Samsung P55 User Manual download pdf (Page 143)

142

▶ Installing the Sound Driver after a Windows XP

Reinstallation

If you install the sound driver after reinstalling

WindowsXP,theAddHardwareWizard(Modem

Device) window may appear during the sound driver

installation.

ThishappensbecausetheHighDenitionAudio

—

KB888111Hotx,whichhasbeeninstalledonyour

system,haschangedthesettingstosearchforboth

sound and modem devices. If you install the modem

device, this message will not appear. If necessary,

install the modem device together.

ThenumberoftheHighDenitionAudio—KB888111

HotxmaydifferifyouhaveupdatedtheHotxfromthe

Microsoftwebsite.

I cannot hear the modem sound.

A1 Check that the telephone line is properly

connected to the modem.

Check that the modem driver is installed properly.

 Click Start > Control Panel > Performance and

Maintenance > System.

 Select Hardwaretab> Device Manager > Modems

in the System Properties window, and check if there

isayellowexclamationmarkontheinstalledmodem

icon. If there is, delete the modem device driver and

reinstallthedriver,becausetheyellowexclamation

mark represents a not properly installed driver.

 Ifthereisnoyellowexclamationmark,double-click

the installed modem, and click Diagnosticstab>

Query Modem in the Modem Properties window to

diagnose the modem.

NomessageineitherofCommandandResponse

intheDiagnosticstabmeansthatthemodemisnot

operating properly.

Diagnose the modem again after restarting the

system or reinstalling the driver.

(Youhavetoexitallprogramsusingmodeminthe

advance of diagnostics of the modem).

Modem Related

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Samsung P55 User Manual Page 143