Samsung WF-J1254 User Manual download pdf (Page 18)

E-1 SAMSUNG Washing Machine Owner’s Instructions

Problems and solutions

The washing machine will not start

• Make sure the door is ﬁrmly closed.

• Make sure the washing machine is plugged in.

• Make sure the water source faucet is turned on.

• Make sure to press the Start/Pause button.

No water or insuﬃcient water supply

• Make sure the water source faucet is turned on.

• Make sure the water source hose is not frozen.

• Make sure the water intake hose is not bent.

• Make sure the ﬁlter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

• Make sure the washing machine is running with suﬃcient water pressure.

• Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

• Make sure the washing machine is set on a level surface. If the surface is not level, adjust the

washing machine feet to level the appliance (see page B-2).

• Make sure that the shipping bolts are removed (see page B-2).

• Make sure the washing machine is not touching any other object.

• Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

• Make sure the drain hose is not squashed or bent.

• Make sure the debris ﬁlter is not clogged (see page D-2).

The Door does not open

• The door will not open until 3 minutes after the machine stops or the power turns oﬀ.

Understanding error messages

Error displayed Solution

• Close the door.

• Make sure the source water faucet is turned on.

• Check the water pressure.

• Clean the debris ﬁlter.

• Make sure the drainage hose is installed correctly.

• Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the ﬁnal

spin result might be unsatisfactory and an “UE” error message will be shown in the

display window.

cE / 3E

• Call after-sales service.

Before contacting After-Sales service:

1. Try to remedy the problem (See “Troubleshooting” on this page).

2. Restart the programme to see if the fault is repeated.

3. If the malfunction persists, call after-sales service and describe the problem.

Troubleshooting

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Samsung WF-J1254 User Manual Page 18

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