Samsung P55 User Manual download pdf (Page 154)

153

I have connected the headset, but I cannot hear

sound normally.

A1 If the Bluetooth headset is properly connected to

a computer, the Control Pane Sound Playback

Device changes to Bluetooth Audio (for a mono

headset) or High Quality Bluetooth Audio (for a

stereo headset). If the Sound Playback Device

in the Control Panel is not changed properly,

you may not hear any sound. Check the audio

settings in the Control Panel according to the

proceduresbelow.

Conguring Sounds and Audio Devices in the

Control Panel

 Double-ClickStart > Control Panel > Sounds and

Audio Devices.

 Select the AudiotabintheSoundsandAudio

Devices Properties window.

 CheckiftheSoundplaybackandSoundrecording

device is set to Bluetooth audio (for a mono headset)

orHighQualityBluetoothaudio(forastereoheadset).

A2 Some headsets cause sound to be played

intermittently depending on the Bluetooth

driver and the rmware version. Check your

Bluetooth driver and rmware versions and

download the latest versions by connecting to

Zaigen (www.zaizen.co.kr).

▶ Checking the Version

–DriverVersion:IntheTaskbar,right-clickthe

Bluetooth icon > Check the version in the

General tab.

–FirmwareVersion:IntheTaskbar,right-clickthe

Bluetooth icon > Check the version in the

Hardwaretab.

A3 Check if the headset is properly connected and is

operating normally.

Check the volume settings of the headset and the

computer.

A5 IfamultimediaapplicationsuchasWindows

Media Player is running when connecting the

headset,theheadsetmaynotbeconnectedor

recognizedproperly.Connecttheheadsetrst

and then launch a multimedia application.

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