Samsung ML-1640 User's Guide Page 37
- Page / 83
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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34 _Troubleshooting
Printing problems
The paper keeps
jamming.
• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, load only one size of print
media at a time in the tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 20.
• There may be debris inside the machine. Open
the front cover and remove the debris.
Envelopes skew or
fail to feed correctly.
Ensure the paper guides are against both sides of
the envelopes.
CONDITION SUGGESTED SOLUTIONS
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
The machine
does not print.
The machine is not
receiving power.
Check the power cord
connections. Check the
power switch and the power
source.
The machine is not
selected as the
default printer.
Select Samsung ML-2240
Series as your default printer
in your Windows.
• Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam. See page
31.
• No paper is loaded. Load paper. See page 22.
• The toner cartridge is not installed. Install the
toner cartridge.
• If a system error occurs, contact your service
representative.
The connection
cable between the
computer and the
machine is not
connected properly.
Disconnect the printer cable
and reconnect it.
The connection
cable between the
computer and the
machine is
defective.
If possible, attach the cable
to another computer that is
working properly and print a
job. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has
more than one port, make
sure that the machine is
attached to the correct one.
The machine may
be configured
incorrectly.
Check the printer properties
to ensure that all of the print
settings are correct.
The printer driver
may be incorrectly
installed.
Repair the printer software.
See the Software section.
The machine is
malfunctioning.
Check the LEDs status on
the control panel to see if the
machine is indicating a
system error.
The machine
does not print
special sized
paper such as a
billing paper.
Paper size and
paper size setting do
not match.
Set the correct paper size in
the Custom in the Paper tab
in the printer properties. See
Software section
- Mono Laser Printer 1
- SPECIAL FEATURES 5
- FEATURES BY MODELS 6
- ABOUT THIS USER’S GUIDE 6
- FINDING MORE INFORMATION 7
- Safety information_5 8
- LASER SAFETY STATEMENT 9
- OZONE SAFETY 10
- RECYCLING 10
- RADIO FREQUENCY EMISSIONS 10
- Important 11
- Approvals and Certifications 11
- Safety information_9 12
- 10_Contents 13
- GLOSSARY 14
- CONTACT SAMSUNG WORLDWIDE 14
- SPECIFICATIONS 14
- PRINTER OVERVIEW 15
- CONTROL PANEL OVERVIEW 16
- On-Line/Error LED 17
- Toner LED 17
- Cancel button 17
- SUPPLIED SOFTWARE 18
- PRINTER DRIVER FEATURES 18
- SETTING UP THE HARDWARE 19
- PRINTING A DEMO PAGE 19
- SYSTEM REQUIREMENTS 19
- INSTALLING THE SOFTWARE 20
- 18 _Getting started 21
- SELECTING PRINT MEDIA 22
- Specifications on print media 23
- LOADING PAPER 25
- PRINTING A DOCUMENT 28
- CANCELING A PRINT JOB 28
- CLEANING YOUR MACHINE 29
- Maintenance_27 30
- MAINTAINING THE CARTRIDGE 31
- REPLACING THE TONER CARTRIDGE 32
- 30 _Maintenance 33
- TIPS FOR AVOIDING PAPER JAMS 34
- CLEARING PAPER JAMS 34
- In the paper feed area 35
- SOLVING OTHER PROBLEMS 36
- Printing problems 37
- Troubleshooting_35 38
- Printing quality problems 39
- Troubleshooting_37 40
- Common Windows problems 41
- Common Linux problems 41
- Common Macintosh problems 42
- MAINTENANCE PARTS 43
- HOW TO PURCHASE 43
- ML-1640 SERIES SPECIFICATIONS 44
- ML-2240 SERIES SPECIFICATIONS 45
- Glossary_43 46
- 44 _Glossary 47
- Glossary_45 48
- 46 _Glossary 49
- Samsung Printer 51
- Software section 51
- CONTENTS 52
- SHARING THE PRINTER LOCALLY 53
- USING SMART PANEL 53
- USING YOUR PRINTER IN LINUX 53
- 1 Installing Printer 55
- Software in Windows 55
- Installing Printer Software 55
- Reinstalling Printer Software 57
- Removing Printer Software 57
- 2 Basic Printing 58
- Printing a Document 58
- Make sure that your 58
- Printing to a file (PRN) 59
- Printer Settings 59
- Landscape 60
- Portrait 60
- Graphics Tab 61
- Extras Tab 62
- About Tab 63
- Printer Tab 63
- Using a Favorite Setting 63
- Using Help 63
- 3 Advanced Printing 64
- Printing Posters 65
- Printing Booklets 65
- Document 66
- Fitting Your Document to a 66
- Selected Paper Size 66
- Using Watermarks 67
- Using Overlays 68
- 4 Sharing the Printer 69
- Setting Up a Host Computer 69
- Setting Up a Client Computer 69
- 5 Using Smart Panel 70
- Opening the Troubleshooting 71
- Changing the Smart Panel 71
- Program Settings 71
- 6 Using Your Printer in 72
- Using the Unified Driver 74
- Configurator 74
- Ports Configuration 75
- 7 Using Your Printer with 77
- Installing Software 77
- Setting Up the Printer 78
- Printing 79
- Resolution(Quality) 80
- SOFTWARE SECTION 81
- REV 4.00 83
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