Samsung Falcon User's Guide

SAMSUNG DCS SYSTEMJune 2001FALCON KEYSET USER GUIDE

618 BUTTON FALCON KEYSET32 CHARACTER DISPLAYTwo lines with 16 characters each.KEYSET STATUS INDICATOR Usedto provide your keyset status.SOFT KEYSUsed

78 BUTTON FALCON KEYSET32 CHARACTER DISPLAYTwo lines with 16 characters each.KEYSET STATUS INDICATOR Usedto provide your keyset status.SOFT KEYS Used

864 BUTTON FALCON AOM64 PROGRAMMABLE KEYSWITH RED LIGHTS Used to callstations directly, to indicate busyconditions of other stations, forOne Touch dia

914 BUTTON FALCON AOM14 PROGRAMMABLE KEYSWITH RED LIGHTS Used to callstations directly, to indicate busyconditions of other stations, forOne Touch dia

10KEYSET DAUGHTER MODULES[28 AND 18 BUTTON KEYSETS ONLY]Falcon 28 and 18 button keysets can have one of three different types ofdaugher module install

11ASSEMBLING YOUR KEYSET• Place the keyset face down on a flat surface.• Remove the base pedestal by placing your thumbs over the attachmentclips and

12ADDING A KEYSET DAUGHTERBOARD MODULE• Place the keyset face down on a flat surface.• Remove the base pedestal by placing your thumbs over the attach

13OUTSIDE CALLSMAKING AN OUTSIDE CALL• Lift the handset and press an idle outside line button, line group buttonor dial a line access code to receive

14RECALL DIAL TONEPress the NEW button to disconnect your existing call, wait for dial tone andthen make a new call on the same line.NOTE: If this but

15INTERCOM CALLSCALLING OTHER STATIONS• Dial the extension number or group number.• Wait for the party to answer. If you hear a brief tone burst inste

TABLE OF CONTENTSABOUT THIS BOOK ...1THINGS YOU SHOULD KNOW ...2–9ASSE

16BUSY STATION CALLBACKWhen you call another station and receive a busy signal:• Press the CBK key or dial 44.• When the busy station becomes free, yo

17CALL PROCESSINGSYSTEM HOLD• When you are connected to any call, press HOLD. The call will flashgreen at your keyset. If this call appears on a line

18• If you do not answer this recall within a pre-programmed period of time,it will go to the system operator.CONSULTATION HOLDWhen you are talking on

19TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways.You can do a screened transfer by informing the other ex

20TRANSFER TO VOICE MAILThis feature is used to send a call directly to a voice mailbox. Your keysetmust have a correctly programmed VT key to accompl

21lines connected together in a trunk to trunk conference, press the CONF keyplus the CALL button that the call appears on or follow the instructions

22FORWARD NO ANSWERTo forward calls to another station when you do not answer:• Dial 603 plus the extension or group number.• Receive confirmation ton

23• Press FWD EXTERNAL to turn the feature on and press it again to turnthe feature off.NOTES:1. External Call Forward will cancel all other call forw

24DIALLING FEATURESSPEED DIALLING You can dial a preprogrammed telephone number stored in the system-widespeed dial list of numbers 500–999 or from yo

25• The A key is not used.• The B key inserts a flash.• The C key inserts a pause.• The D key is used for pulse to tone conversion. If your system us

DIALLING FEATURESSpeed Dialling ...24Programming Personal Speed Dial Nu

26NOTES:1. If the Hot Keypad feature has been turned off, you must first lift the hand-set or press the SPEAKER key before you begin dialling.2. The s

27NOTE: The Dial by Voice features require optional software and/or hardware.Please see your service and installation company for details.To use Dial

28PAGING AND MESSAGINGMAKING AN INTERNAL PAGETo make an announcement through the keyset speakers:• Lift the handset.• Press the PAGE key or dial 55.•

29MEET ME PAGE• Lift the handset.• Press the Meet Me Page (MMPG) key or dial 54.• Dial the desired zone number.• After the attention tone, instruct th

30CANCELLING MESSAGESTo cancel a message indication that you left at another station, dial 42 plusthe extension number of the station at which you lef

31CONVENIENCE FEATURESDO NOT DISTURBUse this feature when you want to block calls to your keyset.• While on-hook, press the DND key or dial 401. The D

32APPOINTMENT REMINDER/ALARMCLOCKThis feature works like an alarm clock. Use it to remind yourself of an ap-pointment later in the day (TODAY ONLY) or

33CALLING THE DOOR PHONE/ROOMMONITORYou may call the door phone and listen to what may be happening outsideor in another room.• Dial the extension num

34NOTE: Depending on speaker volume and the acoustics of your office, itmay be advisable to turn the group listening feature off before hanging up.Thi

35When you receive an off-hook voice announcement, if you are using thehandset, you will hear the announcement in the handset receiver. If you areusin

CUSTOMIZING YOUR KEYSETAME BGM ...36AME Password ...

36CUSTOMIZING YOUR KEYSETAME BGMThis feature selects whether a station using Answer Machine Emulation willhear their personal greeting or BGM while ca

37SET ANSWER MODEYou can receive internal calls in one of three modes (see Answering IntercomCalls under Intercom Calls for descriptions):• While on-h

38ply dialling the C.O. line number, trunk group access code, intercom num-ber or feature access code. To activate this feature:• With the handset on-

39DISPLAY FEATURESINTERACTIVE DISPLAY KEYSThe three keys below the display are substitutes for dedicated feature keysand access codes. Pressing one of

40DIAL BY DIRECTORYEach station or speed dial number can have an associated directory name.A station or speed dial number can be selected by scrolling

41AUTO TIMERDisplay keyset users may have the timer automatically start when theyanswer incoming calls or after a short delay on an outgoing call.• Wi

42COUNT 1 2 3 4 5DIAL 0 < > . ) 0 DIAL 1 space ? , ! 1DIAL 2 A B C @ 2DIAL 3 D E F # 3DIAL 4 G H I $ 4DIAL 5 J K L % 5 D

43STATION NAMESYou can assign an 11 character name to your keyset. This allows other dis-play keyset users to call you using the directory dial featur

44WHAT IS CALLER ID?Caller ID or Calling Line ID Presentation (CLIP) is the name given to theTelephone Company provided feature that delivers the tele

45VIEWING THE NEXT CLIP CALLIn the event that you have a call waiting or a camped-on call at your keyset,you can press the NEXT key to display the Cal

1ABOUT THIS BOOKYour FALCON keyset is the most visible part of your telephone system. Nomatter what model keyset you are using telephone calls are han

46INQUIRE CLIP PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked foryou, you may view the Caller ID information be

47REVIEWING PAST CLIP CALLSThis feature allows you to review CLIP information for calls sent to your key-set. This list can contain 10–50 calls in a f

4864/14 BUTTON MODULEWITH KEYSETThe 64/14 button module is used when you need more programmable keysadded to your keyset. The 64/14 red LED’s provide

49SYSTEM ACCESS CODESThe DCS telephone system has the following pre-set (default) feature accesscodes. These codes can be used if a key is not availab

50PERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER00 _________________________ _________________________01 _________________________ ____________

51PERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER25 _________________________ _________________________26 _________________________ ____________

Part No.: GA68-00112APrinted in Korea

2THINGS YOU SHOULD KNOWUSER ORIENTATIONFALCON telephones are called “keysets.” They contain buttons or “keys”that are used to access or activate the m

3Your outside calls will light green on your keyset and red on other keysets.You never lose sight of your calls while they are on hold. They stay righ

4FEATURE ACCESS CODESThis user guide is written based on the default access code for using sys-tem features. If the system numbering plan has been cha

528 BUTTON FALCON KEYSET32 CHARACTER DISPLAYTwo lines with 16 characters each.KEYSET STATUS INDICATOR Usedto provide your keyset status.SOFT KEYSUsed