Samsung MX-HS6800 User Manual download pdf (Page 30)

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are

experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect

the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom Check/Remedy

I cannot eject the disc. • Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

Playback does not start immediately

when the Play/Pause button is

pressed.

• Are you using a deformed disc or a disc with scratches on

the surface?

• Wipe the disc clean.

Sound is not produced. • No sound is heard during fast playback, slow playback, and

step motion playback.

• Are the speakers connected properly? Is the speaker setup

correctly customized?

• Is the disc severely damaged?

The remote control does not work. • Is the remote control being operated within its operational

angle and distance range?

• Are the batteries drained?

The product is not working.

(Example: The power goes out or

the front panel buttons don't work,

or you hear a strange noise.)

The product is not working normally.

• Press the

button (on front panel) for more than 5 seconds

with no disc inside. The initialization message appears on the

screen, and the power will turn off automatically. When you

turn your product on again, all the settings will be reset.

Don't use this unless absolutely necessary.

Can't receive radio broadcast. • Is the antenna connected properly?

• If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

Appendix

30 English

MX-HS6800-XY-ENG-20140429.indd 30 2014/7/10 13:44:49

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Samsung MX-HS6800 User Manual Page 30