Samsung OFFICESERV 100 Series Specifications Page 59
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- Table of contents
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STATION FEATURES
4.30
†Requires optional hardware and/or software. Ask your dealer for details.
Add-On Modules
Appointment Reminder
Aut
omatic Hold
Automatic Privacy
Background M
usic
Busy Sta
tion Callback
Busy Station Indications (BLF)
Call Cov
erage Key
Call Forwarding
Call F
orwarding Override
Call Logs
Call Pickup
Direct Station Selection (DSS)
Divert to Voicemail
D
o Not Disturb (O
verride)
Do Not Disturb (Programmable)
Door Lock Release
Ex
clusive Hold
Group Listening
Headset Operation
H
earing Aid C
ompatible
Line Queuing with Callback
Line Skipping
Loud R
inging Interface
Manual Signalling
Message Waiting Light / Indication
Mut
e Microphone / Handset
Off-Hook Ringing
Off-Hook
Voice Announce (Executive)
Off-Ho
ok Voice Announc
e (Standard)
One Time Do Not Disturb
One Touch Dialing Ke
ys
On-Hook Dialing
Pr
ivacy Release
Programmable Keys
Programmed Station Messages
Protection from Barge-In
Redial
R
emote Hold
Ring Modes
Ringing Preference
S
peakerphone
Station Lock
Terminal Status Indicator
T
ri-Color
ed Lights
Volume Settings
Wall-Mountable Keysets
4.2 STATION FEATURE DESCRIPTIONS
ADD-ON MODULES
iDCS 14 BUTTON AOM
The 14B AOM attaches to the right hand side of an iDCS 18D or iDCS 28D keyset and provides 14 buttons with
red LEDs.These buttons can be used for DSS keys, speed dial bins or any key that does not require a dual col-
ored LED. Does not require a separate DLI port. It uses the same DLI port as the keyset is attached to.
64 BUTTON MODULE
The 64-button module adds to the capability of any keyset. Up to four 64-button modules can be added to
each keyset.The 64 programmable red LED buttons with red LED can be used for feature keys, DSS/BLF keys
or one touch speed dial buttons.
- OfficeServ 1
- TABLE OF CONTENTS 3
- 5 GENERAL USER INFORMATION 4
- PART 1. SYSTEM OVERVIEW 6
- MAXIMUM DEVICE QUANTITIES 9
- 1.2 TECHNOLOGY 9
- 1.3 PROGRAMMING 10
- PART 2. HARDWARE DESCRIPTIONS 11
- 2.4 INTERFACE CARDS 12
- TEPRI/TEPRIa 13
- SPLL Daughter Board 13
- SMISC3 - MISCELLANEOUS CARD 13
- SMISC4 - MISCELLANEOUS CARD 14
- MODEM DAUGHTERBOARD 14
- 2.5 OTHER CARDS 15
- 2.6 STATION EQUIPMENT 16
- 2.6.2 iDCS SERIES EQUIPMENT 18
- 2.6.3 DCS SERIES KEYSETS 20
- 2.6.5 OfficeServ 21
- SOFTPHONE 21
- 2.6.6 OfficeServ™ Wireless 22
- MGI/DUAL-BAND AP SOLUTION 22
- PART 3. SPECIFICATIONS 24
- 3.3 ENVIRONMENTAL LIMITS 25
- 3.4 CABLE REQUIREMENTS 25
- 3.5 SYSTEM TONES 25
- SYSTEM TONES 26
- 3.6a KEYSET LED INDICATIONS 27
- (in minutes)* 28
- SYSTEM FEATURES 30
- ACCOUNT CODE ENTRY 32
- ACCOUNT CODE KEY 32
- ACCOUNT CODE KEY – ONE TOUCH 32
- Voluntary 33
- EMBEDDED REPORTING PACKAGE 35
- OFFICESERV DATAVIEW 36
- CALL COSTING 36
- CALLER IDENTIFICATION 37
- CALLER ID FEATURES 37
- CALL FORWARDING 39
- CALL HOLD 40
- CALL PARK AND PAGE 40
- CALL PICKUP 40
- CALL RECORDING 40
- CONFERENCE 42
- DIRECT TRUNK SELECTION 44
- DIRECTORY NAMES 44
- DISA SECURITY 44
- DISTINCTIVE RINGING 44
- DOOR PHONES 45
- EXECUTIVE BARGE-IN (OVERRIDE) 45
- EXTERNAL MUSIC INTERFACES 45
- Primary Rate Interface (PRI) 47
- Basic Rate Interface (BRI) 47
- MOBILITY SOLUTION 49
- MULTIPLE LANGUAGE SUPPORT 49
- MUSIC ON HOLD—FLEXIBLE 49
- MUSIC ON HOLD – SOURCES 49
- NETWORKING 50
- Operator 52
- Station Group 52
- RING MODES 54
- RING OVER PAGE 54
- SECRETARY POOLING 54
- SINGLE LINE CONNECTIONS 54
- SPEED DIAL NUMBERS 54
- Special Code Table 56
- UNIVERSAL ANSWER 57
- VIRTUAL EXTENSIONS 57
- VOICE MAIL 57
- WALKING CLASS OF SERVICE 58
- STATION FEATURES 59
- DISPLAY FEATURES 66
- CALLING PARTY NAME 67
- CALLING PARTY NUMBER 67
- Call Screen 69
- Agent Screen 69
- SAMPLE DISPLAYS 70
- SAMPLE CALLER ID DISPLAYS 71
- SAMPLE UCD DISPLAYS 72
- 4.4 SAMPLE SMDR PRINTOUT 73
- (WITHOUT CALLER ID) 73
- 4.5 SAMPLE SMDR PRINTOUT 74
- (WITH CALLER ID/ANI NUMBER) 74
- 4.6 SAMPLE UCD REPORT 75
- 4.7 UCD CALL STATISTICS 76
- LONGEST QUEUE TIME TODAY 77
- LONGEST QUEUE TIME NOW 77
- 4.8 UCD AGENT STATISTICS 78
- 4.9 SAMPLE TRAFFIC REPORT 79
- 4.10 TRAFFIC REPORT OVERVIEW 80
- 5.2 FCC REQUIREMENTS 84
- RINGER EQUIVALENCE (REN) 85
- INCIDENCE OF HARM 85
- 5.4 UNDERWRITERS LABORATORIES 86
- 5.5 MUSIC ON HOLD WARNING 86
- 5.6 EQUAL ACCESS REQUIREMENTS 86
- 5.7 DISA WARNING 87
- KEY SYSTEMS DEALER AGREEMENT 88
- KEY SYSTEMS LIMITED WARRANTY 88
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