Samsung DS 5064B AOM Specifications Page 95
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OfficeServ 500 General Description Guide/Ed.00 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-37
2.1 Station Feature Descriptions
2.1.1 Add-On Module
48 BUTTON AOM
The 48-button Add-On Module(AOM) adds to the capability of any phone.
The 48 programmable buttons with red buttons can be used for feature buttons,
DSS/BLF buttons or one touch speed dial buttons.
64 BUTTON MODULE
The 64-button module adds to the capability of any phone. Up to four 64-button
modules can be added to each phone. The 64 programmable red LED buttons with
red LED can be used for feature buttons, DSS/BLF buttons or one touch speed dial
buttons. A maximum of 8 can be installed on an OfficeServ 500 system running
OfficeServ 500-M version software, or a maximum of 32 can be installed on an
OfficeServ 500 system running OfficeServ 500-L version software.
2.1.2 Appointment Reminder
Phones with an alarm button can be used like an alarm clock. When programmed for
a specific time, the phone will sound a distinctive ring to remind you of meetings or
appointments. Alarms can be set for !today only or for every day at the same time.
Up to three alarms may be set at each phone. Display phones can also show a
programmed message when the alarm rings.
2.1.3 Automatic Hold
Station users can enable or disable automatic hold at their phones. While you are
engaged on an outside(Trunk line) call, pressing another trunk button, route button or
CALL button automatically puts the call on hold when this feature is enabled.
Pressing TRSF, CONFERENCE, PAGE or a DSS button will always automatically
place the call on hold. This type of automatic hold is not a user-selectable option.
2.1.4 Automatic Privacy
All conversations on outside lines and intercom calls are automatically private.
The privacy feature can be turned off on a per-line basis.
Intercom calls cannot be automatically held.
- General Description Guide 1
- COPYRIGHT 2
- TRADEMARKS 2
- INTRODUCTION 3
- Reference 4
- Revision History 5
- SAFETY CONCERNS 7
- TABLE OF CONTENTS 9
- CHAPTER 3. Specifications 10
- LIST OF FIGURES 11
- LIST OF TABLES 12
- CHAPTER 1 13
- Introduction To System 13
- 2 SIZE AND CONFIGURATION 15
- 2.2 Two Cabinet System 16
- 2.3 Three Cabinet System 18
- SPECIFICATIONS 19
- 3.3 System Specifications 20
- 3.4 Syetem Configuration 21
- 4 TECHNOLOGY 25
- 5 PROGRAMMING 26
- CHAPTER 2 27
- Hardware Descriptions 27
- 2 COMMON CONTROL CARDS 28
- MCP2 Card 29
- 2.3 SmartMedia Cards 33
- 2.5 Modem Daughter Board 33
- 3 INTERFACE CARDS 34
- MGI3 Card 35
- MGI1/MGI2 Card 35
- 3.2 Station Cards 36
- 3.3 Other Cards 37
- 4 STATION EQUIPMENT 39
- Figure 2.4 DS-5012L 40
- Figure 2.5 DS-5014D 41
- Figure 2.6 DS-5021D 42
- Figure 2.7 ITP-5012L 42
- Figure 2.12 DS-5064B 44
- 4.2 DCS Series Equipment 45
- Figure 2.15 STD 12B phone 46
- DS 24S phone 47
- DS 24D phone 48
- Figure 2.20 Economic phone 49
- CHAPTER 3 53
- Specifications 53
- 3 DIMENSIONS AND WEIGHTS 54
- 4 ENVIRONMENTAL LIMITS 54
- 5 CABLE REQUIREMENTS 54
- 6 SYSTEM TONES 55
- 7 PHONE LED INDICATIONS 56
- (in minutes)* 57
- CHAPTER 4 59
- Business Feature Package 59
- 1 SYSTEM FEATURES 60
- Forced-Verified 62
- Forced-Not Verified 62
- Voluntary 62
- VOLUNTARY 64
- Executive Answer Mode 65
- Executive Status (MCP2) 65
- Divert (MCP2) 65
- Caller ID 66
- Caller ID Features 66
- Name/Number Display 66
- Next Call 66
- Caller ID on SMDR 68
- Number to Name Translation 68
- ALL CALLS 68
- DIRECTED 71
- ADD-ON (5 PARTY) 72
- UNSUPERVISE 72
- TAPI 2.1 73
- WITH WARNING TONE 76
- WITHOUT WARNING TONE 77
- Primary Rate Interface (PRI) 79
- Basic Rate Interface (BRI) 79
- OPERATOR 84
- STATION GROUP 85
- Time Based Routing-plans 86
- Automatic/Manual 86
- Temporary Override 87
- Spot Call Plus 87
- Holiday Schedule 87
- Spot News 88
- Spot Choice 88
- LAN module 89
- SPECIAL CODE TABLE 90
- UCD GROUPS 91
- Call Statistics 91
- AGENT STATISTICS 91
- GROUP SUPERVISORS 91
- PRINTED REPORTS 91
- 2 STATION FEATURES 94
- 48 BUTTON AOM 95
- 64 BUTTON MODULE 95
- Station Lock 102
- 3 DISPLAY FEATURES 104
- Abandon Call List 106
- Call Screen 108
- Agent Screen 108
- 4 SAMPLE DISPLAYS 109
- 5 SAMPLE CALLER ID DISPLAYS 110
- 6 SAMPLE UCD DISPLAYS 111
- 8 SAMPLE SMDR PRINTOUT 113
- (WITH CALLER ID NUMBER) 113
- 9 SAMPLE UCD REPORT 114
- 10 UCD CALL STATISTICS 115
- Total Calls Received 116
- Longest Queue Time Today 116
- Longest Queue Time Now 116
- 11 UCD AGENT STATISTICS 117
- 12 SAMPLE TRAFFIC REPORT 118
- 13 TRAFFIC REPORT OVERVIEW 120
- 14 SAMPLE ALARM REPORT 126
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