Samsung SF-530 Series User Manual download pdf (Page 150)

6.12

Troubleshooting

Problem

Possible Cause and Remedy

If faded areas, generally rounded, occur randomly on the

page:

• A single sheet of paper may be defective. Try reprinting

the job.

• The moisture content of the paper is uneven or the paper

has moist spots on its surface. Try a different kind or

brand of paper. See “Paper Type and Size” for faxing on

page 1.17 and “Selecting Print Media” for PC printing on

page 4.1.

• The paper lot is bad. The manufacturing processes can

cause some areas to reject toner. Try a different kind or

brand of paper.

• The toner cartridge may be defective. See “Vertical

repetitive defects” on page 6.13.

• If these steps do not correct the problems, contact a

service representative.

Dropouts

AaBbCc

If the amount of background toner shading becomes

unacceptable, the procedures below may help to clear the

condition:

• Change the paper to a lighter basis weight. See “Paper

Type and Size” for faxing on page 1.17 and “Selecting Print

Media” for PC printing on page 4.1.

• Check the printer’s environment; very dry (low humidity)

or high humidity (higher than 80 % RH) conditions can

increase the amount of background shading.

• Install a new toner cartridge.

• Adjust the shading setting. See “Adjusting Shading” on

page 5.2.

Gray background

• Clean the inside of the printer. See “Cleaning the Inside” on

page 5.4.

• Check the paper type and quality. See “Paper Type and

Size” for faxing on page 1.17 and “Selecting Print Media”

for PC printing on page 4.1.

• Try installing a new toner cartridge.

Toner smear

AaBbCc

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Samsung SF-530 Series User Manual Page 150

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