Samsung FTQ352IWUW Service Manual

FREE STANDING RANGERefer to the service manual in the GSPN(see rear cover) for the more information.1. Precaution2. ProductSpecication3. Disassem

102.Specications2-3 AccessoryItem Description Code No. Q’tyRack Flat DG75-01001A 2Tray Grate DG63-00068A 1Tray Broil DG63-00067A 1Cleaner & Clea

1005. Exploded Views and Parts List5-4 Control Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkC003 O

1015. Exploded Views and Parts List5-4 Control Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNARemarkC082 DG

1025. Exploded Views and Parts List5-4 Control Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNARemarkC082 DG

1035. Exploded Views and Parts List5-4 Control Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNARemarkC082 DG

1045. Exploded Views and Parts List5-5 Cook top Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkM310

1055. Exploded Views and Parts List5-5 Cook top Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH064

1065. Exploded Views and Parts List5-5 Cook top Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH064

1075. Exploded Views and Parts List5-5 Cook top Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH064

1085. Exploded Views and Parts List5-6 Drawer Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkM317 DG

1095. Exploded Views and Parts List5-6 Drawer Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH065 DG

113. Disassembly and Reassembly3-1 Removing Cover-Back Main Wire, Cover-Back Guard Wire and PCB-MainWARNINGELECTRICAL SHOCK HAZARDDisconnect power

1105. Exploded Views and Parts List5-6 Drawer Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH065 DG

1115. Exploded Views and Parts List5-6 Drawer Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkH065 DG

1125. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-1

1135. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-1

1145. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-1

1155. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-1

(S.N.A : SERVICE NOT AVAILABLE)Level. No. Code No. Version Description Specication Q’ty SA/SNARemark1-1 Z066 DG69-00066A 01,02,03 PAD-RACK FLAT A-1 P

1176. PCB Diagrams6-1 PCB Diagrams (Main)(This Document can not be used without Samsung’s authorization)①②③④⑤⑥⑧ ⑨⑩⑫⑪⑬⑭ ⑮No.Parts NumberPart Name Funct

1186. PCB Diagrams6-2 PCB Diagrams(This Document can not be used without Samsung’s authorization)CN05 Key Pad ConnectorT021) W/Drawer Relay T021) W/

1197. Wiring Diagrams7-1 Wiring Diagrams(This Document can not be used without Samsung’s authorization)

123. Disassembly and Reassembly3-2 Removing Regulator-EnergyWARNINGDisconnect power before servicing the range Replace all panels before operating ran

1208. Schematic Diagrams8. Schematic Diagrams8-1 Schematic Diagrams(This Document can not be used without Samsung’s authorization)BROILA1-BETTER OPTIO

1218. Schematic Diagrams8-2 Schematic Diagrams(This Document can not be used without Samsung’s authorization) SUB-PCBL2L1W/DDLVCOML1BAKEBROILHEATER CO

GSPN (Global Service Partner Network)Contry Web SiteNorth America service.samsungportal.comLatin America latin.samsungportal.comCIS cis.samsungportal.

133. Disassembly and Reassembly3-3 Removing Surface elements and The Ceramic Glass CooktopWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servic

143. Disassembly and Reassembly3-3 Removing Surface elements and The Ceramic Glass CooktopParts Explaination Photo ExplainationSurface elements and C

153. Disassembly and Reassembly3-4 Removing The Latch-Door & Switch-Door PlungerWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing t

163. Disassembly and Reassembly3-5 Removing Heater-BroilWARNINGDisconnect power before servicing the range. Replace all panels before operating range.

173. Disassembly and Reassembly3-7 Removing Heater-Bake (00 Version)Parts Explaination Photo ExplainationHeater-Bake1. Unplug range or disconnect pow

183. Disassembly and Reassembly3-6 Removing Heater-Bake (01 Version)Parts Explaination Photo ExplainationHeater-Bake1. Unplug range or disconnect pow

193. Disassembly and Reassembly3-7 Removing Convection Element, Fan-Covnection and Motor-ConvectionParts Explaination Photo ExplainationConvection Ele

2• Contents1. Precaution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

203. Disassembly and Reassembly3-8 Removing LampWARNINGDisconnect power before servicing the range. Replace all panels before operating range. Failure

213. Disassembly and Reassembly3-9 Removing Sensor-ThermistorWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all pa

223. Disassembly and Reassembly3-10 Removing Assy-Drawer & Heater-Warming DrawerWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing th

233. Disassembly and Reassembly3-10 Removing Assy-Drawer & Heater-Warming DrawerParts Explaination Photo ExplainationAssy-Drawer & Heater-Warm

243. Disassembly and Reassembly3-11 Removing and Replacing Oven DoorWARNINGThe door is very heavy. Be careful when removing door Do not lift door up b

253. Disassembly and Reassembly3-12 Removing Handle-Door and Glass-InnerWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Rep

263. Disassembly and Reassembly3-12 Removing Handle-Door and Glass-InnerParts Explaination Photo ExplainationHandle DoorTo remove Handle-Door1. Remove

273. Disassembly and Reassembly3-12 Removing Handle-Door and Glass-InnerParts Explaination PhotoHandle Door Explaination4. Remove Bafe-Door and take

283. Disassembly and Reassembly3-13 Removing Gasket-DoorWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all panels

293. Disassembly and Reassembly3-14 Removing The Panel-SideWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all pane

31. Precaution1-1 ForwardThis SAMSUNG Service Manual, “ 30” Freestanding Self-Cleaning Electric Range,” provides the technician with information on th

304. Troubleshooting4-1 Failure Display CodesThere is a error code and two kinds of error codes. Possible error codes during use can be checked before

314. Troubleshooting4-1 Failure Display CodesSafety errorFailure code CAUSE SOLUTIONE-08 Oven heating error1. Disconnect power. Open the back cover. D

324. Troubleshooting4-1 Failure Display Codes (00 Version)Safety errorFailure code CAUSE SOLUTIONE-27oven sensor opened(over 2950Ω)1) After 20 seco

334. Troubleshooting4-1 Failure Display Codes (01 Version)Safety errorFailure code CAUSE SOLUTIONE-27oven sensor opened(over 2950Ω)1) After 20 seconds

344. Troubleshooting4-1 Failure Display Codes (02 Version)Safety errorFailure code CAUSE SOLUTIONE-27oven sensor opened(over 2950Ω)1) After 20 seco

354. Troubleshooting“E-27” or “E-28”Disconnect power Measure sensor resistance. (1080Ω at the room temperature) No No NoOkOkCheck the connecting con

364. Troubleshooting4-1 Failure Display CodesSafety errorFailure code CAUSE SOLUTIONE-08 oven heating error1) It will display “E-08” after buzzer is b

374. Troubleshooting4-1 Failure Display Codes (00 Version)Safety error“E-08” or“E-0A”* Replace sub PCB * Solder again if pattern is damaged or parts

384. Troubleshooting4-1 Failure Display Codes (01 Version)Safety error“E-08” or“E-0A”* Replace main PCB* Solder again if pattern is damaged or parts

394. Troubleshooting4-1 Failure Display Codes (02 Version)Safety error“E-08” or“E-0A”* Replace sub PCB * Solder again if pattern is damaged or parts

41. Precaution1-3 Important Safety InstructionsRead and follow all instructions before using your oven to prevent the risk of re, electric shock, inj

404. Troubleshooting4-1 Failure Display Codes (03 Version)Safety error“E-08” or“E-0A”* Replace main PCB* Solder again if pattern is damaged or parts

414. Troubleshooting4-1 Failure Display Codes (00 Version)Failure code CAUSE SOLUTIONE-0E Door locking error*Control lockout(press cooking time and De

424. Troubleshooting4-1 Failure Display Codes (01 Version)Failure code CAUSE SOLUTIONE-0E Door locking error*Control lockout(press cooking time and De

434. Troubleshooting4-1 Failure Display Codes (02 Version)Failure code CAUSE SOLUTIONE-0E Door locking error*Control lockout(press cooking time and De

444. Troubleshooting4-1 Failure Display Codes (03 Version)Failure code CAUSE SOLUTIONE-0E Door locking error*Control lockout(press cooking time and De

454. Troubleshooting4-1 Failure Display Codes (00 Version)Failure code CAUSE SOLUTION-SE- short keyWhen 10 seconds elapses, It will display “-S

464. Troubleshooting4-1 Failure Display Codes (01 Version)Failure code CAUSE SOLUTION-SE- short keyWhen 10 seconds elapses, It will display “-SE-” aft

474. Troubleshooting4-1 Failure Display Codes (02 Version)Failure code CAUSE SOLUTION-SE- short keyWhen 10 seconds elapses, It will display “-S

484. Troubleshooting4-1 Failure Display Codes (03 Version)Failure code CAUSE SOLUTION-SE- short keyWhen 10 seconds elapses, It will display “-SE-” aft

494. Troubleshooting4-1 Failure Display Codes (00 Version)Control PCB OperationSort of Control PCBMain PCBSub PCBTouch control PCB( Front )( Front ) (

51. PrecautionSURFACE COOKING UNITS• Use Proper Pan Size – This appliance is equipped with one or more surface units of different sizes. Select utens

504. Troubleshooting4-1 Failure Display Codes (01 Version)Control PCB OperationSort of Control PCBMain PCBTouch control PCB( Front )( Front ) ( Back )

514. Troubleshooting4-1 Failure Display Codes (02 Version)Control PCB OperationSort of Control PCBMain PCBSub PCBTouch control PCB( Front )( Front ) (

524. Troubleshooting4-1 Failure Display Codes (03 Version)Control PCB OperationSort of Control PCBMain PCBTouch control PCB( Front )( Front ) ( Back )

534. Troubleshooting4-1 Failure Display Codes (00 Version)* Explain of primary parts of Main PCB ZNR1(Varistor)CN03CN03Warmer Drawer RelayWarmer

4-1 Failure Display Codes (00 Version)Explain primary parts of Sub PCB ZNR1(Varistor)CN06CN06Warmer Drawer RelayWarmer Drawer RelayIC02(7812)IC0

4-1 Failure Display Codes (01 Version)* Explain of primary parts of Main PCB ZNR1(Varistor)CN06CN06Warmer Drawer RelayWarmer Drawer RelayIC02(7

564. Troubleshooting4-1 Failure Display Codes (02 Version)* Explain of primary parts of Main PCB ZNR1(Varistor)CN03CN03Warmer Drawer RelayWarmer

574. Troubleshooting4-1 Failure Display Codes (02 Version)Explain primary parts of Sub PCB ZNR1(Varistor)CN06CN06Warmer Drawer RelayWarmer Draw

584. Troubleshooting4-1 Failure Display Codes (03 Version)* Explain of primary parts of Main PCB ZNR1(Varistor)CN06CN06Warmer Drawer RelayWarme

594. TroubleshootingSYMPTOM DIAGNOSIS REMEDYoven not operating(No power,No display)* Measure an input voltage. (240/120V or 208/120V)* Measure an inp

61. Precaution1-4 Model & Serial Number Label and Tech Sheet LocationsThis Model / Serial Number label and Tech Sheet locations are shown below.Mo

604. TroubleshootingSYMPTOM DIAGNOSIS REMEDYOven temperature is risen fast.* Check whtether temperature is risen over 400˚F(202˚C) within 10 minutes

614. TroubleshootingSYMPTOM DIAGNOSIS REMEDYCooktop is not working or being occurred a abnormal working.* Make sure that Radiant element or Innite

624. Troubleshooting4-2 Electrical MalfunctionSafety errorL1(Black)L1(Black)N(White)N(White)L2(Red)L2(Red)(Terminal Block)(Terminal Block)*Thermostat

634. Troubleshooting4-2 Electrical Malfunction * Replace Low Voltage Transformer * replace Main PCB.Yes YeNos* Measure resistance and voltage of Low

644. TroubleshootingLR radiant element(No heating or Abnormal working)Disconnect power*Check the LR infinite switchOkNoNext PageOk*Check whether harne

654. Troubleshooting4-2 Electrical MalfunctionLR radiant element (No heating or Abnormal working) * Check the element of LR Radiant *Check whether h

664. Troubleshooting4-2 Electrical MalfunctionLF radiant element (No heating orabnomal working) * Disconnect power * Check the LF infinite switch *C

674. Troubleshooting4-2 Electrical MalfunctionLF radiant element (No heating or Abnormal working) *check the element of LF Radiant *Check whether ha

684. Troubleshooting4-2 Electrical MalfunctionRR radiant element (No heating orabnomal working) * Disconnect power * Check the RR infinite switch *C

694. Troubleshooting4-2 Electrical MalfunctionRR radiant element (No heating or Abnormal working) *Check the element of RR Radiant *Check whether har

72.Specications2-1 FeaturesFeaturesBiggest CapacityLarge family food in holidayTurkey 24lbs = 4.4 cu ft- Samsung : 5.7 cu.ft- CompetitorsA : 5.4 cu.

704. Troubleshooting4-2 Electrical MalfunctionRF radiant element (No heating orabnomal working) * Disconnect power * Check theRF infinite switch *Ch

714. Troubleshooting4-2 Electrical MalfunctionRF radiant element (No heating or Abnormal working) *check the element of RF Radiant *Check whether ha

724. Troubleshooting4-2 Electrical Malfunction (00 Version)RC radiant element(No heating or Abnormal working) * Disconnect power *Check warming center

734. Troubleshooting4-2 Electrical Malfunction (01 Version)RC radiant element(No heating or Abnormal working) * Disconnect power *Check warming center

744. Troubleshooting4-2 Electrical Malfunction (02 Version)RC radiant element(No heating or Abnormal working) * Disconnect power *Check warming center

754. Troubleshooting4-2 Electrical Malfunction (03 Version)RC radiant element(No heating or Abnormal working) * Disconnect power *Check warming center

764. Troubleshooting4-2 Electrical Malfunction (00 Version)RC radiant element (No heating or Abnormal working) *Check element of RC radiant. *Check

774. Troubleshooting4-2 Electrical Malfunction (01 Version)RC radiant element(No heating orAbnormal working) *Check element of RC radiant. *Check whet

784. Troubleshooting4-2 Electrical Malfunction (02 Version)RC radiant element (No heating or Abnormal working) *Check element of RC radiant. *Check

794. Troubleshooting4-2 Electrical Malfunction (03 Version)RC radiant element(No heating orAbnormal working) *Check element of RC radiant. *Check whet

82.SpecicationsFeaturesEasy Steam Cleaning- More Efciency & Time Saving- Available for Water and Oven Washing Liquid (Water + Detergent)- Takes

804. Troubleshooting4-2 Electrical MalfunctionHot indicator Lamp failure (cooktop)(* Warning : Having a short circuit of harness color to be turned “Y

814. Troubleshooting4-2 Electrical MalfunctionComponent testing proceduresWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. R

824. TroubleshootingFIGURE TESTS MEASURE RESULTSOven Lamp SocketOven Lamp Socket* First of all, make sure that lamp lament is disconnected or

834. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTSLR Infinite Switch (Single)LR Infinite Switch (Single)* Check whether harne

844. Troubleshooting4-2 Electrical Malfunction∞FIGURE TESTS MEASURE RESULTSLF -> RFLF -> RF* Check whether harness is connected with switch pro

854. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTS1200W1200WRR or LR Radient elementRR or LR Radient elementElementTerminalEle

864. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTS187N187NElementTerminalElementTerminal250250100W100WRC radient elementRC rad

874. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTSDoor plunger switchDoor plunger switch* Check the state of working of switc

884. TroubleshootingOven sensor resistance (Temperature vs. Sensor resistance)Ro = 1000 Ohms (0˚C), RP = 2757 Ohms, Up = 5V, a = 0.00375degree F degre

895. Exploded Views and Parts List5-1 Exploded Views(00 Version)H005M248M354M268M054Z047P234P234M243Z049Z048C003C213M315M348H001H049P233P232M314W002M0

92.Specications2-2TableofSpecicationsItemsModelNEW MODELModel Name FTQ352IWW/XACCategory ConvectionOverall Width 30”Installation type Freestandi

905. Exploded Views and Parts List5-1 Exploded Views(01 Version)H005M338M339M339M248M354M268M054P234P234M322M322Z049P349P241M348M337M316H049H060P236M3

915. Exploded Views and Parts List5-1 Exploded Views(02 Version)H005M248P234P234M322Z049P349M354P241M348M337M316C003H049H060P236M314M015M327M328M319B0

925. Exploded Views and Parts List5-1 Exploded Views(03 Version)H005M054M248M338P234P234Z049P349M354P241M348M337C003H049H060P236M314M015M327M328B041M3

935. Exploded Views and Parts ListNo. Code No. Description Specication Q’ty SA/SNA RemarkB041 DG66-00009A LATCH-DOOR 011-67508-01,-,-,-,-,30-EOVEN 1

945. Exploded Views and Parts ListNo. Code No. Description Specication Q’ty SA/SNARemarkM354 DG34-00006A SWITCH-DOOR PLUNGER -,-,-,-,-,-,-,-,-,-, 1 S

955. Exploded Views and Parts ListNo. Code No. Description Specication Q’ty SA/SNARemarkB041 DG66-00009A LATCH-DOOR 011-67508-01,-,-,-,-,30-EOVEN 1 S

965. Exploded Views and Parts List 5-3 Door Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkV027 DG97

975. Exploded Views and Parts List 5-3 Door Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkD004 DG94

985. Exploded Views and Parts List 5-3 Door Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkD004 DG94

995. Exploded Views and Parts List 5-3 Door Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkD049 DG97