Samsung OFFICESERV 100 Series Specifications Page 14
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SMISC4 - MISCELLANEOUS CARD
This optional card provides the following:
• A second MOH/BGM input
• Three general purpose relays
• One alarm sensor contact pair
• Four Caller ID DSP circuits for decoding analog CID
• Four Caller ID DSP circuits to generate CID to analog station ports
• Connectors for internal modem board
• SIO Port 1 control dedicated to internal modem.(Port not physically available on board.Port is internally rout-
ed to MCP-1 via 3-pin connector).
• 4 Port Automated Attendant
NOTE: Use either the SMISC3 or SMISC4 card but not both.
MODEM DAUGHTERBOARD
The modem daughterboard plugs on to either the SMISC3 or SMISC4 Miscellaneous Card. This internal modem
provides a 56k/V90 connection to the system for remote administration or programming. This card has a default
extension number of 359 and eliminates the need for an external modem, serial cable, single line telephone port
on a serial I/O port on the system.
2.4
- OfficeServ 1
- TABLE OF CONTENTS 3
- 5 GENERAL USER INFORMATION 4
- PART 1. SYSTEM OVERVIEW 6
- MAXIMUM DEVICE QUANTITIES 9
- 1.2 TECHNOLOGY 9
- 1.3 PROGRAMMING 10
- PART 2. HARDWARE DESCRIPTIONS 11
- 2.4 INTERFACE CARDS 12
- TEPRI/TEPRIa 13
- SPLL Daughter Board 13
- SMISC3 - MISCELLANEOUS CARD 13
- SMISC4 - MISCELLANEOUS CARD 14
- MODEM DAUGHTERBOARD 14
- 2.5 OTHER CARDS 15
- 2.6 STATION EQUIPMENT 16
- 2.6.2 iDCS SERIES EQUIPMENT 18
- 2.6.3 DCS SERIES KEYSETS 20
- 2.6.5 OfficeServ 21
- SOFTPHONE 21
- 2.6.6 OfficeServ™ Wireless 22
- MGI/DUAL-BAND AP SOLUTION 22
- PART 3. SPECIFICATIONS 24
- 3.3 ENVIRONMENTAL LIMITS 25
- 3.4 CABLE REQUIREMENTS 25
- 3.5 SYSTEM TONES 25
- SYSTEM TONES 26
- 3.6a KEYSET LED INDICATIONS 27
- (in minutes)* 28
- SYSTEM FEATURES 30
- ACCOUNT CODE ENTRY 32
- ACCOUNT CODE KEY 32
- ACCOUNT CODE KEY – ONE TOUCH 32
- Voluntary 33
- EMBEDDED REPORTING PACKAGE 35
- OFFICESERV DATAVIEW 36
- CALL COSTING 36
- CALLER IDENTIFICATION 37
- CALLER ID FEATURES 37
- CALL FORWARDING 39
- CALL HOLD 40
- CALL PARK AND PAGE 40
- CALL PICKUP 40
- CALL RECORDING 40
- CONFERENCE 42
- DIRECT TRUNK SELECTION 44
- DIRECTORY NAMES 44
- DISA SECURITY 44
- DISTINCTIVE RINGING 44
- DOOR PHONES 45
- EXECUTIVE BARGE-IN (OVERRIDE) 45
- EXTERNAL MUSIC INTERFACES 45
- Primary Rate Interface (PRI) 47
- Basic Rate Interface (BRI) 47
- MOBILITY SOLUTION 49
- MULTIPLE LANGUAGE SUPPORT 49
- MUSIC ON HOLD—FLEXIBLE 49
- MUSIC ON HOLD – SOURCES 49
- NETWORKING 50
- Operator 52
- Station Group 52
- RING MODES 54
- RING OVER PAGE 54
- SECRETARY POOLING 54
- SINGLE LINE CONNECTIONS 54
- SPEED DIAL NUMBERS 54
- Special Code Table 56
- UNIVERSAL ANSWER 57
- VIRTUAL EXTENSIONS 57
- VOICE MAIL 57
- WALKING CLASS OF SERVICE 58
- STATION FEATURES 59
- DISPLAY FEATURES 66
- CALLING PARTY NAME 67
- CALLING PARTY NUMBER 67
- Call Screen 69
- Agent Screen 69
- SAMPLE DISPLAYS 70
- SAMPLE CALLER ID DISPLAYS 71
- SAMPLE UCD DISPLAYS 72
- 4.4 SAMPLE SMDR PRINTOUT 73
- (WITHOUT CALLER ID) 73
- 4.5 SAMPLE SMDR PRINTOUT 74
- (WITH CALLER ID/ANI NUMBER) 74
- 4.6 SAMPLE UCD REPORT 75
- 4.7 UCD CALL STATISTICS 76
- LONGEST QUEUE TIME TODAY 77
- LONGEST QUEUE TIME NOW 77
- 4.8 UCD AGENT STATISTICS 78
- 4.9 SAMPLE TRAFFIC REPORT 79
- 4.10 TRAFFIC REPORT OVERVIEW 80
- 5.2 FCC REQUIREMENTS 84
- RINGER EQUIVALENCE (REN) 85
- INCIDENCE OF HARM 85
- 5.4 UNDERWRITERS LABORATORIES 86
- 5.5 MUSIC ON HOLD WARNING 86
- 5.6 EQUAL ACCESS REQUIREMENTS 86
- 5.7 DISA WARNING 87
- KEY SYSTEMS DEALER AGREEMENT 88
- KEY SYSTEMS LIMITED WARRANTY 88
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