminder details, such as frequency, date and time, or location.1 Select a reminder to edit and

Basics8Do the following when the device heats up:• Keep the device updated with the latest software.• Conflicts between running apps may cause the dev

Apps and features80Deleting remindersTo delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders, tap and hold a remi

Apps and features81 –Enhanced voice recognition: Set Bixby Voice to improve voice recognition based on your pronunciation. Record your pronunciation t

Apps and features82PhoneIntroductionMake or answer voice and video calls.Making calls1 Launch the Phone app and enter a phone number.If the keypad doe

Apps and features83Making calls from call logs or contacts listTap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to

Apps and features84Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.Rejecting a callWhen a call comes in, drag o

Apps and features85Options during callsIf the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur

Apps and features86Adding a phone number to ContactAdding a phone number to Contacts from the keypad1 Launch the Phone app.2 Enter the number.If the k

Apps and features87ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating a new contact1 Launch the Contacts

Apps and features88Importing contactsAdd contacts by importing them from other storages to your device.1 Launch the Contacts app and tap → Manage co

Apps and features89Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions:• : Add to favourite contacts

Basics9Precautions for operating environmentYour device may heat up due to the environment in the following conditions. Use caution to avoid shortenin

Apps and features90Creating groupsYou can add groups, such as family or friends, and manage contacts by group.1 Launch the Contacts app and tap Groups

Apps and features91MessagesIntroductionSend and view messages by conversation.Sending messagesYou may incur additional charges for sending messages wh

Apps and features92Sending My Emoji stickersYou can send My Emoji stickers that look like you via messages.While composing a message, tap on the Sam

Apps and features933 View your conversation.To reply to the message, tap Enter message, enter a message, and then tap . Blocking unwanted messagesBlo

Apps and features94InternetIntroductionBrowse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Apps and features95Using secret modeIn secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a

Apps and features96EmailSetting up email accountsSet up an email account when opening Email for the first time.1 Open the Samsung folder and launch th

Apps and features97CameraIntroductionTake photos and record videos using various modes and settings.Camera etiquette• Do not take photos or record vid

Apps and features98Basic shootingTaking photos or recording videos1 Tap the image on the preview screen where the camera should focus.2 Tap to take

Apps and features99• The preview screen may vary depending on the shooting mode and which camera is being used.• The camera automatically shuts off wh