Samsung QB65H User Manual

User Manualto change without prior notice to impr

(insecure shelf, sloped surface, etc.)  

BalanceMENU mSoundBalanceENTER E  Balance L/R

Sound OutputMENU mSoundSound OutputENTER ESelect speakers for sound output.  Internal / External / Receiver (HDMI) Sound Ou

NetworkNetwork StatusMENU mNetworkNetwork StatusENTER EYou can check the current network and Internet status.Open Network SettingsMENU m

Network Settings (Wired)Connecting to a Wired Network  

Set the network connection to use Internet services such as perform software upgrades.Automatic Open Network Settings (Wired)

Network Settings (Wireless)Connecting to a Wireless Network(router having DHCP server)

6 Done, and then press E. The network connection screen appears and the verification pr

10 OKE. The network test screen appears and the verification process starts. 11 

Server Network SettingsMENU mNetworkServer Network SettingsENTER EConnect to serverTo run Player connect to a network.  Server Address /

SystemAccessibilityMENU mSystem AccessibilityENTER ESystemStart SetupTouch ControlTimeAuto Source SwitchingPower ControlEco So

11OperationWarningor modify the product yourself.  A fire or electric shock may

110Start SetupMENU m → System → Start Setup → ENTER ESystemStart Setup – The displayed image may differ depending on the model.Touch ControlMENU m → S

111TimeMENU mSystemTimeENTER ETimeClock SetDSTPower On DelayOff – The displayed image may differ depending on the model.You can configure Cl

112Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search

113Power ControlMENU mSystemPower ControlENTER EPower ControlAuto Power OnPC module powerMax. Power SavingPower

114Standby Control  AutoPower-saving mode will activate if no inpu

115Eco SolutionMENU mSystemEco SolutionENTER EEco SolutionEnergy Saving ModeEco SensorScreen Lamp ScheduleNo Signal Power OffAuto Power OffOf

116Screen Lamp ScheduleScreen Lamp Schedule  Off / OnSchedule 1, Schedule 2Time

117Temperature ControlMENU mSystemTemperature ControlENTER ESystemTemperature Control 77 – The displayed image may differ depending on the mo

118Manage external devices connected to your signage. External Device ManagerKeyboard Manager

119The Change PIN screen will appear.Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN aga

12!near the product.  An explosion or fire may result.

120SecurityMENU m → System → Security → ENTER E・SecuritySafety Lock OnButton LockUSB Auto Play LockMobile Connection LockRemote ManagementNetwork Port

121SecurityRemote ManagementNetwork PortUSB PortOffAllowOnOn – The displayed image may differ depending on the model.Mobile Conn

122GeneralMENU mSystemGeneralENTER EGeneralSmart SecurityAnynet+ (HDMI-CEC)HDMI Hot PlugCustom LogoGame ModeEmpty Storage

123Troubleshooting for Anynet+Problem Possible SolutionAnynet+ does not work.  Check if the device is an Anynet+ device. The Anynet+ system supports

124HDMI Hot PlugThis feature is used to activate the time delay to turn on a DVI/HDMI source device.  Off / OnCustom LogoYou can download, select, an

125GeneralSmart SecurityAnynet+ (HDMI-CEC)HDMI Hot PlugCustom LogoGame ModeEmpty StorageOnOffOff – The displayed image may differ

126Reset SystemMENU mSystemReset SystemENTER ESystemReset System – The displayed image may differ depending on the model.This option returns

127SupportSoftware UpdateMENU mSupportSoftware UpdateENTER EThe Software Update menu lets you upgrade your product software to the latest ver

128Troubleshooting Guide – Before calling Samsung Customer Service Centre, test your product contact Samsung Cust

129Check the followings.Installation issue (PC mode)The screen keeps switching on and off.

13!Rest your eyes for more than 5 minutes for every 1 hour of product use.  

Screen issueThe screen is not clear. The screen is blurry.Set the resolution and frequency to the recommended level.The screen appears unstable and

131Screen issueThe brightness and colour do not look normal.Go to PicturePicture Mode, Colour, Brightness and

132Sound issueVideo is available but there is no sound.Go to Sound and change

133Remote control issueThe remote control does not work.Chec

134Other issueHDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

135Q & AQuestion AnswerHow can I change the frequency?Set the frequency on your graphics card.  Control PanelAppearance and P

136SpecicationsGeneralModel Name DB43J DB49J QM49HPanel Size cm 123.2 cm 123.2 cmDisplay area mm (H) x 529.25 mm (V)  mm (H) x 

137 Plug-and-Play

138Preset Timing Modes 

139QB65H / QB75H / QH55H / QH65H / QM49H / QM55H / QM65HResolution Horizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock(MHz)Sync Polarity (H/V

14 – Contact the vendor where you purchased the product if any components are missing. – The appearance of the components may differ from the images s

Resolution Horizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock(MHz)Sync Polarity (H/V)    +/+

141DB43J / DB49JResolution Horizontal Frequency(kHz)Vertical Frequency(Hz)Pixel Clock(MHz)Sync Polarity(H/V) 31.469  28.322 -/+

142Resolution Horizontal Frequency(kHz)Vertical Frequency(Hz)Pixel Clock(MHz)Sync Polarity(H/V) 63.981   +/+

143AppendixResponsibility for the Pay Service (Cost to Customers) 

144Prevention of Afterimage Burn-inWhat is afterimage burn-in?

145Licence

146Terminology480i / 480p / 720p / 1080i / 1080p____ Each of the scanning effective scanning lines that decides th

15PartsControl PanelDBJ QHHQB65H / QMHSpeakerSpeakerSpeakerRemote sensor & Spacer logoRemote sensor & QB65H / QHH / QMH 

16  If you press the P

17Control PanelSpeakerQB75HSpacer logoRemote sensor 

18 If you press the Control menuHomeReturnPower offSetting

19Reverse Side The colour and shape of parts may differ from what is shown. QH

Table of contentsBefore Using the ProductCopyright 6Safety Precautions 7Cleaning 7Storage 8Electricity and Safety 8Installation 9Operation 11Prepara

Reverse Side The colour and shape of parts may differ from what is shown. QM

21Reverse Side The colour and shape of parts may differ from what is shown. DB

22Anti-theft Lock  The locking device shape and locking method depen

23HOMEMENUPOWEROFFVOLCH MagicInfoPlayer I.QZ1ABC2DEF3GHI4JKL5MNO6SYMBOL0PRS7TUV8WXY9MUTEDEL-/--SOURCECH LISTPower off the product.Enter

24TOOLS INFOSETUNSETLOCKPCADVIBHDMICDPDEXITRETURNIR controlsource.Move to the upper, lower, left or right

25Before Installing the Product (Installation Guide)15°

26BCEADDInstallation on an Indented WallABCDE 

27Installing the Wall Mount 

28To install a wall-mount from another manufacturer, use the Wall Mount Adapter(1). ―Supported models: QHHInstalling the Wall MountThe wall mount kit

29 Install your wall mount on a solid wall perpendicular to the floor. Before c

Table of contentsHorizontal x Vertical 69Screen Position Format Network Status 71Picture Mode 72On/Off Timer 73On Timer 73Off Timer 74Holiday Ma

Remote Control (RS232C)Cable ConnectionRS232C CableInterfaceRS232C (9 pins)PinTxD (No.2), RxD (No.3), GND (No.5)Bit rateData bitsParity

31  5169-P2-123-P1--P1- -P1- -P2- -P2-Male type RxTxGnd325------------------------------123TxRxGndS

32  Connector : RJ45Direct LAN cable (PC to HUB)RJ45HUBP1P1P2P2Signal P1 P2 SignalTX+ 1↔1 TX+TX- 2↔2 TX-RX+ 3↔3 RX+RX- 6↔6 RX-Cross LAN cable (PC to

33Connection Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.  Connection 1RS232CIN OUTRS232CIN OUTRS232

34Control CodesViewing control state (Get control command)Header Command ID Data length Checksum Command typeControlling (Set control command)Hea

35Power control  Function  Viewing power state (Get Power ON / OFF Status)Header Command ID Data leng

36Input source control  Function  Viewing input source state (Get Input Source Status)Header

37Screen size control  Function  Viewing the screen size (Get Screen Size Status)Header Comma

38Safety Lock  FunctionSafety Lock On function on or off on a product.

39Video Wall User Control  Function  Header Command ID

Table of contentsReset Sound 101NetworkNetwork Status 102Open Network Settings 102Network Type  

10x10 Video Wall Model1 2 3 4 5 6 7 8 9 10 11 12 13 1415Off             1  

4110x10 Video Wall Model : ( 1 ~ 100)Set Number Data1 2 ... ...99    AckHeade

42Connecting and Using a Source DeviceBefore ConnectingPre-connection Checkpoints Before connecting a source device, read the user manual provided wi

43Connection Using an DP CableQBH / QHH: DP INQMH: DP IN (DAISY CHAIN IN)  Precautions for using DP Some graphics cards that are not compliant with

44Connection Using an HDMI-DVI Cable

45Connecting an External Monitor  

46Connecting to a Video Device • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before con

47Connection Using an HDMI CableUsing an HDMI cable or HDMI to DVI Cable (UHD 30Hz)  

48Power cord connection guide 

49Attaching the Network box (Sold separately) Supported models: QBH, QMH1 2 

Table of contentsRequirements Before Contacting Samsung Customer Service Centre 128Testing the Product 128Checking the Resoluti

Connecting the Network box (Sold separately) 

51MagicInfo Setup Wizard - v.1.12Select TCP/IP - step 2Obtain an IP address automaticallyUse the following IP address:IP address:Subnet mask:Default g

52Changing the Input sourceSourceSOURCESource SourceHDMI 1Screen MirroringHDMI 2 DisplayPortMagicInfo S  – The displayed

53Web BrowserSOURCE → Source → Web Browser → ENTER E ―Connect a LAN cable to access Internet from the product, similar to accessing the Internet from

54Privacy & SecurityDo Not Track  Use / Do not useDelete HistoryJavaScript

55Using MDCAfter you press the OnOffa minute. To run a command, try it after a

56Connecting to MDCUsing MDC via RS-232C (serial data communications standards)

57Using MDC via Ethernet

58Connection using a cross LAN cable The appearance may differ depending on the product. RS232C IN / OU

59Player featurePlayerHOME PlayerENTER EPlay a range of content such as channels with schedules assigned, templates or files.Used199.33 MBAvail

6Before Using the ProductCopyrightSamsun

When content is runningControl buttons on the remoteplayli

61File Formats Compatible with Player  Supported file systems include FAT32 and NTFS.  A file with a vertical and horizontal resolution larger than

62ContentsFile Extension Container Video Codec Resolution Frame rate(fps)Bit rate(Mbps)Audio Codec*.avi*.mkv*.asf*.wmv*.mp4*.mov*.3gp*.vro*.mpg*.mpeg*

63Video Audio Image  3D video is not supported.  Content with a resolution larger than the resolution 

64Power Point PDF WORD   – Extension : ppt, pptx –   Functions not supported – Anim

65Template les LFD  My Templates.  Supported in Network Channel  

66ScheduleHOME ScheduleENTER EAM1201020304050607080910111200010203040506070809101100PMAM[Ch.1] ******* ScheduleConnectedInformationLocation:Int

67Clone ProductHOME Clone ProductENTER EClone ProductMENU – The displayed image may differ depending on the model.Export settings on the produc

68ID SettingsHOME ID SettingsENTER EID Settings – The displayed image may differ depending on the model.Assign an ID to a set.Device ID

69Video WallHOME Video WallENTER E – The displayed image may differ depending on the model.Customise the layout of multiple displays

7Safety PrecautionsWarningCaution

Screen PositionScreen Position feature.Selecting Screen Posit

71Network StatusHOME Network StatusENTER ENetwork Status – The displayed image may differ depending on the model.Check the current network and

72Picture ModeHOME Picture ModeENTER EPicture Mode – The displayed image may differ depending on the model.Select a picture mode (Picture Mode

73On/Off TimerHOME On/Off TimerENTER EOn/Off Timer – The displayed image may differ depending on the model. You must set Clock Set

74Off TimerSet the off timer (Off TimerOff Timer 1Off Timer 7)  Setup: Select Off, Once, E

75TickerHOME TickerENTER ETicker – The displayed image may differ depending on the model.Input text while a video or image is displayed and dis

76URL LauncherHOME  URL LauncherENTER EURL LauncherURL Launcher – The displayed image may differ depending on the model.For details on how to u

77URL Launcher SettingsHOME → URL Launcher Settings → ENTER EURL Launcher Settings – The displayed image may differ depending on the model. • Insta

78Approving a connected device from the server First configure the server Server Network Settings1 Access the server you have

797 Select the All8 

8Storagewhite-coloured stains on the product. Contact Cus

Screen AdjustmentConfigure the Picture settings (Backlight, Colour Tone, etc.).The layout of the Picture menu options may vary depending on the prod

81Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)MENU mPictureENTER E・・・・・・PicturePicture Mode Shops & Shopping CentresB

82Colour TemperatureMENU mPictureColour TemperatureENTER EPictureColour Temperature  – The displayed image may differ depending on the

83White BalanceMENU mPictureWhite BalanceENTER EPicture – The displayed image may differ depending on the model.2 Point

84GammaMENU mPictureGammaENTER E・PictureGammaBT.1886BT.1886 – The displayed image may differ depending on the model.

85Advanced SettingsMENU mPictureAdvanced SettingsENTER EAdvanced SettingsContrast EnhancerBlack ToneFlesh ToneRGB Only ModeColour Space Setti

86Advanced SettingsColour Space SettingsHDMI UHD ColorMotion LightingHDR+ ModeNativeOffOff – The displayed image may differ depending on the model.Col

87Picture OptionsMENU mPicturePicture OptionsENTER EPicture OptionsColour ToneDigital Clean ViewHDMI Black LevelFilm ModeAuto Motion Plus Set

88Picture OptionsColour ToneDigital Clean ViewHDMI Black LevelFilm ModeAuto Motion Plus SettingsLocal DimmingDynamic BacklightOffAutoAuto2AutoOffOn –

89Picture OptionsColour ToneDigital Clean ViewHDMI Black LevelFilm ModeAuto Motion Plus SettingsLocal DimmingDynamic BacklightOffAutoAuto2AutoOffOn –

9Caution  !

Picture OptionsColour ToneDigital Clean ViewHDMI Black LevelFilm ModeAuto Motion Plus SettingsLocal DimmingDynamic BacklightOffAutoAuto2AutoOffOn –

91Picture Size SettingsMENU mPicturePicture Size SettingsENTER E・・Picture Size SettingsPicture Size OffFit to screenZoom and Pos

92Reset PictureMENU mPictureReset PictureENTER EPictureReset Picture – The displayed image may differ depending on the model.Resets your curr

93OnScreen DisplayDisplay OrientationMENU mOnScreen DisplayDisplay OrientationENTER EDisplay OrientationOnscreen Menu OrientationSource Conte

94Screen ProtectionMENU mOnScreen DisplayScreen ProtectionENTER EScreen ProtectionAuto Protection TimeScreen Burn ProtectionOff – The display

95Screen Burn ProtectionPixel ShiftTimerImmediate display Off – The displayed image may differ depending on the model.TimerYou can set the timer for S

96Screen Burn ProtectionPixel ShiftTimerImmediate display Off – The displayed image may differ depending on the model.Immediate displaySelect the scre

97Message DisplayMENU mOnScreen DisplayMessage DisplayENTER EMessage DisplaySource InfoNo Signal MessageMDC MessageDownload Status MessageOnO

98LanguageMENU mOnScreen Display LanguageENTER EOnScreen DisplayLanguage English – The displayed image may differ depending on the model.Set t

99Sound AdjustmentConfigure the sound (Sound) settings for the product.Sound ModeMENU mSoundSound ModeENTER ESoundSound ModeBalanceEqualiserH