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OfficeServ 7200-S PROGRAMMING
TECHNICAL MANUAL PART 8 DECEMBER 2009
8.1.3
8.1.4 Event Pointers
Different programming blocks are tied together through a mechanism called the Call Director.
The core of the Call Director is the Event Pointer. Event Pointers are essentially the conditions
that callers are routed by. They tell the system what to do with the caller or the subscriber
when a certain condition occurs. Each Call Director uses a different set of Event Processors,
but the settings for each are the same. Below is an example of an Event Pointer.
Notice that there are 5 columns to set up the Event Pointer. The first columns is the name of
the Event Pointer, which cannot be changed. The second column is the Action column. This
setting defines the type of action that will be used. The available Action types are defined
below.
Action
Description
GOTO
This means the Event Pointer will send the caller to another block
TRAN
Translate the Event Pointer to another Event Pointer. This is used to have 2 Event
Pointers perform the same action without the need to program two separate
pointers.
PASS
Password protect the Event. For example, a Menu might offer an unspoken
single digit option to log directly into a salesperson's mailbox. The password
protection will prompt anyone who presses that digit to enter a password. If the
correct password is not given, the user will be blocked from accessing the
mailbox.
FILE(PTR)
This is an advanced option generally reserved for very long lists of menu
options. It tells the system to open a file and read the Event Pointer definitions
from the file instead of the Call Director.
SRCH
This option is only used in Menu blocks. It is primarily used to allow wildcard
entries in a menu. It will search through Extension or Mailbox blocks to find a
block whose number matches the Event Pointer number.
The Type column is used to select a block type. It references block types by a 3 character
abbreviation as shown below.
Abbreviation
Block Type
BYE
Bye Block
DAL
Dial Block
DIR
Directory Block
ECL
EClass Block
EXT
Extension Block
LST
List Block
MBX
Mailbox Block
MCL
MClass Block
MNU
Menu Block
NMX
Network Mailbox Block
QRY
Query Block
SPK
Speak Block
Home Page
- PROGRAMMING SECTION 1
- APPLICATION DESIGN 2
- 1.1 PROGRAMMING OVERVIEW 3
- • SMT-i Series Keysets 4
- 1.2 PROGRAMMING LEVELS 6
- 1.4 DEFAULTING THE SYSTEM 8
- P R O G R A M M I N G 9
- 3.1 OVERVIEW 10
- Home Page 11
- 4.1 PROGRAMMING OVERVIEW 12
- 4.2 PROGRAMMING LEVELS 13
- 4.3 DATABASE MANAGEMENT 14
- 5.2.2 Menu Listing 21
- 5.2.3 Sub Menu Listing 21
- 5.2.4 Programming Screen 21
- 5.3.2 Block Search 22
- 5.3.3 Block List 23
- 5.3.5 Block Navigation 23
- 5.3.6 Block Editing 24
- Status Screen 25
- Customer Data 26
- System Provider 28
- Schedule Table 53
- RELATED ITEMS: MODE BLOCK 54
- GENERAL INFORMATION SCREEN: 59
- MENU INPUT PROCESSOR SCREEN: 64
- CALL CODE PROCESSOR SCREEN: 67
- PROMPT SCREEN: 68
- RELATED ITEMS: ME NU BLOCK 68
- SET INFORMATION SCREEN: 71
- SPEAK BLOCK SCREEN: 78
- Station 79
- OVERRIDE STRINGS SCREEN: 81
- 6.1 PROGRAMMING OVERVIEW 82
- 6.2 PROGRAMMING LEVELS 83
- 6.3 DATABASE MANAGEMENT 84
- 6.4 DEFAULTING THE VOICEMAIL 85
- P R O C E D U R E S 88
- 7.2.3 Sub Menu Listing 91
- 7.2.4 Programming Screen 91
- 7.2.1 Administration Section 91
- 7.2.2 Menu Listing 91
- 7.3.4 Block List 93
- 7.3.6 Block Navigation 93
- 7.3.7 Block Editing 94
- Site Information 100
- Local CO Provider 100
- HGROUP OR TRUNK SCREEN: 101
- Field Name 102
- Description 102
- LD Provider 103
- NETWORK SERVICE SCREEN: 104
- View System Report 106
- By Application 106
- To Subscribers 107
- Messaging Activity 108
- By Call Code 109
- By Hour 110
- 6P-6A SCREEN: 111
- By Port Number 112
- By Day of Week 113
- Override Mode 114
- Operating Utilities 115
- Display User Log 115
- Display Error Log 116
- Activity Log 117
- Shutdown VM 118
- Subscriber Import 119
- DB Backup 120
- Clear Report Count 121
- Voice Studio 122
- System Parameters 124
- MANAGEMENT SCREEN: 125
- LANGUAGE SCREEN: 127
- E-MAIL GATEWAY SCREEN: 128
- DNS SCREEN: 129
- Subscriber List 130
- Save Application 132
- Open Block Table 133
- Directory 133
- PROMPTS SCREEN: 135
- CALL DIRECTOR SCREEN: 136
- GENERAL SCREEN: 138
- HOLD CONTROLS SCREEN: 140
- OVERHEAD PAGE SCREEN: 141
- OUTCALL SCREEN: 142
- Extension 144
- AUTHORIZATION SCREEN: 146
- ACTIVITY SCREEN: 150
- RELATED ITEMS: ECLASS BLOCK 150
- LIST MEMBER SCREEN: 153
- Mailbox 155
- ALERTS SCREEN: 158
- EXTENSION BLOCK 162
- MCLASS BLOCK 162
- Network Mailbox 169
- CALL INFORMATION SCREEN: 171
- 8.1 OVERVIEW 174
- 8.1.2 Call Codes 175
- 8.1.3 Call Directors 175
- 8.1.4 Event Pointers 176
- 8.1.5 System Registers 178
- 8.1.7 Default Applications 180
- 8.1.8 Sample Applications 181
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