Samsung HT-J4200 User Manual download pdf (Page 40)

40 - English

Appendix

Symptom Check/Remedy

Video plays intermittently.

• Check if the network is stable.

• Check if the network cable is properly connected and if the network is overloaded.

The DLNA connection

between the TV and PC is

unstable.

• IP addresses under the same subnetwork should be unique, otherwise IP collision

can cause an unstable connection.

• Check if you have a firewall enabled.

If so, disable the firewall function.

BD-LIVE

The home cinema cannot

connect to the BD-LIVE

server.

• Test whether the network connection is active by using the Network Status

function.

• Check whether a USB memory device is connected to the product.

• The memory device must have at least 1GB of free space to accommodate the

BD-LIVE service.

You can check the available size in BDDataManagement. (See page 32)

• See if the BD-Live Internet Connection option is set to Allow(All).

• If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE

service, an error occurs.

• The USB memory device must have at least 1GB of free space to accommodate

the BD-LIVE service.

You can check the available size in BDDataManagement. (See page 32)



When the factory default settings are restored, all stored user BD data is deleted.

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Samsung HT-J4200 User Manual Page 40