Samsung WW70J44A3MW User Manual Page 44

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  • TROUBLESHOOTING
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44 English
Troubleshooting
Troubleshooting
Problem Action
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
• Make sure the mesh lter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh lter.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufcient power, it will operate
normally.
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.
• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
WW70J4473MW_DC68-03755G-EN.indd 44 2017/3/27 14:36:15
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