Samsung DS 5064B AOM Specifications Page 126
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CHAPTER 4. Business Feature Package OfficeServ 500 General Description Guide/Ed.00
Page 4-68 © SAMSUNG Electronics Co., Ltd.
14 SAMPLE ALARM REPORT
ALARM REPORT FOR [OfficeServ 500 SAMPLE ] MAR/24/2003 19:45
======================================================================
MM/DD/YYYY ERR.TIME ERR.CODE ERROR DISPLAY POSITION
======================================================================
03/14/2003 16:45:00 [MNF22] phone Disconnect C1-S7-P02
03/14/2003 16:45:00 [MNF23] phone Connect C1-S7-P02
03/14/2003 16:45:00 [MNF03] IPC Error C1-S01
03/14/2003 16:45:00 [MNF03] IPC Error C1-S04
03/14/2003 16:45:00 [MNF22] phone Disconnect C1-S7-P03
03/14/2003 16:45:00 [MNF03] IPC Error C1-S01
03/14/2003 16:45:00 [MNF03] IPC Error C1-S04
03/14/2003 16:45:00 [MNF22] phone Disconnect C1-S7-P04
03/14/2003 16:45:00 [MNF03] IPC Error C1-S01
03/14/2003 16:45:00 [MNF03] IPC Error C1-S04
03/14/2003 16:46:00 [MNF01] Card Out C1-S07
03/14/2003 16:46:00 [MNF02] Card In C1-S07
03/14/2003 16:47:00 [MJD01] SYNC Failure C2-S02
03/14/2003 16:47:00 [MJD02] SYNC Recovery C2-S02
03/16/2003 16:47:00 [MNF04] Trunk Fault C1-S08-P03
03/16/2003 16:48:00 [MNF05] Trunk Recovery C1-S08-P01
03/16/2003 16:48:00 [MNF05] Trunk Recovery C1-S08-P02
03/16/2003 16:48:00 [MNF05] Trunk Recovery C1-S08-P03
03/18/2003 16:51:00 [MNF01] Card Out C1-S02
03/18/2003 16:51:00 [MNF02] Card In C1-S02
03/18/2003 17:04:00 [MJD05] Yellow Alarm C1-S02
03/19/2003 17:22:00 [MJD06] Yellow Alarm Rec C1-S02
03/19/2003 17:23:00 [MNF01] Card Out C1-S06
03/20/2003 17:24:00 [MJC01] DTMF Fault MCP OPT:2
03/20/2003 17:24:00 [MJC01] DTMF Fault C#2 OPT:2
03/20/2003 17:24:00 [MJC01] DTMF Fault C#3 OPT:3
03/20/2003 17:24:00 [MJC01] DTMF Fault C#3 OPT:3
03/20/2003 17:24:00 [MNF03] IPC Error C1-S01
03/20/2003 17:24:00 [MNF03] IPC Error C1-S04
03/24/2003 17:24:00 [MJD19] PRI Restart C2-S02
03/24/2003 17:25:00 [MNF23] phone Connect C1-S7-P08
- General Description Guide 1
- COPYRIGHT 2
- TRADEMARKS 2
- INTRODUCTION 3
- Reference 4
- Revision History 5
- SAFETY CONCERNS 7
- TABLE OF CONTENTS 9
- CHAPTER 3. Specifications 10
- LIST OF FIGURES 11
- LIST OF TABLES 12
- CHAPTER 1 13
- Introduction To System 13
- 2 SIZE AND CONFIGURATION 15
- 2.2 Two Cabinet System 16
- 2.3 Three Cabinet System 18
- SPECIFICATIONS 19
- 3.3 System Specifications 20
- 3.4 Syetem Configuration 21
- 4 TECHNOLOGY 25
- 5 PROGRAMMING 26
- CHAPTER 2 27
- Hardware Descriptions 27
- 2 COMMON CONTROL CARDS 28
- MCP2 Card 29
- 2.3 SmartMedia Cards 33
- 2.5 Modem Daughter Board 33
- 3 INTERFACE CARDS 34
- MGI3 Card 35
- MGI1/MGI2 Card 35
- 3.2 Station Cards 36
- 3.3 Other Cards 37
- 4 STATION EQUIPMENT 39
- Figure 2.4 DS-5012L 40
- Figure 2.5 DS-5014D 41
- Figure 2.6 DS-5021D 42
- Figure 2.7 ITP-5012L 42
- Figure 2.12 DS-5064B 44
- 4.2 DCS Series Equipment 45
- Figure 2.15 STD 12B phone 46
- DS 24S phone 47
- DS 24D phone 48
- Figure 2.20 Economic phone 49
- CHAPTER 3 53
- Specifications 53
- 3 DIMENSIONS AND WEIGHTS 54
- 4 ENVIRONMENTAL LIMITS 54
- 5 CABLE REQUIREMENTS 54
- 6 SYSTEM TONES 55
- 7 PHONE LED INDICATIONS 56
- (in minutes)* 57
- CHAPTER 4 59
- Business Feature Package 59
- 1 SYSTEM FEATURES 60
- Forced-Verified 62
- Forced-Not Verified 62
- Voluntary 62
- VOLUNTARY 64
- Executive Answer Mode 65
- Executive Status (MCP2) 65
- Divert (MCP2) 65
- Caller ID 66
- Caller ID Features 66
- Name/Number Display 66
- Next Call 66
- Caller ID on SMDR 68
- Number to Name Translation 68
- ALL CALLS 68
- DIRECTED 71
- ADD-ON (5 PARTY) 72
- UNSUPERVISE 72
- TAPI 2.1 73
- WITH WARNING TONE 76
- WITHOUT WARNING TONE 77
- Primary Rate Interface (PRI) 79
- Basic Rate Interface (BRI) 79
- OPERATOR 84
- STATION GROUP 85
- Time Based Routing-plans 86
- Automatic/Manual 86
- Temporary Override 87
- Spot Call Plus 87
- Holiday Schedule 87
- Spot News 88
- Spot Choice 88
- LAN module 89
- SPECIAL CODE TABLE 90
- UCD GROUPS 91
- Call Statistics 91
- AGENT STATISTICS 91
- GROUP SUPERVISORS 91
- PRINTED REPORTS 91
- 2 STATION FEATURES 94
- 48 BUTTON AOM 95
- 64 BUTTON MODULE 95
- Station Lock 102
- 3 DISPLAY FEATURES 104
- Abandon Call List 106
- Call Screen 108
- Agent Screen 108
- 4 SAMPLE DISPLAYS 109
- 5 SAMPLE CALLER ID DISPLAYS 110
- 6 SAMPLE UCD DISPLAYS 111
- 8 SAMPLE SMDR PRINTOUT 113
- (WITH CALLER ID NUMBER) 113
- 9 SAMPLE UCD REPORT 114
- 10 UCD CALL STATISTICS 115
- Total Calls Received 116
- Longest Queue Time Today 116
- Longest Queue Time Now 116
- 11 UCD AGENT STATISTICS 117
- 12 SAMPLE TRAFFIC REPORT 118
- 13 TRAFFIC REPORT OVERVIEW 120
- 14 SAMPLE ALARM REPORT 126
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